How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREEstes Services
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for HVAC system maintenance
Clear ✕All 384 Google reviews tagged “HVAC system maintenance” · showing 240
Antonio Rueda was my technician today and he did a fabulous job. Very pleased
Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.
Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
We had a problem with our HVAC and Estes Services dispatched tech Sean Haynes to our home late in the evening. He took time to explain each step of his system performance check and answered all of our questions professionally. HVAC problem solved! Thanks Sean Lenard McLin 10/072026 Salem did a Great job provided…
HVAC Maintenace
Lee is the best. He took the time to educate me on my entire HVAC system. He explained why things were happening with the system and how to avoid them in the future. I am completely satisfied with the service he provided.
My technician was Chris Cleveland and I could not have asked for a more professional, intelligent, amiable, gracious person. I had many questions and she answered all of them in terms I could understand. Estes is quite fortunate to have her as a member of their staff.
Ms.Cris Cleveland was a delight. She was very professional, she explained everything clearly and answered all our questions. If we need services again Hopefully it will be her.
David was a professional and knowledgeable technician. Arrived on time, did great work and kept me informed. Appreciate him and Estes.
Lee was thorough and great!
9/30/2026 Update: Exceptional Customer Service. Wanted to reach out to commend Jacob and Cody, and thank them for a Job Well Done. They followed through with the over and above service that we have grown accustomed to working with Estes! Cody’s team was here first thing this morning, Frank, Chris, Trevor and Jay,…
Cris Cleveland of Estes came out today for my semi-annual HVAC system inspection. She also changed out my filter which I provide. She was very professional and thorough with the inspection. I highly recommend her
Estes installed a dehumidifier in our crawl space. Fray and Chris H. were the installation technicians, and they did a great job. Installed the unit quickly and explained everything clesrly and throughly. Would highly recommend calling Estes if you are having humidity issues in your home.
Lee Smith was amazing. Very professional and knowledgeable. Took time to answer all my questions and able to get me a quote. Would highly recommend.
Excellent service. Lee S. was courteous, knowledgeable, honest and very professional. Plus he’s a Braves fan!! I’ve had nothing but good experiences with this company since switching from another local HVAC company. Thanks for the good work today!
David T did a great job explaining system enhancements. He was quick and thorough during the service appointment and made me comfortable knowing system was working as it should.
Lee with Estes was great. He identified a problem with my furnace and showed me the price on his phone. Fixed it quickly and was very informative about what type of filters I should be using. Highly recommend!
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
If you need someone to TROUBLESHOOT your HVAC UNIT ask for LEE SMITH. He is a PROFESSIONAL, TRUSTWORTHY, ACCOUNTABLE and KNOWLEDGEABLE TECHNICIAN. He can ASSESS your UNIT and EXPLAIN HIS RECOMMENDATIONS. He is EXCEPTIONAL and DESERVES more than 5 STARS! Ask for LEE SMITH!!!
Salim was timely very knowledgeable and thorough he answered any questions I had to my satsfaction
Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly recommend!
I have an HVAC maintenance agreement with Estes. Salim was professional, courteous and thorough with my HVAC maintenance for the upcoming fall season. I recommend him to take care of all your HVAC maintenance.
Donovan was awesome. Friendly, professional and very thorough and detailed. Thank you so much!
They replaced our upstairs and downstairs cooling units. They sent two crews and completed both in 6 hours. They were courteous and professional. A BIG thank you to Trevor, Jaythan, Ruben and Josh W!
Cris C. was great! She is probably the most thorough technician we have ever had with Estes.
I called Estes to schedule my yearly AC unit inspection. The operator offered to send someone the next day due to another customer’s cancellation. I declined and chose a date later in the week. As soon as I hung up the phone, we noticed that the unit stopped cooling. I immediately called Estes back to see if the…
Salim Boykin was the most thorough tech we've ever had ! I have requested he to be our tech for both of our homes for further inspections or repairs
Tristen Service of care is on point, well informed, gives understanding for products and services. Thank you Tristen
Estes keeps us running. Our yearly contract involves electrics heater air conditioning and plumbing. They keep on top of what we need and come as convenient for us. Thank you for all you do for us and today Jonah was amazing -On it -had to do lots of extra tasks and smiled and worked the whole time! Thanks Jonah Thanks Estes
My AC inspection went very well. The technician was very kind d, patient, and professional. He completed some repair on tubing to prevent moisture build up. Excellent service experience. The cost was in my annual service plan.
Brayden did an excellent. I would recommend him again.
Loves this company! Our technician, Tristen, is professional, thorough, and kind.
David did a thorough job. He was extremely courteous and explained in great detail everything that was done for my service.
Very detailed technician!!!
Katelyn, who took my call, was so friendly, helpful and professional. I was not able to have the time spread period I was offered and frankly I was a tad impatient with her about it. She maintained her friendly personality and literally got me exactly what I needed. A breath of fresh air and excellent…
Great service! Carlos and Que were very professional and courteous. They worked efficiently when putting in my HVAC system.
Such great HVAC service from Mauricio! He took his time to clearly explain everything he did and was so polite! Thank you Estes for sending Mauricio!
John was awesome. He explained everything that was required in a professional and clear manner.
Jacob the Service Technician was very helpful and addressed my concerns. He was prompt and friendly and I will be working with Estes again
Great service. Jonah and Blake did a great job cleaning the coil and fixing the overfreezing issue. Everything is working well now.
Jona was on time, explained things well, courteous and cleaned up afterwards.
Salim did a great job with my annual HVAC inspection! Thanks for all the hard work.
Professional and informative. Really appreciate the thorough service from initiation to completion.
Salim was courteous, knowledgeable and punctual.
Salim came out for our regular HVAC inspection. He was on time, courteous, and professional. He took the time to explain issues he found and answered my questions all while my dog was barking her head off! I trusted his recommendations on what to fix now and what could wait until later. He took care of the shorter…
Mauricio provided excellent service!
Extremely professional and incredibly helpful. Jonah is top notch and knows his stuff.
Salim Was a very conscientious worker. He performed multiple tasks and did them all well. He also went to bat for me on an issue with warranty and was able to get the company to agree to continue it. Good job!
The technician, Brayden, was on time, respectful, and efficient.
Service was easy to schedule on just a few days notice. Appreciated Jonah’s quick work and clear explanations, lack of upselling. And they quoted me a higher price for the service initially but gave me promo pricing available the day of service— they didn’t have to do that and it earned some loyalty that they’d be…
Technician was on time, polite and thorough.
It was good to have my HVAC service performed by Estes heating and Air!
Salim was prompt, courteous, and did a thorough job inspecting the units.
Thomas did a great job as always. 5/5
Estes did a great job - I had a questionable leak in my unit and had them check out my HVAC. Jonah McClure was phenomenal - very knowledgeable, and he went above and beyond to help me sort out the issue. If I have issues in the future, I’ll be sure to ask for his help again through Estes. Overall, great service and I’m truly grateful to him.
Paul was great. Great service
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Did a great job. Highly recommend
Salim is great technician! He was thorough and explained step by step what he was servicing.
Brayden Rush is a true standout—his attention to detail and dedication made the whole experience stress-free. Thanks to him, my HVAC is running better than ever and I’m comfortable in my home again. I highly recommend Estes Services and would definitely ask for Brayden Rush by name next time. ⭐⭐⭐⭐⭐
Salim did a fantastic job today! He was so professional, polite, and clean cut. He explained everything in detail and gave us options for future improvements. He’s the best technician we’ve ever had!
Quick at identifying and resolving the issue we were experiencing with our HVAC drain line and installed new safety switches to prevent this type of issue happening in the future.
After being a loyal customer for over 10 years, I can honestly say this has been one of the most frustrating and disappointing service experiences I’ve ever dealt with. The lack of accountability, communication, and proper repairs from this company is completely unacceptable. Back in May 2025, your technicians came…
Micah McClure installed a UV light and air purifier in my HVAC system and did a great job!!! I will definitely be asking for him to return and do any other needed work in the future. Micah is very knowledgeable and professional and also very friendly. Thank you to ESTES for sending us a great employee.
Brayden arrived to my home, 10 mins later he had both units upstairs and downstairs fixed. He went over all my options, helped saved me money, he was polite, a keen sense of attention to detail, and an all around great guy. Thank you Brayden, I could not be more grateful sir.
We trust Estes to keep our five year old hvac system running efficiently. The technician -Salim was thorough and knowledgeable.
Micah was very helpful and informative! Highly recommend him for any HVAC services. 10/10
My ac unit stopped working. Called Estes services and they sent Braydon. He was professional, efficient and knowledgeable. He had my ac blowing cold air in less than an hour. I would recommend this company.
David Taylor was very helpful and I would recommend him 10/10.
My appointment window was 9am-12noon. Ms. Chris arrived at 9am. She was professional and gave suggestions to keep my system running well.
Salim was professional, on time, and explained everything clearly. He completed the maintenance thoroughly, checked everything carefully, and made sure the system was running properly. Really appreciated the straightforward communication and attention to detail.
Salim was knowledgable, timely and provided excellent service.
HVAC maintenance service with tech David T. today went well. Very nice person.
Brayden was beyond professional and very helpful. His knowledge and ability to explain made me extremely confident in what he was doing.
Brayden serviced my house and was very knowledgeable and patient! He did an outstanding job. Thanks.
Great team. Sales and tech for 1 year maintenance
Thank you Brayden for amazing services! He was very thorough.
Kourtni is a customer experience rockstar! She was patient and helpful.
Brayden was extremely helpful and honest during our repairs. I greatly appreciated his communication and professionalism.
We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…
Brayden showed up on time with a welcoming personality He explained in detail what was going to happen and included me on everything he was doong
Brayden did a great job servicing my unit today! He was friendly and informative.
Ashley B. Is amazing. Always excellent customer service and makes sure that scheduling process is super easy!
Great family business and wonderful customer service!!
Our service was great. Robert was on time, efficient and well informed. He did the maintenance check and when he discovered we needed service, he explained everything clearly before proceeding. We could not be happier with the service Robert provided.
Great service tech! Informative, on time, called ahead. Always a pleasure to work with him.
Mauricio came for a biannual inspection. Noticed the furnace could use some cleaning. Went through no problem, explained what was done, and showed pictures of the before and after. Great guy, will use Estes again.
Awesome company, great service, I would highly recommend them. The best customer service ever!!
Estes installed a new HVAC system. Carlos and Brandyn called before they came, arrived promptly, were careful about my home, installed the system quickly and informed me about what they were doing. I was quite satisfied!
The tech called before he arrived and performed an inspection on our furnace per our service agreement. He was courteous neat in appearance and wore boot covers to protect my carpet. He was knowledgeable and met my expectations. I was satisfied with the service call.
Ashley Boyd always does a great job taking care of our house. Customer service is always excellent and service is typically quick to get scheduled.
Fantastic low pressure sales/work team. Would recommend to anyone.
I really appreciate the speed and efficiency with which they work. Ashley always gets us scheduled quickly when our systems are in need of service and checks back in to make sure we are happy with the work once it's completed. They've replaced my water heater and furnace over the last couple of years and the guys they sent out did an excellent job on both.
Donovan Lee did an excellent job with my AC inspection. Highly recommend.
I had a great experience working with Jacob Dendy from Estes Services. He was extremely helpful in helping me choose a new heating and air unit that fit both my budget and efficiency needs. The installation was scheduled for the very next day, which was a huge plus. The technicians who came out were professional and…
Very professional & friendly technician
Jordan did a great job and was very thorough inspecting everything. Thanks Jordan!!
I've used Estes for many years because they are knowledgeable, honest, and really do have the customer's best interests in mind. The techs are friendly, proficient and enthusiastic about the technology and skills involved in HVAC. In short, they love their work and love working at this company.
I have been a customer of Estes for over 10 years and value their team. They operate in a way that makes you know you'll be taken care of, even if something goes amiss with a visit...they'll make it right. I bought my Carrier unit from them and have it inspected 2x/year so I've met many of their technicians over the…
Tech arrived on time, was very knowledgeable and easy to communicate with. A very good representative for Estes!
The Estes serviceman is both professional and personable! Very knowledgeable and able to explain the details in a way that is easy to understand. Very good at his job!
Always professional
We recently had Estes Services perform a spring HVAC inspection and air conditioning system check at our home in Midtown Atlanta (30309), and the experience was exactly what homeowners hope for when calling an HVAC service company. Our technician Jacob Jeffery was outstanding from start to finish. He arrived on…
Estes always sends qualified workers who resolve any problem or concern I may have about my heating and cooling systems. They are prompt in arriving, explain what was done, and are courteous and efficient with the work. I am pleased.
We have had Estee Services for quite some time. Mathew was our service man. He was knowledgeable answering all question with a huge degree of professionalism. We prefer having this gentleman each time service is required
Andrew and Lee were very professional and did a thorough inspection of my two units noting any issues that could arise in the near future.
Matthew was great. Very friendly and explained everything he worked on. Gave great recommendations for future improvements to our system.
I’ve used Estes for both HVAC & plumbing, most recently my furnace inspection. David T was wonderful, very kind, and answered all of my questions knowledgeably. He was also happy to look into another issue I was having alongside my furnace inspection. He noticed an upcoming issue with my outdoor unit but simply gave…
Estes Services is a great company to work with. I've been using them for 18 years now. Great customer service and very knowledgeable employees. From the Leadership down to the employees they are good people.Thank you Lee for your service on my equipment and explaining everything to me.
I have used Estes for several years at my previous home, and I’ve continued service at my new home. Today, I had awesome service by Jorge M. He was extremely thorough in reviewing the systems at my home, changed my filters and diagnosed the cause of some issues that I have experienced. I am grateful for the…
We were very pleased, Good professional service and very courtesy.
Tech was absolutely awesome and did a great job!
I’ve been an Estes Service & Air client for many years, but today’s visit truly stood out. Lee Steward was exceptionally polite, honest, and incredibly thorough. He took the time to explain everything clearly and made sure the job was done right. It’s rare to encounter this level of professionalism and care. I’m…
Loyal customer for decades, amazing service today with David. Can’t recommend Estees enough!
Service was good, maintenance was on point. Agent was punctual and I appreciate him coming into my home and wearing plastic cover over his shoes.
Donovan was great to work with. Professional, efficient, and knowledgeable, he exemplifies the high quality that Estes Services has provided me for 3 years.
Very pleasant experience
Jordan and his apprentice were timely and professional. Extremely thorough with their analysis of my HVAC system( Heat pump)… We made plans to move forward with enhancements in April.
The secretary was courteous helpful and fast. Confirmatory email immediately followed. I’m very pleased
Jordan was phenomenal. Incredibly knowledgeable, courteous, and helpful. He immediately identified and fixed an issue I’ve had for years
Today Donovan Lee serviced my unit. Very professional young man and he took time to teach me some items with my unit. To make the unit work better for my benefit and prevent cost in the long run.
Matthew came to do yearly maintenance on the heating. He is a great guy and represents Estes very well . Showed me all his work and checked everything out . Thank you Matthew Rowland
Lee was friendly and professional. He took the time to explain his work and what to look out for in the future as well as answer my questions.
I must give credit where credit is due. Miguel is amazing! He's been to my condo to service and help troubleshoot my heating several times in the past two weeks. He was professional, punctual, friendly, knowledgeable, and he allowed time for my questions. Never did I feel rushed or dismissed. These are rare…
Good afternoon, we cannot be more pleased with the professionalism and kindness of your technician Mr. Victor Landeros. He not only explained to us in detail about our situation but also provided recommendations and provided information about the right folks in Estes to talk to in case we need to purchase a new HVAC…
I have had many experiences with different HVAC companies and I would rate Estes as the best by far. All of their technicians are knowledgeable and friendly, but more importantly they listen and educate you. My favorites are Jacob, Laverne and Jeremy, they are very reliable, dependable and good at what they do.…
Professional, polite and first class service! Matthew goes above and beyond. I appreciate Estes for the no BS service and advice.
Great Job !!! I’m always pleased with the services.
Through a series of unexpected and sudden events, I needed a new HVAC system urgently. Everyone from sales to installation went smoothly and they worked with me to help make sure I could have heat at my house again. Jared and Byron showed up the morning of the install, they came out on a cold morning and crawled…
Trevor and Jaythan are a great team
David Taylor of Estes Services came out today for a scheduled preventative maintenance service. He was thorough and efficient. He made a couple of suggestions to help me prolong the heating system. I highly recommend Estes and David!
Great experience. On time, reliable and friendly.
David was very professional and quick in servicing my AC units. I appreciate him arriving promptly and early within the service window and had no issues. Pleased with my maintenance contract so far.
Donovan was very professional, thorough, and friendly. Greatly appreciated.
Wonderful experience with the Estes family from the scheduler (Brittany) who rescheduled my Saturday 1/24/26 appointment due to inclement weather coming to a very professional and knowledgeable HVAC Expert (Micah M). Micah was so courteous and patient with all of my questions. Micah did an excellent job and I look…
Pleasant and courteous. Performed work in timely manner
Very happy with the efficient and thorough service! Donovan listened to my concerns and gave me clear options for a solution. He was a pleasure to work with!
Estes takes care of my 2 HVAC units. Today David came out to do the winter inspection. He is very friendly, courteous, and respectful. I hope David continues to be the technician sent to my home.
Estes came out for regular maintenance of or HVAC and did a great job! Donovan Lee explained everything he did very clearly and described upcoming steps and recommendations with no pressure. We are thrilled to use Estes in our home and look forward to continuing with them.
Great experience with Donovan! Very informative and friendly.
We've been a customer of Estes for over 20 years and the reason why is because of great customer service. I would like to highlight two exemplary young men who represented the company very well. Jason and Ali were very professional, courteous and friendly. They completed the job in a quiet and efficient manner.…
Polite, neat, on time, efficient.
Always great service.
Thank you to Erick, Leverne, Marcus, and Jeff for their help removing my 17 y/o HVAC and and installing a new one. Makes a world of a difference!
Very pleased with instillation crew, Jared, Byron, Fray, and Chris H. Thank You. H. Eichholtz
Matthew Rowland with Estes was an awesome tech.💪 Very knowledgeable and very informative of what is needed in my home. Great customer service.⭐️⭐️⭐️⭐️⭐️ There were things I wasn’t told by previous techs who serviced my home…like seeing that my smoke detector needs to be replaced… there are combo ones with carbon…
Tech arrived on time, he explained everything that needed to be done. Service was quick and professional
I appreciate the courteous professionalism David T provided. He answered all my questions and gave insight for questions I didn’t know to ask. Thank you!
David T was great!
HVAC checkup completed. Technician was on time, very professional, and did a great job keeping me updated and informed
Matthew was great and went above and beyond expectations! Super guy!
Matthew was great. Very informative and went above and beyond to make sure my unit was good. The next time I get service please send Matthew.
Estes is ethical, reliable and only sends experts to evaluate and service my HVAC system. If you're selecting a provider, Estes is the best place to start!
The techs are very professional and efficient Matthew is the best technician that i have spoken with very informative and trustworthy
David T!!
Robert arrived as scheduled and immediately went to work inspecting our HVAC system. He was professional and personable. I enjoyed watching and learning as he explained what he was doing every step of the way. He even changed the batteries in the thermostat (I didn’t even know that thermostats had batteries!) I am…
The team was very detailed and efficient with handling my A/C unit issues.
Great experience and service as always.
We had used them for years. The tech came for the biannual check and broke our system. Repeated phone calls and promises to fix it went unanswered despite a promise for a same-day or next-day fix by their technician, Miguel. They have now eBay ordered a part that won't arrive for another week (a week without A/C…
David gave great service in my biannual visit. Thanks Estes!
Matthew came to my home and did an excellent job in serving the yearly maintenance agreement that I have on my home. He found a part that wasn't running properly which if not replaced would cause future issues with my center air. He was able to do the work on the spot and provide a better part on the unit! Thank you Matthew for doing an outstanding job!
RJ is the best! He came to do our HVAC maintenance, and the process could not have been smoother, more professional, or more pleasant. I work from home, and he was respectful, friendly, and considerate the entire time. He explained things clearly, worked efficiently, and left everything in perfect shape. I really…
David Taylor was the Estes technician who serviced my HVAC system. He gave me a heads up 30 minutes before he arrived and performed the work promptly and courteously. He explained clearly what he had done and his recommendations for next steps. A very seamless experience.
David was great. He was friendly and professional, and he worked quickly through the process. When he identified an issue, he walked me through it to make sure I understood. He had options ready to go, but made sure I was comfortable before asking me to make a decision.
David T was very professional and took time to explain what was happening with my system and what repairs were needed.
Professional and fast!
Please give Finn and Josh a raise! These two technicians did an exceptionally through maintence service of my HVAC unit. Josh went into my attic and replaced a tubing that was twisted and therefore impacted my overall HVAC function. Keep in mind my attic is difficult to maneuver because of the tight space.…
David was timely and professional. He performed the scheduled maintenance and gave us his perspective on our questions. As usual with Estes, David treated our home with care and respect. We really appreciated his attention to detail and thoroughness.
Established new same day preventive maintenance with Estes. Lee was phenomenal. Answered all of my questions and took care of my systems with complete professionalism.
Matthew Rowland was my technician. He is very knowledgeable and has a great work ethic. He took the time to explain the service/maintenance. My A/C is blowing snowballs now lol. Thanks and I appreciate his compassion. My father passed away last Monday and he spoke kind words and treated me with so much respect and…
David was extremely knowledgeable and helpful!
I “inherited” Estes as the HVAC service company when I purchased my house a couple of years ago. And I have zero complaints. The techs have always been on time, efficient and easy to work with. David, my most recent technician, showed up on time, was polite and conscientious. They have a solid crew at Estes
David and Kent were great. Had HVAC and plumbing maintenance done and they were honest and really attentive to my situation.
Our Estes technician, RJ Collier, is great! He’s gone above and beyond on two separate occasions by putting in the time to do full due diligence, listening to our concerns and helping us figure out our entire two zone HVAC system, repairing every problem found, and explaining patiently the answers to our questions.…
David was very knowledgable and professional during the maintenance visit of my HVAC system. He explained everything that I needed to know. The whole Estes team is always helpful.
Estes has become one my go-to vendors of HVAC and Plumbing services. RJ provided excellent customer service and communication of his findings and recommendations.
David T. provided excellent service.
Lee Smith was very punctual, friendly, and knowledgeable.
Estes has been fantastic for all our HVAC and plumbing needs. We have needed a couple of emergency repairs since we moved into our home and they have always been able to send someone out within 24 hours to take care of things. The service plans they offer pay for themselves with just one visit too. All the techs…
Had an inspection and the technician (Jordan) was very friendly & professional. Highly recommend Estes.
David called 30 minutes prior to his arrival and made it to my home as expected. He provided excellent service to my furnace, including photos to explain recommendations that could extend the life and wear on my furnace. He also provided detailed explanations of everything he was doing while providing the service…
Mathew was very friendly and professional. He took his time to explain eveything to me. He answered all my questions
Estes is the absolute best when it comes to heating and air repairs!. Our repair tech, Lee S, was very courteous, polite, and definitely professional. He called with an arrival time, and was 10 min early. He not only answered all of our questions, but was very knowledgeable and also had a few questions for us that…
I've had Estes for HVAC maintenance for a few years now and have been pleased with their service. David T was my technician (again) and was professional, answered all my questions, and was very thorough. And the dogs like him.
I’ve been working with Estes for over a decade for business and personal. Estes overall has quality employees but my experience with Chris McBride was top-notch. Chris is communicative, personable and truly cares about the client and their needs. It’s people like Chris that continue to give Estes such a great…
Susan with Estes HVAC plumbing & electrical services was very helpful.
Jordan was professional, knowledgeable, efficient, courteous. His work was excellent & recommendations were helpful.
I use Estes For rental properties and they are professional and they do a good job
Excellent service as always! David T. was fantastic.
Jacob Dendy was knowledgeable. He answered our concerns on our HVAC system. He explained why and what he was doing and we are extremely satisfied with using Estes Services.
We have used Estes for over 25 years for installation and maintenance of our HVAC system in two homes. They are a reliable, knowledgeable, professional company. We highly recommend them and will continue to use them. Jordan completed our spring inspection of our AC and thermostat today. He was prompt, professional,…
Super efficient and open communication
Lee Smith, always does a great job. He keeps me informed and makes me feel like a valued customer. I know my Hvac system is in good hands. Thanks!
I lost my heat last night due to the storm we just had. A call into Estee’s Sunday night at 6pm was resolved by 10pm from an awesome tech Lee Smith. I highly recommend this HVAC company as they are a trusted and reliable provider!!!
Very friendly, polite and helpful staff.
On time, professional service from Jared M and Trevor. Excellent service
Carlos and Brandon arrived promptly at 9 AM and left at @ 6:45 PM. Throughout the day they were focused, unobtrusive, and efficient. Carlos knew exactly what he was doing and got it done. Brandon was learning and also Carlos’s aid in getting the job done. They were a friendly, purposeful team. Although it was a…
Juan and Bryan took care of the installation of a new Carrier HVAC system, replacing an old, tired Trane system. They showed up punctually, went right to work, carefully moved items, put floor coverings down, and were very polite, professional, and courteous individuals. It was a long day for them, but they took…
Estes Service Professional Lee Smith was extremely knowledgeable and very thorough. Helped provide options and able to correct the issue.
Always good professional service!
Checked system, careful with my home,. Polite, professional.Made good suggestions and explained very well when I had questions. Lee and Ulises did a great job!
I spoke with Jennifer today in the residential service department. She answered my call in a timely manner and never had to put me on hold to look up information. She was very helpful and reassuring in responding to my concerns. She explained all my options quickly and made sure I understood what each option would…
Estes installed 2 heating and air units in our home. The team working on this project was Jordan, Brad, Davis and Mitchell. They were very knowledgeable thorough respectful and professional. They all worked well together and their service was seamless. Thank you to these 4 gentleman for an job well done.
Service technician did a phenomenal job of thoroughly inspecting the furnaces and AC units. He also provided sound recommendations for each unit to run more efficiently, such as keeping ducts clean and unobstructed, changing the filters regularly, and keeping the temperature upstairs and downstairs at a consistent…
Needed to schedule service…Jennifer is a Rockstar!!! Customer Service at Estes is nothing like you experience today…it’s what you WANT as a consumer. Ty!
Jason, Tobias and Geovani did a great job. They were professional and efficient and a great team.
Well, as I went to post another review for another recent installation, I see that I never hit “post” on this review two years ago! Oops! Had multiple services performed by Estes Services this week. Monday upstairs HVAC tune-up and diagnostic with Darryl, Friday am Upstairs A/C warranty repair with Ken and also new…
The crew of Carlos, Brandin, & Geo did an excellent job. They were on time, very professional , knowledgeable and courteous. I would recommend them and Estes to anyone interested in an HVAC replacement.
I have been a customer of Estes since 2007. I have purchased two hot water heaters and two HVAC systems from them. They do my maintenance twice a year on my HVAC systems. I met Justin Whitlock when he was in the service department. His knowledge of the systems and patience in answering all of questions was most…
Had a great experience with Brandon Jenkins during our annual service appointment. He was thorough and professional. His approach and personality made for a very comfortable in-home experience which can always be iffy. My hope is that Brandon will be the same tech we get for future appointments. My only critique of…
Very knowledgeable and helpful
Este company sent someone out immediately after taking my information. The technician was courtesy, respectful, attentive to my concerns, and professional in his evaluation. I will definitely be recommending this company to my neighbors.
Adam Kemp did a five star installation of my furnace this morning! Thanks.
I had a great experience. Brandon Jenkins explained everything to me very well. He did a great job on my maintenance.
Very responsive, friendly and thorough service. Thank you!
We have always had a great relationship with Estes. Top notch customer service.
Mr. Brandon Grant recommended the iwave. He answered all of my many questions regarding the iwave. He was patient and very knowledgeable about the product. I am very please with the service Mr. Grant provided.
Skilled, conscientious, affable technician quickly and creatively remedied a problem. Highly recommended.
Great customer service. Sent a service request in and shortly received a call from Jennifer to help schedule an appoint appointment only three days out.
Each Estes person that I have dealt with has been responsive, professional and polite. They explain everything and are thorough. Thank You!
Estes is our heating/AC and plumbing service. We have been with them for 10+ years. They are great to come out as soon as they possibly can. They have professional and caring techs and office staff. I talked with James this morning abt a plumbing issue and he was very polite and friendly. He showed a caring attitude…
Jason and Kareem were very professional on time and courteous
Estes Heating & Air is by FAR one of the best companies I have done business with in a very long time! All the guys are so PROFESSIONAL, neat, clean up their mess & know exactly what to do.... I am doing a entire kitchen renovation - they are doing all the work for me. EXCEPTIONAL SERVICE! Howard, Patrick, Shon &…
I had water spigot replaced because it was leaking. Justin Rose good as a plumber and has been here to take care of our plumbing needs. He answered questions that asked
Customer service was very good. Jennifer was so helpful and friendly.
Geovani and Tobias were excellent reps. They did a great job and they were very respectful and polite
Thank you for your help to update our homes' HVAC systems. From start to finish, I feel we were treated well. Laverne began with a thorough and detailed assessment of our three systems. We knew they were old and may need to be replaced. Laverne confirmed that with a comprehensive assessment. He didnt just say…
I’ve had very good experiences regarding the HVAC service
If your capacitor goes out save yourself $361 and order a new one off Amazon for $36. Undo 2 screws and install it yourself. If you're not sure pay the $80 for the service call to tell you the capacitor is bad. $282 for $36 dollar part that can be installed in 5 minutes is robbery. Went out to say no thanks and it was already installed.
I'm following in my dad's footsteps and continuing the relationship with an Estes Service contract...and I'm so glad I did! They are so responsive and thorough. They answer the phone and treat me like a valued customer! They do what they say they're going to do, and all at a very reasonable price. I'll be continuing…
Not only did they come out when they were supposed to be off, but they made accommodations for me to come even sooner than any other business in the field! They have a lifelong customer for sure.
From our tech Thomas who worked hard to find a leak to Collin’s amazing search for a new unit to our installers Juan and Bryan, the attention to detail and customer service is unsurpassed with Estes. We’re glad to finally have all 3 units under their care.
Absolutely, great services
Jered & Trevor were extremely knowledgeable, professional, and friendly. They did an outstanding job replacing our outdoor unit, furnace, and evaporator coil. We’ll be longtime customers of Estes and hopefully of Jered and Trevor!
Josh was very professional, explained his findings on my system and quoted a price. Everything he recommenend made sense. I called back the next day to scheduled to have the work done. It was comleted and I was satisfied with the work. I highly recommend Josh! Estes is a top notch company!
Trevor Smith is an A+++ system technician. Trevor performed routine maintenance on my 2 Carrier HVAC systems. He is thorough, professional, knowledgeable and pleasant. I highly recommend him.
Fonte' White is an amazing technician. Very thorough and extremely knowledgeable. Fonté went above and beyond to perform the service needed on my HVAC system. Highly satisfied
Paul inspected, found and fixed a “clicking” sound in a newly installed Carrier system. Paul is knowledgeable and patient when answering questions by the consumer. I find Paul to be one of the most competent, kind and personable service representative I have dealt with. I could only hope all service…
Estes is always prompt, transparent, and easy to work with. A special shout out goes to Elliott Brockman, the technician for this call. He was personable, happy to answer questions, and without fuss worked with the weird tiled space the heater occupies. Consider yourself lucky if he answers the call! Update…
Installation of new heat pump. Juan and Bryan did an excellent job with the installation. In just a few hours, we had our new heat pump with furnace back up operational. A month later and through cold temperatures around 30oF we have had 70oF indoors with no issues. Thank you for the excellent job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$295 |
| Install AC | 229 | $1.4k–$3.2k |
| HVAC system repair | 210 | $205–$933 |
| A/C system maintenance | 207 | $39–$393 |
| Heating system installation | 203 | $1.4k–$2.8k |
| A/C system repair | 121 | $209–$786 |
| Installation | 95 | $1.1k–$2.8k |
| Heating system maintenance | 90 | $39–$251 |
