Experts Reviews · Company report
Estes Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Estes Services

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 5,133 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Estes Services is better than 87% of HVAC contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Estes Services is better than 81% of HVAC contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Estes Services is better than 83% of HVAC contractors.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Estes Services is better than 99% of HVAC contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Estes Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Estes Services is better than 88% of HVAC contractors.A
88

Reviews for your job

Customers hired Estes Services for 8 kinds of job.

Estes Services for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$478
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Plumbing leak detection”

EbonyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Juan did an amazing job repairing my kitchen sink! He was professional, quick, and made sure everything was working properly before he left. I’m very happy with the service and would definitely recommend him!

Paid $600–800Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Tijoe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Plumber Elliot Brockman and his assistant Daniel were fantastic in every aspect. Both of them were very friendly and respectful and extremely thorough. Elliot is a wealth of knowledge and dedication. Not only did he fix our leak but also did a thorough inspection to make sure there were not any other issues. He…

Paid $200–300Reasonable pricePlumbing leak detection
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Elliot with Estes Services was fantastic. He was professional, friendly, and took the time to clearly walk us through the issue. We really appreciated his thoroughness. Would definitely recommend and will absolutely use him again!

Great priceDrain cleaningPlumbing leak detection
Armando3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service and Prompt response Highly recommend their services and products 👍🏼

Paid $600–700Reasonable pricePlumbing leak detection
RustyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I use Este for electrical, plumbing and HVAC and receive A+ service across all three services. Most recently was Greg with the Plumbing group who repaired a poorly conceived plumbing scheme the previous owner had installed. Great work and timely. Good work.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
JesusLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David and Kent were great. Had HVAC and plumbing maintenance done and they were honest and really attentive to my situation.

HVAC system maintenancePlumbing leak detection
CD13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have been a customer of Estes since 2007. I have purchased two hot water heaters and two HVAC systems from them. They do my maintenance twice a year on my HVAC systems. I met Justin Whitlock when he was in the service department. His knowledge of the systems and patience in answering all of questions was most…

A/C system maintenancePlumbing leak detectionHVAC system maintenance+ Professionalism
MARYLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt with a response that molds on board area of the faucet. No leaks detected.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Searless10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They both were very professional and responsive to our needs.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Dayna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Estes came out the same day. Juan fixed our leak right away and we were given a fair price.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Vivian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys that came was very helpful. And was very professional. They did a wonderful job fixing my pipe that was leaking.

Plumbing leak detection+ Punctuality+ Quality+ Professionalism
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had very good experiences regarding the HVAC service

Plumbing leak detectionHVAC system maintenanceHVAC system repair
AlanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm following in my dad's footsteps and continuing the relationship with an Estes Service contract...and I'm so glad I did! They are so responsive and thorough. They answer the phone and treat me like a valued customer! They do what they say they're going to do, and all at a very reasonable price. I'll be continuing…

Plumbing leak detectionHVAC system maintenanceElectrical outlet & switch installation+ Responsiveness+ Quality+ Professionalism
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today my furnace was inspected by tech, Hunter. He provided explanation on opportunity to improve performance of the system. In addition, inspections of plumbing and electrical systems were provided by other techs. Three inspections were accomplished in a three hour window.

Plumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John was top notch! He was professional, honest and saved the day by working our leaking pipe into his day. He fixed our problem quickly and efficiently. I would highly recommend John at Estes!!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Kathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was fortunate to have John Hazzard provide water heater and plumbing maintenance. He was so very professional and friendly. He also took time to extensively evaluate while explaining and educating me on water heaters and plumbing issues. Extremely impressed!!

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Amrita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very experienced and professional servicemen. Faucet leak source was detected and fixed very efficiently. Very pleased with their service.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Harry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Water supply line sprung a leak in an interior wall. They were able to come out with 4 hours and repair the pipe. Justin was very friendly and professional.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
B2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Preston and Hayden were very professional and got the job done in a timely manner.

Plumbing leak detection+ Punctuality+ Professionalism
StephanieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

2 service agents for plumbing and electrical maintenance checks at my home today. Both were professiona, informative, and on time.

Plumbing leak detectionElectrical inspectionsService not listed+ Responsiveness+ Punctuality+ Professionalism
Bobby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great response and very quick to fix issues

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ally6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My husband and I just moved into our house in July and heard through word of mouth to use Estes for our heating/air maintenance. We called them out for maintenance and other issues we were noticing with one of our units. Justin Hancock was incredible! He was so knowledgeable, patient, and personable. He took the…

A/C system maintenancePlumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My service tech Patrick was very courteous and interested in ensuring our satisfaction with our needed repair, especially attentive to the Covid-19 CDC regulation during the visit. I would recommend Patrick to service any perspective clients . Side note: He even killed a large scary spider for us. We joked about it…

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Eva3 months ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detection
patty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Rosetta13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
ShiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Tyrone5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Whitney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationInstallation+ Responsiveness+ Punctuality+ Professionalism
Tinya4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionHeating system maintenanceHVAC system repair+ Professionalism
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality

Price

$454+33% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 60%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance383$37–$295
Install AC229$1.5k–$3.2k
HVAC system repair210$205–$942
A/C system maintenance207$39–$393
Heating system installation203$1.4k–$2.5k
A/C system repair121$209–$793
Installation95$1.2k–$2.8k
Heating system maintenance90$37–$251

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