How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for heating system maintenance
Clear ✕All 90 Google reviews tagged “Heating system maintenance” · showing 40
Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
9/30/2026 Update: Exceptional Customer Service. Wanted to reach out to commend Jacob and Cody, and thank them for a Job Well Done. They followed through with the over and above service that we have grown accustomed to working with Estes! Cody’s team was here first thing this morning, Frank, Chris, Trevor and Jay,…
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Did a great job. Highly recommend
Fray and Chris H. were very professional and efficient. They were kind and communicated what was happening throughout the installation process. If you're in need of HVAC installation with Estes, definitely request them.
Estes Heating and Air Conditioning did a fall system maintenance check. The technician arrived on time, and performed the work quickly and efficiently. He replaced the filter at no additional charge. He answered all our questions, and was careful to keep the floors clean by wearing plastic booties.
Estes always sends qualified workers who resolve any problem or concern I may have about my heating and cooling systems. They are prompt in arriving, explain what was done, and are courteous and efficient with the work. I am pleased.
The technician was friendly and offered excellent customer service.
Furnace stop blowing heat on Jan 26 before svc repre came and restarted. It was checked and hot water heater was lighted. No charge.
HVAC Furnace check
Andrew was amazing! On time and able to explain all of his concerns in a way that was easy for me to understand.
Great experience with Donovan! Very informative and friendly.
December 24th Donovan was my technician today. This service is a routine inspection Estes provides semi-annually. Donovan completed the service in a timely manner. He briefed me thoroughly and left me feeling confident that my heating unit was in great shape. He offered an additional service which I felt was…
My service was very quick a d efficient. Phenomenal service!!! Thank you!!
Thank you Lee for being such professional and polite And I appreciate all the update information i need to know provide thank you
Jacob Dendy was knowledgeable. He answered our concerns on our HVAC system. He explained why and what he was doing and we are extremely satisfied with using Estes Services.
Jason and Kareem were absolutely wonderful to work with. They arrived on time and worked speedily. Thank you for my new furnace. I appreciate y’all’s hard work.
Had another great experience with Estes! Jennifer was great. Thanks for keeping everything up to speed.
Always good professional service!
Checked system, careful with my home,. Polite, professional.Made good suggestions and explained very well when I had questions. Lee and Ulises did a great job!
I’ve been a customer of Estees for almost two decades. I trust that the work is done right and on time. This is the third full HVAC system replacement where I’ve used Estees. Fray, Carlos and Ruben installed my systems. They are professional, efficient and friendly. Highly recommend.
Kudos to the installation team (Fray & Ruben) for the prompt/profession job done replacing a tired A/C system Estes installed ~25 years ago. The guys were very courteous and took the time to answer all of our questions and ensure we understood all the new features of the new system. Only reservation is, in today's…
Estes is our heating/AC and plumbing service. We have been with them for 10+ years. They are great to come out as soon as they possibly can. They have professional and caring techs and office staff. I talked with James this morning abt a plumbing issue and he was very polite and friendly. He showed a caring attitude…
Thank you for your help to update our homes' HVAC systems. From start to finish, I feel we were treated well. Laverne began with a thorough and detailed assessment of our three systems. We knew they were old and may need to be replaced. Laverne confirmed that with a comprehensive assessment. He didnt just say…
Brandon was very thorough and a pleasure to work with. He was fantastic
Excellent responsiveness. Always on time. Great work by the installation team (Fray and Ruben). Also great work from the tech Jairus and the analyst Jacob. These folks do all of this well!!
Great job
Thomas Pepe was my tech and was very Knowledgeable and Professional! He is an asset to your company! Will request him for all my HVAC needs
Carlos and Brandyn were detail oriented, careful of our home and did a great job!
I was frustrated with not getting a time window, but luckily Brandon called and was here by 11:30 a.m. Checked everything out, gave me next options since it's 6.5 years young and answered all of my questions. Even put up with my dog barking from the porch the entire time.
Great to work with, timely in scheduling and service. Hunter was a great tech.
Hunter C did the semi annual HVAC inspection. Hunter was punctual and professional. I would like to request him on future inspections.
We have been Estes Heating/Air Services customers for 15 years and continue to be pleased with their annual maintenance services. This week Technician Thomas Pepe serviced our Carrier Furnace and Carrier heat pump. Thomas was excellent. It was not a rush job at all and he was very thorough and answered all our…
Air circulation system rejuvenation was what Hunter did for us. He cleaned out the guts for us. He did a good job of explaining everything. Hunter is a hard worker, too. We have been using Estes for years and have been pleased with all their technicians they have sent to our house.
I received my semi annual HVAC maintenance inspection by Paul H. Paul demonstrated his HVAC experience and knowledge in a professional and courteous manner. His was on time, through and he provided me with an honest assesment and advice on my 20 yr old furnace. As well as, he provided answers to all my questions,…
Today my furnace was inspected by tech, Hunter. He provided explanation on opportunity to improve performance of the system. In addition, inspections of plumbing and electrical systems were provided by other techs. Three inspections were accomplished in a three hour window.
I've been using Estes services for years now for regular maintenance on my AC and furnace units. They are always on time, clean and does great work. Also, they teach you about different components of what's being serviced, which helps in up keep of your systems. I just got my Hvac of 16 years removed for a new…
great service and Paul was fantastic. Thank you so much for the great service
Hunter was the service person.He showed up on time, considerate, respectful and answered all questions that I had. Good job!
The tech (Hunter) was polite, informative, and efficient. I was satisfied with the rendered services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$292 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $192–$955 |
| A/C system maintenance | 207 | $54–$441 |
| Heating system installation | 203 | $1.4k–$2.8k |
| A/C system repair | 121 | $209–$880 |
| Installation | 95 | $1.1k–$2.8k |
| Heating system maintenance | 90 | $54–$292 |
