How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for install AC
Clear ✕All 229 Google reviews tagged “Install AC” · showing 80
Ruben, Carlos, and Que were very quick and efficient in installing my new AC and Furnace! Ruben did a great job at explaining everything to me after the install! Also Leverne was great at getting us the estimate very quickly and getting it installed next day!
Estes Services replaced my HVAC system that was 23 years old. After dealing with American Home Shield which I recently terminated, "What a waste of money." I decided to go ahead and replace the whole HVAC System. I've used Estes before for some of my electrical needs and was happy with their work. I was not…
Ruben and Josh were awesome. Extremely knowledgeable and great installation. And really friendly and pleasant!
Jared and Byron did a great job installing our new HVAC system. They were thorough in execution and took great care of our home while they were here. They paid attention to details down to cleaning up, turning off the lights and locking up the basement when they were done installing the system. Wouldn’t have asked…
Estes reached out to schedule an appointment within minutes of my online request. Then they rescheduled giving me a sooner appointment. That was appreciated. Trevor and Jaythan were great technicians. They arrived on time, worked diligently, were amiable and polite. Trevor answered all my questions and provided…
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Trevor and Jaythan installed a new 17 Series cooling and heating system for our home today. They are representative of the great service that we have received from Estes Services.
I appreciated the professionalism of Fray, Chris H., and "Q". They were on time in the morning and had everything installed by lunch. You don't think about A/C until you don't have it. Everything is up and running again. Thanks, Estes.
Excellent Service from Trevor and Jaythan Trevor and Jaythan were absolutely wonderful! They arrived on time, were very kind and professional, and communicated with me throughout the entire process. They took the time to explain what they were doing every step of the way, which made the experience smooth and…
Jared & Byron were friendly and very professional! Excellent customer care and showed up an hour early!
My technicians, Ruben,Carlos and Que were very friendly and professional. They came in did the work in a timely manner. After, the installation Ruben explained everything and showed pictures of all of the repairs! They cleaned up after themselves and left. I can say it was a very nice installation experience! They need bonuses and lunch!
I LOVE Estes Air. Their work was timely, professional, and performed by the best group of guys you could ask for. Lee, Service Technician, came out quickly to diagnose the problem. Unfortunately my 21 year old HVAC system was not working and he was up front about it not being cost effective to repair. He arranged to…
The whole team (Fray, Chris H, Carlos, and Q) was kind, Courteous, and efficient. They took the time to make sure I understood everything, and everything was left in wonderful condition.
Jared and Byron are an amazing tram! Respectful of property, amazingly skilled and efficient. Just great guys and wonderful professionals! Definitely a good experience!
Carlos and Que did an amazing job installing my unit at my condo. They were professional, friendly, and on-time. Estes was communicative throughout all stages of the process and very prompt.
Trever, Jaxthan, Ruben, and Josh exhibited exceptional professionalism during the installation of the Rheem HVAC system at the Watkins residence. Their courteous demeanor throughout the entire process was truly commendable. The team's dedication to not only removing the old system but also expertly installing the…
Ruben and Josh were very efficient and thorough…Good job!
Carlos & Que were phenomenal with our install! So kind and knowledgeable! Will definitely be recommending this company to my family, friends and clients!
Fray and Chris H. we're great with the install of the HVAC system. Professional and courteous. Pricing was in line with other companies.
Super friendly and professional staff from the very first phone call to complete HVAC installation. Complete new system installed within 48 hours was a blessing in the Georgia humidity! Carlos and Que were prompt and explained new system operations!
Josh and Ruben were excellent. They replace my HVAC system. Very professional guys. Ruben explained the system to me and made sure I understand everything. Either one would answer any question had.
Just got done with the install. Carlos & Que did an excellent job. They left no mess, explained all the new equipment, and were pleasant and professional to talk to. Thank you
We recently had a brand new HVAC system installed by ESTES, and I wanted to share what a great experience it was from start to finish. The entire team was professional, knowledgeable, and easy to work with throughout the process. They took the time to explain everything clearly, were respectful of our home, and…
My entire experience with Estes has been great. From the initial evaluation of the air-conditioning system, to the financing portion, through the installation I’m very pleased with everything and everyone. Specifically, Trevor and Jaythan who were my installers. They explained what they were going to do, they took…
Five stars, hands down. Estes Services installed our new A/C today and the whole experience was excellent. Trevor and Jaythan were professional, fast, and right on time. They kept us informed every step of the way and clearly knew exactly what they were doing. Couldn't ask for a better install team—highly recommend!
I heard knocking in my walls and Brayden, (service technician) determined that it was caused by a loose strap on a newly installed HVAC pipe. I really appreciated him taking the time to check the system and not assuming it was a critter and leaving. He was also the first technician that I had the pleasure to meet…
Ruben & Josn were professional, knowledgeable and quick. Had no problem with explaining when asked questions left work area clear from trash.
We had to have a new AC unit installed. Estes got the installation done quickly. We appreciate the service guys ( Fray and Chris H. ) that did our installation . They were super nice and did a great job! We will continue to use Estes for any of our needs in the future and we would highly recommend to anyone that requires their service.
Fray, Chris H, Trevor,Jaython Did a great job installing my entire HVAC system.
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Did a great job. Highly recommend
Micah and Jonah installed our HVAC system. Very professional and exceptional work. Highly recommend.
Great team. Sales and tech for 1 year maintenance
We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…
Jared and Byron did a fantastic job installing our new HVAC. Our home is so comfortable now.
Install of new AC by Fray and Chris H was smooth and quickly done. Both very good communication. Recommended!
Jared&Byron did a great job on installing my Hvac system.
Trevor and Jason did a great job. Communication before, during and after was outstanding.
Jared and Bryson came out to install a new ac and heating unit for us and they went above and beyond our expectations.
Fray and Chris H. Did a wonderful job installing our new AC, Furnace and thermostat today. They were prompt and very nice to work with.
Extremely satisfied with the work Fray and Chris H.of Estes did on my mother’s home. They went way above and beyond to make sure her new HVAC system was installed properly! I highly recommend them! Very satisfied customer!
Excellent service from Fray and Chris H. They installed a new air conditioning unit and we are very pleased with their work! ❤️
Excellent service from Donovan today!
Fray and Chris H. were very professional and efficient. They were kind and communicated what was happening throughout the installation process. If you're in need of HVAC installation with Estes, definitely request them.
Estes technicians Fray and Chris H. did a splendid job installing a new AC unit for us. They were both well-mannered and efficient, with superior communication skills. I highly recommend these two gentlemen if you're fortunate enough to have them dispatched to your home. Excellent service.
Estes installation team did excellent work from arrival through post installation support. Trevor, Jaythan, Fray, and Chris H all were great representatives of Estes.
We had an amazing experience with the our Estes service. From start to finish, every member of their team has been great. Jared and Byron did a wonderful job installing our new AC unit. They were efficient, super polite, and didn’t leave a trace of mess anywhere in our home. Cyrus also did a great job introducing…
Fray & Chris H was thorough and professional and gave us much needed advise on our system.
We had Estes replace our 20 year old HVAC system with a new Carrier system. The difference is beyond night and day. The crew was very professional and did a fantastic job. Definitely recommend Estes for any home repair needs. Special thanks to Trevor, Jaythan, Jared, and Byron.
My husband, Michael, and I were very pleased with the service we received from Jared, Bryon, Trevor and Jayden when they came to install a replacement heating system. They called ahead to let us know when they would arrive and they were timely. All very pleasant and knowledgeable about the work they performed. It…
Great experience from start to finish. We looked at multiple companies prior to replacing our HVAC system with Estes. Chris McBride made all the difference in his expertise explanations and attention to our needs. Highly recommended as well are Fray, Chris H, and Ruben who installed our system. All very professional!
Estes did a great job replacing my entire HVAC system (57 year old furnace and 41 year old AC unit). It started with Sam reworking the initial estimate to address my specific concerns and continued through a smooth install. The talented Estes Installation Crew of Jared, Byron, Carlos and Que work very well…
Needed to have a new furnace and AC replaced on short notice. Leverne Jackson at Estes was great to work with and was able to schedule the replacement right away. Ruben and Jaythen installed the entire system in one day and it looks great.
Fray and Chris H did an amazing job seamlessly replacing an HVAC unit for us in just a few hours. They were a pleasure to work with. We always have the best experience with Estes!
Carlos, Jathan and "Q" came today 12/16/25 to install a new Carrier HVAC system and did a fantastic job. Very professional, and cleaned up the job site so well. They even adjusted to work with another service person from Estes who was here to look at a different unit which was making noise.
Efficient, polite, profesdional. Good work, Carlos and Brandyn.
I had my downstairs HVAC system replaced. While it was 18 years old, I was unhappy that it quit working during Estes’ biannual service inspection. This is the third system I’ve bought from Estes over the years from the same “comfort analyst” and I had no concern with using them again. Fray and Chris H installed the…
Fray, Chris h, Carlos and Q installed a new hvac system Good job
Trevor and Ruben were on time, thorough and professional when they came to install our new HVAC system. At the end they explained all the paperwork and explained the units to my husband. I would recommend working with Estes Services.
Trevor, Ruben, and Fray were all great. We homeschool our kids and they were so kind and took care of their spaces they occupied while doing the work. They arrived ontime and did an amazing job installing our new furnace and hvac unit. They explained every clearly and easily. Extremely professional. Grateful and highly recommend!
Overall an awesome experience. From the sales to the install. I felt like they were above and beyond professional, patient and very customer service printed. The install crew (Carlos, Fray and Brandyn) were top notch. I would highly recommend this company for A/C and heating, electrical or plumbing issue.
Thanks team Estes for doing a wonderful HVAC replacement. Trevor, Ruben, Fray, and Chris were timely, professional and did great!
Technicians showed up in time, were very curious and left the house immaculate! I would highly recommend Estes. My technicians were Marcus and Jeff.
Jared & Byron were excellent!! They were friendly and efficient. They took time in answering all my questions and did a thorough walk through after the unit was installed. Great techs! Thank you!!!
Jared, Trevor, Ruben, Jathen and Bryon did a fantastic job for us. They arrived on time as promised and finished this big job of replacing two systems more quickly than I had anticipated. They were all extremely professional and courteous. I have used Estes for years and have always received this quality of service.
Jason at Estes identified a motor going out in our AC unit. Jared and Byron brought in the new unit, for a quick and hassle free install. We will be cool and comfortable for the next 15 years.
I’ve been a customer of Estees for almost two decades. I trust that the work is done right and on time. This is the third full HVAC system replacement where I’ve used Estees. Fray, Carlos and Ruben installed my systems. They are professional, efficient and friendly. Highly recommend.
Always professional and polite. Appreciate your expertise as well
Marcus and Bryan were amazing! Highly recommend using them for your next service!
Well, as I went to post another review for another recent installation, I see that I never hit “post” on this review two years ago! Oops! Had multiple services performed by Estes Services this week. Monday upstairs HVAC tune-up and diagnostic with Darryl, Friday am Upstairs A/C warranty repair with Ken and also new…
When your thermostat sends you an email to let you know your house failed to heat despite your heater running- you know something is not working efficiently. We replaced an AC unit using Estes during the height of summer and they were fantastic so we knew who to call. Once Estes evaluated the situation, we realized…
Very professional, always on time and customers service very helpful and polite. Thanks Jennifer for your speedy and helful call to get me set up on an issue that i was having from today's installation.
I cannot speak highly enough of Justin and his install team- Carlos and Brandyn. From the initial quote, Justin took the time to thoroughly evaluate my HVAC system and let me know not only what needed to be done, but what could wait, and what the pros & cons for doing each item would be. He sat with me for over an…
Great techs. Very professional and thorough. Jason and his team (Jered M., Kareem, and Trevor) worked quickly to replace our old AC unit.
I highly recommend the crew of Estes Service. Jason (Lead) Gio (Lead and Kareem installed my new Carrier AC today. They were professional, timely, courteous, explained everything that they did respected me and my property. They were very personable They provide pictures of their work and documentation also I…
GEOVANI AND TOBIAS DID EXCELLENT WORK!
Very responsive, friendly and thorough service. Thank you!
We have always had a great relationship with Estes. Top notch customer service.
Paul Harrison!! He's been coming to my home for ten years and is not only a highly skilled technician, he is a fantastic person whom we are happy to welcome into our home and treat him as a friend. Paul rocks!
Each Estes person that I have dealt with has been responsive, professional and polite. They explain everything and are thorough. Thank You!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$292 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $192–$955 |
| A/C system maintenance | 207 | $54–$441 |
| Heating system installation | 203 | $1.4k–$2.8k |
| A/C system repair | 121 | $209–$880 |
| Installation | 95 | $1.1k–$2.8k |
| Heating system maintenance | 90 | $54–$292 |
