Experts Reviews · Company report
Estes Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Estes Services

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 5,133 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Estes Services is better than 87% of HVAC contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Estes Services is better than 81% of HVAC contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Estes Services is better than 83% of HVAC contractors.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Estes Services is better than 99% of HVAC contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Estes Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Estes Services is better than 88% of HVAC contractors.A
88

Reviews for your job

Customers hired Estes Services for 8 kinds of job.

Estes Services for HVAC duct & vent repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 76
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “HVAC duct & vent repair” · showing 20

alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.

HVAC system maintenanceA/C system maintenanceHeating system repair
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly recommend!

HVAC system repairHVAC system maintenanceA/C system maintenance
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I heard knocking in my walls and Brayden, (service technician) determined that it was caused by a loose strap on a newly installed HVAC pipe. I really appreciated him taking the time to check the system and not assuming it was a critter and leaving. He was also the first technician that I had the pleasure to meet…

HVAC duct & vent repairHeating system installationInstall thermostat
BryceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Hutch545 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great experience! Special thanks to Jaythan, Josh, Ruben and Trevor.

Paid $1,000+Reasonable priceHVAC duct & vent repair
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jared and Byron did a fantastic job installing our new HVAC. Our home is so comfortable now.

Paid $1,000+Reasonable priceHVAC duct & vent repairHeating system installationInstall AC
Wyatt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jared&Byron did a great job on installing my Hvac system.

Reasonable priceHVAC system repairHVAC duct & vent repairHeating system installation
AldéaLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Estes customer service and quick response is amazing. Matthew Roland kept me updated constantly, made sure he didn't track the outdoors inside, and even scheduled for a comfort specialist (like a mechanical engineer) to help fix efficiency problems and burning electrical smell. They definitely are preventing a fire…

Reasonable priceHVAC system repairHeating system repairHVAC duct & vent repair
Hannah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Through a series of unexpected and sudden events, I needed a new HVAC system urgently. Everyone from sales to installation went smoothly and they worked with me to help make sure I could have heat at my house again. Jared and Byron showed up the morning of the install, they came out on a cold morning and crawled…

Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent repair
Xe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Today’s servicing was awesome. The team handled it well even with the colder weather. My home is heating up well for the first time this season. Thanks so much to Trevor and Jaythan. They were great and made my family feel safe during the installation. Great guys!!!!

Great priceHeating system repairHVAC duct & vent repairHeating system installation
Mara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Polite, neat, on time, efficient.

HVAC system maintenanceHVAC duct & vent repairHeating system installation
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Had Estes replace our furnace and they suggested I also replace certain vents. Huge mistake taking their suggestion, they cut new holes into the floor when holes in the wall were already there. Also the vent placement was very bad. They literally wrapped one vent around my de humidifier in the crawl space. It would…

HVAC system repairHeating system repairHVAC duct & vent repair
Ciara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trevor, Ruben, and Fray were all great. We homeschool our kids and they were so kind and took care of their spaces they occupied while doing the work. They arrived ontime and did an amazing job installing our new furnace and hvac unit. They explained every clearly and easily. Extremely professional. Grateful and highly recommend!

Paid $1,000+Great priceInstallationHVAC duct & vent repairHVAC duct & vent installation
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The service techs, Jered and Travis were professional, friendly and timely. Took time to explain what was done along with photos of their completed work.

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Sharmi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

When your thermostat sends you an email to let you know your house failed to heat despite your heater running- you know something is not working efficiently. We replaced an AC unit using Estes during the height of summer and they were fantastic so we knew who to call. Once Estes evaluated the situation, we realized…

Install ACHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Estes did a great job replacing my HVAC system. Marcus, Jeff, Bryan & Juan did an excellent job with the removal of the old system and installation of the new one.

HVAC system repairHVAC duct & vent installationHVAC duct & vent repair+ Professionalism
Margarita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Giovanni and Tobias work very well together as a team,they are very professional .they took time to answer our questions and completed the work in a timely manner.

HVAC system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Douglas11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both professionals (technician initially, Jose; salesperson, Justin) were outstanding. They asked questions to understand what I was looking to do, listened, educated, and provided options to solve the issues based on price and likelihood of resolving. Very helpful and trustworthy. Highly recommend!

HVAC system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for your help to update our homes' HVAC systems. From start to finish, I feel we were treated well. Laverne began with a thorough and detailed assessment of our three systems. We knew they were old and may need to be replaced. Laverne confirmed that with a comprehensive assessment. He didnt just say…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Mackenzie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jered & Trevor were extremely knowledgeable, professional, and friendly. They did an outstanding job replacing our outdoor unit, furnace, and evaporator coil. We’ll be longtime customers of Estes and hopefully of Jered and Trevor!

HVAC system maintenanceHVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality

Show more HVAC duct & vent repair reviews (22 more) →

Price

$454+33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 60%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance383$37–$295
Install AC229$1.5k–$3.2k
HVAC system repair210$205–$942
A/C system maintenance207$39–$393
Heating system installation203$1.4k–$2.5k
A/C system repair121$209–$793
Installation95$1.2k–$2.8k
Heating system maintenance90$37–$251

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