How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREEstes Services
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for HVAC duct & vent repair
Clear ✕All 42 Google reviews tagged “HVAC duct & vent repair” · showing 40
Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.
Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly recommend!
I heard knocking in my walls and Brayden, (service technician) determined that it was caused by a loose strap on a newly installed HVAC pipe. I really appreciated him taking the time to check the system and not assuming it was a critter and leaving. He was also the first technician that I had the pleasure to meet…
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Great experience! Special thanks to Jaythan, Josh, Ruben and Trevor.
Jared and Byron did a fantastic job installing our new HVAC. Our home is so comfortable now.
Jared&Byron did a great job on installing my Hvac system.
Estes customer service and quick response is amazing. Matthew Roland kept me updated constantly, made sure he didn't track the outdoors inside, and even scheduled for a comfort specialist (like a mechanical engineer) to help fix efficiency problems and burning electrical smell. They definitely are preventing a fire…
Through a series of unexpected and sudden events, I needed a new HVAC system urgently. Everyone from sales to installation went smoothly and they worked with me to help make sure I could have heat at my house again. Jared and Byron showed up the morning of the install, they came out on a cold morning and crawled…
Today’s servicing was awesome. The team handled it well even with the colder weather. My home is heating up well for the first time this season. Thanks so much to Trevor and Jaythan. They were great and made my family feel safe during the installation. Great guys!!!!
Polite, neat, on time, efficient.
Had Estes replace our furnace and they suggested I also replace certain vents. Huge mistake taking their suggestion, they cut new holes into the floor when holes in the wall were already there. Also the vent placement was very bad. They literally wrapped one vent around my de humidifier in the crawl space. It would…
Trevor, Ruben, and Fray were all great. We homeschool our kids and they were so kind and took care of their spaces they occupied while doing the work. They arrived ontime and did an amazing job installing our new furnace and hvac unit. They explained every clearly and easily. Extremely professional. Grateful and highly recommend!
The service techs, Jered and Travis were professional, friendly and timely. Took time to explain what was done along with photos of their completed work.
When your thermostat sends you an email to let you know your house failed to heat despite your heater running- you know something is not working efficiently. We replaced an AC unit using Estes during the height of summer and they were fantastic so we knew who to call. Once Estes evaluated the situation, we realized…
Estes did a great job replacing my HVAC system. Marcus, Jeff, Bryan & Juan did an excellent job with the removal of the old system and installation of the new one.
Giovanni and Tobias work very well together as a team,they are very professional .they took time to answer our questions and completed the work in a timely manner.
Both professionals (technician initially, Jose; salesperson, Justin) were outstanding. They asked questions to understand what I was looking to do, listened, educated, and provided options to solve the issues based on price and likelihood of resolving. Very helpful and trustworthy. Highly recommend!
Thank you for your help to update our homes' HVAC systems. From start to finish, I feel we were treated well. Laverne began with a thorough and detailed assessment of our three systems. We knew they were old and may need to be replaced. Laverne confirmed that with a comprehensive assessment. He didnt just say…
Jered & Trevor were extremely knowledgeable, professional, and friendly. They did an outstanding job replacing our outdoor unit, furnace, and evaporator coil. We’ll be longtime customers of Estes and hopefully of Jered and Trevor!
Fantastic service yesterday. I have a contract with Estes for heating/air, electric and plumbing. I love that they are just a call away when I need them! They were also great before I had the contract when I would call they on an as needed basis. Either way, Estes is a good supplier of services. Yesterday I got…
Paul came out to look at my HVAC system because it wasn’t working properly. He found so many issues (from another company’s poor installation). He took his time to correct the dangerous safety issues they had created and helped get my system running properly. He’s the only one I’ll trust with my system now. Highly recommend!
Jason and Dominic were professional, responsive, and communicative in the work they did updating out HVAC duct system. Estes is a trusted service I will continue to use.
Marcus & Carson were a great help!!
T ray,Carlos,and Ruben friendly and professional taking care of my home during installation and with clean up. I appreciate each of them responsive to my questions and calmed any anxiety I had with making sure all vents connected and the airflow that was expected. Good job guys!
From the beginning (diagnosis and new system quotation) to the end (complete HVAC system replacement) every employee I interacted with was professional, knowledgeable, and courteous. Collin was great. He helped me determine what I needed and what I didn’t during the quoting process. Paul is quite possibly the best…
I’m very satisfied with the professionalism and expertise of Technicians Jason and Dominic. Estes thank you for providing quality and expert technicians who repaired 3 HVAC duct runs. Thank you. Have a blessed New Year in 2023.
I would like to commend Jason and Dominic on a Job well done and very professional, polite and professional. Glad that these two individuals are on board with HVAC work that is due to customers who are in dire need. I also would like to commend Mr. Thomas Williams for his expertise also and Mr. Trey Wahl. But…
The two technicians Fray & Ruben were top class. Really knew what they were doing and very professional
Marcus and Brian provided excellent service! I highly recommend Estes!
Jason and Tobias did a good job. We had a small issue after work was complete, that issue was promptly addressed and corrected. I would recommend Estes.
Had a new heat pump system installed by Estes in January 2022. Sam R. came out and did a great job assessing my air flow issues and recommending additional returns and increasing size of existing supply ducts. Jared M., Trevor, Sonny and Carlos came out and did a great job with the install. Today, 8/18/22,…
Estes has been an absolutely A+ experience every step of the way, from the first call to finished installation. Colin did a great job walking me through the various options and sizing my units, and Marcus & Bryan were neat and efficient on the day of installation. Everyone at Estes has been the very definition of *professional*.
We worked with Chris on the consultation/purchase of a new AC furnace combo and the installation was done by Marcus and Bryan. All were professional, knowledgeable, and prompt throughout the whole process which made it a pleasure working with Estes.
Brad and Brandon installed a new Carrier 16 Cooling and Furnace System for the second floor of our home today. In addition, they installed quite a bit of new duct work, a new programmable thermostat, and additional new vent covers. They were professional and thorough in all of their work. Keep in mind, we are…
Fray, Ruben,Giovanni, and Tobias arrived right on time and worked for almost 12 hours installing 2 new hvac systems and furnaces in my home. They also replaced the outside parts too. They also installed a whole house dehumidifier in my basement! This included adding new ducts and new vents throughout my…
After using Estes for servicing and repair of our AC unit, we decided to have a new unit installed. No pressure ever from any of the Estes staff, just great service each time. Today was install day for our new HVAC system and duct modification. The difference inside our home was instant once the new unit was turned…
Service was great! Very fast installation and good customer service!! Worked with RJ and Travaras
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$295 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $205–$942 |
| A/C system maintenance | 207 | $39–$393 |
| Heating system installation | 203 | $1.4k–$2.5k |
| A/C system repair | 121 | $209–$793 |
| Installation | 95 | $1.2k–$2.8k |
| Heating system maintenance | 90 | $37–$251 |
