How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREEstes Services
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for install thermostat
Clear ✕All 76 Google reviews tagged “Install thermostat” · showing 60
Jared and Byron did a great job installing our new HVAC system. They were thorough in execution and took great care of our home while they were here. They paid attention to details down to cleaning up, turning off the lights and locking up the basement when they were done installing the system. Wouldn’t have asked…
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
The guys that came to install was profession very respectful and tidy after service. Explained the system thoroughly. Ruben Rosas andJosh Williams needs a nice raise they are a credit to Estes. Leverne Jackson was my salesman, he was very professional..
I LOVE Estes Air. Their work was timely, professional, and performed by the best group of guys you could ask for. Lee, Service Technician, came out quickly to diagnose the problem. Unfortunately my 21 year old HVAC system was not working and he was up front about it not being cost effective to repair. He arranged to…
I heard knocking in my walls and Brayden, (service technician) determined that it was caused by a loose strap on a newly installed HVAC pipe. I really appreciated him taking the time to check the system and not assuming it was a critter and leaving. He was also the first technician that I had the pleasure to meet…
Estes Services delivered as promised with our new HVAC system. Chris McBride visited our home and surveyed the interior to determine what type of unit we needed. He followed up promptly with options and answered all of our questions. Chris is a real pro! Once we chose a unit, the installation crew of Carlos, Que,…
Jonah was knowledgeable and courteous and was able to quickly diagnose and fix our HVAC issue. I also appreciated the follow up call the next day.
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Did a great job. Highly recommend
We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…
I had a great experience working with Jacob Dendy from Estes Services. He was extremely helpful in helping me choose a new heating and air unit that fit both my budget and efficiency needs. The installation was scheduled for the very next day, which was a huge plus. The technicians who came out were professional and…
This company saved me thousand’s of dollars with even knowing it !! I was having issues with my heating system shutting off for days at a time Victor came and assessed the issue in not time and had us back up and running in minutes!!! I highly recommend this company 🙏
Carlos, Jathan and "Q" came today 12/16/25 to install a new Carrier HVAC system and did a fantastic job. Very professional, and cleaned up the job site so well. They even adjusted to work with another service person from Estes who was here to look at a different unit which was making noise.
Fray, Chris h, Carlos and Q installed a new hvac system Good job
I’ve been a customer of Estees for almost two decades. I trust that the work is done right and on time. This is the third full HVAC system replacement where I’ve used Estees. Fray, Carlos and Ruben installed my systems. They are professional, efficient and friendly. Highly recommend.
I have been a customer of Estes since 2007. I have purchased two hot water heaters and two HVAC systems from them. They do my maintenance twice a year on my HVAC systems. I met Justin Whitlock when he was in the service department. His knowledge of the systems and patience in answering all of questions was most…
I cannot speak highly enough of Justin and his install team- Carlos and Brandyn. From the initial quote, Justin took the time to thoroughly evaluate my HVAC system and let me know not only what needed to be done, but what could wait, and what the pros & cons for doing each item would be. He sat with me for over an…
Kudos to the installation team (Fray & Ruben) for the prompt/profession job done replacing a tired A/C system Estes installed ~25 years ago. The guys were very courteous and took the time to answer all of our questions and ensure we understood all the new features of the new system. Only reservation is, in today's…
Team of Fray, Ruben, and Sergio did an excellent job. Very friendly and courteous.
Great technicians who install my new system. They did a wonderful and efficient job (Jason, Carlos, Brandyn, Kareem). Very professional and great customer service.
GEOVANI AND TOBIAS DID EXCELLENT WORK!
Damey and Juan installed our new Carrier furnace today. They were a great team. Their workmanship shows they are very experienced and skilled in their job. Politely answered ALL my questions and explained everything in detail. Our experience with Estes Services from quote to finish was excellent and we highly recommend them.
The was professional respectful on time And did a very good work
Paul the electrician was very knowledgeable, and knew just how to take care of the issue. Would definitely recommend this service.
Fray and Ruben arrived on time. Very nice, got right to work & completed the job early.Answered all my questions. Everything looks great.
The installers were great. Informative and responsive to questions. Jered, Trevor, Jason and Kareem were great.
Marcus, Jeff and Juan provided excellent service. They installed a completely new A/C system quickly and professionally. Friendly, helpful, knowledgeable people. A big "thank you" for their service.
Marcus and Jeff, with Estes Services, installed a new A/C and furnace unit and did an outstanding job.
The installation experience was so much better than I expected. The gentlemen were promp, courteous and knowledgeable. The quoted installation time was approximately 6 hours. The actual time was less than half the quoted time. From the time they arrived until the job was complete, they never stopped..... I have…
I needed a new thermostat for my air conditioner/ furnace and Paul Kim came out today to install one. He had several that I could choose from, and he was knowledgeable about them all and he told me his recommendations. He was exceptionally efficient, and patient with me in explaining the operation of the Nest one I…
ESTES is very professional and reliable. I trust them to show up when they say they will and complete the work on time.
Marcus showed up right on schedule and installed a new A/C system and thermostat. He did an outstanding professional job.
The Estes installers were highly professional, they answered all our questions and were very nice to work with.
The service Geovani and Tobias provided was excellent! They arrived on time, were courteous and professional. Explained the work once completed, demonstrated and gave instructions on how to use my new thermostat. Estes installed and has serviced my heating unit for years so I felt comfortable using them again. I would definitely recommend them!
The Estes Service Team has installed a new air handling unit, removed the old, put in new air filter product, and cleaned up all old parts and other debris.The team consisted of Jason, Gio, Dominic, and Tobias. This team was very thorough in their replacement of the old Air handler while work in a small crawl…
These two young men were wonderful. Sonny and Joel replaced our entire heating and AC units. They were kind, informative, professional, respectful and knowledgeable of their work. They communicated well with me anytime there was a problem’ to solve that needed the homeowner’s opinion. We also had a wonderful…
I received my semi annual HVAC maintenance inspection by Paul H. Paul demonstrated his HVAC experience and knowledge in a professional and courteous manner. His was on time, through and he provided me with an honest assesment and advice on my 20 yr old furnace. As well as, he provided answers to all my questions,…
Estes Services came by way of referral from a family member and they did not disappoint. I had a very pleasant experience from start to finish. Chris McBride's heater replacement home consultation was on spot with no underline pressure with the variety of options discussed. The day of installation was smooth all…
Brad and Brandon came to my home the next day promptly on time. They installed a new Furnace HVAC system so efficiently, then showed me everything I needed to know about the new system. My did went to school with the Estes Family and we have been loyal customers since the 1950’s. Family owned and still loyal employees and customers!
We purchased a new HVAC unit and had Carlos and Brandon as the technicians. They did a very good job. They were on time, courteous, and made sure the area was cleaner than when they arrived! They are both a great representation of Estes!
Fray, Jared W, Ruben, and Byron were very professional, polite, and prompt. They worked quickly and effectively. The double unit installs went quickly and work great! They showed me how to use the thermostat and explained the paperwork to me. They also cleaned up everything and even vacuumed the floor! I felt very…
Brad and Brandon arrived promptly to install our new furnace in time for Thanksgiving. We are grateful they could get the job done for us.
Estes replaced two HVAC systems in our home. I would highly recommend them for being on time, focused, professional, tidy, answering all our questions along the way and staying until we were satisfied & comfortable with our new equipment. We feel as though the products we purchased were of high quality and checked…
Amazing company. Best plumbers in Atlanta!! HVAC techs are great. Everyone is always on time and doe’s amazing work!! Definitely recommend
Marcus and Brian provided excellent service! I highly recommend Estes!
Estes saved the day for me and my family after weeks of gettong no resolution with our home warranty provider. We decided to replace our entire HVAC system and was pleased with Collin, Brad, and Brandon. I believe that I truly had their A-team. The system design and optimization were exactly what we needed for…
Carlos and Brandyn replaced our HVAC system with a Carrier model. They arrived on time and were very professional. They did a great job!
Estes responded very promptly. Paul explained everything clearly and we know how to avoid recurring problems.
Carlos and Brandyn were excellent on our install. They were courteous and knowledgeable. They kept us aware of the process and accommodated our requests. They made our experience stress-free. I would recommend Estes and especially Carlos and Brandyn for any installation of an AC system.
Installation guys- Geovani and Tobias were excellent. They worked with me until I understood everything and thermostat app was up and running!
Marcus & Bryan did an excellent job in installing the new A/C unit very efficient & cleaned up with the removal of the old unit.
New AC and furnace installed to replace my old system. Although the system is new, it appears Carlos and Brandyn did a really good job. They also corrected a drainage line, which drained inside my crawl space, to drain to the outside. They also repaired a ceiling vent, which would not stay flush with the ceiling,…
Carlos & Brandyn were hardworking knowledgeable installers for a new HVAC system in my basement. They worked tirelessly and systematically and did an excellent job!!!
Great experience with Estes HVAC team. Nothing but professional service. Very Happy.
Knowledgeable and friendly technician - he handled my google nest thermostat installation very well and with ease despite the fact that my existing system was a bit unusual and with some older complicated wiring. Very satisfied with the work done.
Carlos and Brandyn were super professional and arrived in the window promised. They were respectful of our home by wearing shoe booties and covering the carpet path with a sheet during installation and disposal (super appreciative). The system works great thus far and the new thermostats have brought us into the 21st century.
Jason & Josh were amazing! Very professional personable and knowledgeable. They installed my AC unit in no time and saved me and my family from another sleepless night during this GA heat wave. Would highly recommend them!
Tyler and David arrived early this morning and after a quick introduction to my home they got to it. They installed a new, complete HVAC system in my home during a heatwave in June! The guys were proffesional and communicative throughout the install. They did great work and finished more quickly Than I…
Fray, Ruben,Giovanni, and Tobias arrived right on time and worked for almost 12 hours installing 2 new hvac systems and furnaces in my home. They also replaced the outside parts too. They also installed a whole house dehumidifier in my basement! This included adding new ducts and new vents throughout my…
I originally had Estes come and repair a problem with my thermostat. They did excellent work and mentioned they offer a protection plan for major systems like HVAC, plumbing and electrical. I immediately purchased coverage for all three systems. So far they’ve worked on HVAC and plumbing and I’ve been very pleased.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$295 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $205–$942 |
| A/C system maintenance | 207 | $39–$393 |
| Heating system installation | 203 | $1.4k–$2.5k |
| A/C system repair | 121 | $209–$793 |
| Installation | 95 | $1.2k–$2.8k |
| Heating system maintenance | 90 | $37–$251 |
