How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREEstes Services
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for thermostat installation
Clear ✕All 62 Google reviews tagged “Thermostat installation” · showing 60
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Josh and Ruben were excellent. They replace my HVAC system. Very professional guys. Ruben explained the system to me and made sure I understand everything. Either one would answer any question had.
Just got done with the install. Carlos & Que did an excellent job. They left no mess, explained all the new equipment, and were pleasant and professional to talk to. Thank you
Did a great job. Highly recommend
New HVAC system installed by Fray and Chris H. They showed up on time and completed installation in time frame as promised. Protected carpeting and flooring with drop cloths, and cleaned up the area completely. Great job.
Jared and Byron did a fantastic job installing our new HVAC. Our home is so comfortable now.
Great service, highly recommend!
I really appreciate the speed and efficiency with which they work. Ashley always gets us scheduled quickly when our systems are in need of service and checks back in to make sure we are happy with the work once it's completed. They've replaced my water heater and furnace over the last couple of years and the guys they sent out did an excellent job on both.
Jared&Byron did a great job on installing my Hvac system.
Trevor and Jason did a great job. Communication before, during and after was outstanding.
Carlos and Que did an excellent job installing our heating and air unit in our attic. I appreciate the care they took respecting our home and the time they spent answering all of our questions after their services were performed.
Fray and Chris H. Did a wonderful job installing our new AC, Furnace and thermostat today. They were prompt and very nice to work with.
Extremely satisfied with the work Fray and Chris H.of Estes did on my mother’s home. They went way above and beyond to make sure her new HVAC system was installed properly! I highly recommend them! Very satisfied customer!
Fray and Chris H. were very professional and efficient. They were kind and communicated what was happening throughout the installation process. If you're in need of HVAC installation with Estes, definitely request them.
Estes installation team did excellent work from arrival through post installation support. Trevor, Jaythan, Fray, and Chris H all were great representatives of Estes.
We had Estes replace our 20 year old HVAC system with a new Carrier system. The difference is beyond night and day. The crew was very professional and did a fantastic job. Definitely recommend Estes for any home repair needs. Special thanks to Trevor, Jaythan, Jared, and Byron.
My husband, Michael, and I were very pleased with the service we received from Jared, Bryon, Trevor and Jayden when they came to install a replacement heating system. They called ahead to let us know when they would arrive and they were timely. All very pleasant and knowledgeable about the work they performed. It…
Estes did a great job replacing my entire HVAC system (57 year old furnace and 41 year old AC unit). It started with Sam reworking the initial estimate to address my specific concerns and continued through a smooth install. The talented Estes Installation Crew of Jared, Byron, Carlos and Que work very well…
Needed to schedule service…Jennifer is a Rockstar!!! Customer Service at Estes is nothing like you experience today…it’s what you WANT as a consumer. Ty!
Marcus and Bryan were amazing! Highly recommend using them for your next service!
Your service repairman, Marcus/Jeff were very puntual and informative. We have used Estes for many, many years and have always been pleased with the services. We would highly recommend them for expert service, repairs, replacements and always curtious recommendations.
Jered M. & Trevor provided quick professional installation of my new furnace. I trust Estes to always send professionals to complete jobs.
Each Estes person that I have dealt with has been responsive, professional and polite. They explain everything and are thorough. Thank You!
The installers were great. Informative and responsive to questions. Jered, Trevor, Jason and Kareem were great.
The installation experience was so much better than I expected. The gentlemen were promp, courteous and knowledgeable. The quoted installation time was approximately 6 hours. The actual time was less than half the quoted time. From the time they arrived until the job was complete, they never stopped..... I have…
Patrick was amazing!! Very professional, courteous, and fast! He did a fantastic job repairing my trim from my new hvac installation. He even fixed a previous trim issue on the door he repaired! Very thankful. Estes has been a great company to work with!
Jared and Byron were wonderful. They called, arrived early, were great and cleaned up so well after they finished. Top notch!
Gio and Tobias were an amazing team. Punctual, honest, attentive, energetic. The organization and reliability of the team was Top Tier. Thank you for you time and efforts. Highly recommend.
We were very pleased with our experience using Estes for buying and installing a new HVAC system. Trey did a great job explaining all of our options and providing his recommendations for the new system. Carlos and Brandyn were very professional with the installation work - they arrived on time, explained…
Today I had a full system install w/thermostat. These guys were early, quiet, personable, explained everything, cleaned up to the point I can’t even tell they were here. I couldn’t be happier with the entire process, from quote to install it was flawless. Sam, Fray, Ruben, Jason and Dominic 😃
We have been using Estes Services since moving to Atlanta 5 years ago for routine maintenance and repairs. We have always been pleased with the service technicians and today's team of Jason (lead) and Dominic were exceptional. They installed our new furnace, thermostat, dampers and ductwork. They were very…
After seeing an A+ rating on the Better Business Bureau website, and the years they have been in business, we selected this company to replace our furnace and AC. Jared, Trevor and Fray did an exceptional job with the installation. They were on time, polite, and answered all of our questions. Everything they did was…
Marcus & Carson were a great help!!
Geovani, Fray, Ruben, and Tobias all came to my home yesterday and removed my 21 year old hvac system then installed the new Carrier system. They all were excellent in their work. Arriving on time and working diligently in rainy weather and tight conditions where the hvac system was removed and installed.…
Brad and Brandon came to my home the next day promptly on time. They installed a new Furnace HVAC system so efficiently, then showed me everything I needed to know about the new system. My did went to school with the Estes Family and we have been loyal customers since the 1950’s. Family owned and still loyal employees and customers!
Jered M and Trevor were professional in every way, explaining what they were doing and how to use the new system once installed. They shared pictures of the unit installed and explained how to replace the yearly filter.
Fray, Jared W, Ruben, and Byron were very professional, polite, and prompt. They worked quickly and effectively. The double unit installs went quickly and work great! They showed me how to use the thermostat and explained the paperwork to me. They also cleaned up everything and even vacuumed the floor! I felt very…
The Estes crew installed my AC and Heating units in a professional and timely fashion. A+
Fray, Jason,Reuben, Carlos and Brandyn were excellent Joel Heller and Brandon Bazemore were detailed in everything to make sure installation went smoothly— GREAT JOB!
Hunter was on time and very professional he answered all questions and I will definitely use Estes again
Pretty much the only company that was responsive to provide both water heater and HVAC replacement for my condo. All same day too! Leverne did a great job scheduling everything. Taylor and Paul were able to make quick work of the water heater. Then Brad and Brandon knocked out the indoor and outdoor unit all while…
Tristan was professional and kept me updated on diagnostics and repair status. He went above and beyond to procure the part he needed for the timely repairs to be done. We appreciated his help very much!
Marcus and Brian provided excellent service! I highly recommend Estes!
This company has been my choice for plumbing, heating and AC. I highly recommended them.
Estes provided the best value proposition for an HVAC replacement. Marcus and Bryan are their All-Star installers!
Two heating systems installed. Professional and courteous crew (Sonny, Joel, Damey & Hector) did a great job in very warm conditions. Half day work with great clean up at the end.
Had an excellent experience with Estes! Same-day service for a broken AC system. When our second system was checked, it was also broken. Had a second tech out same-day to give us options. Installers were out the next week to install our new system. Fray and Ruben were on-time and professional! Thank you to the Estes team!
Marcus and Bryan were very professional. They worked diligently all day in extreme heat. They were awesome. Estes knows how to treat customers. My comfort consultant Leverne Jackson came out the same day when I had no ac when temperatures were over 90 degrees. He explained all my options and also recommended some…
Technicians Trevor and Jered M were very professional, courteous and mannerable. They possess excellent customer service and knowledgeable about their jobs. Nice young men.
Brad and Brandon installed a new Carrier 16 Cooling and Furnace System for the second floor of our home today. In addition, they installed quite a bit of new duct work, a new programmable thermostat, and additional new vent covers. They were professional and thorough in all of their work. Keep in mind, we are…
Fray, Ruben,Giovanni, and Tobias arrived right on time and worked for almost 12 hours installing 2 new hvac systems and furnaces in my home. They also replaced the outside parts too. They also installed a whole house dehumidifier in my basement! This included adding new ducts and new vents throughout my…
Tyler, David, Brad and Brandon were absolutely FANTASTIC!!!! The BEST installers we ever had to deal with. If we ever need any work done it will be with Estes. Those guys were friendly, professional and just a joy to have installing a new HVAC system. THANK YOU GUYS WE REALLY DO APPRECIATE ALL YOUR HARD WORK!!!!!
This was the summer our home A/C unity died. Our experience with Estes Services from the time we placed the initial call thru the conclusion of our newly installed A/C system was exceptional. Ashley & Natasha initially fielded our call and promptly directed us to our diagnostic rep, Paul. Based on his findings…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$295 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $205–$942 |
| A/C system maintenance | 207 | $39–$393 |
| Heating system installation | 203 | $1.4k–$2.5k |
| A/C system repair | 121 | $209–$793 |
| Installation | 95 | $1.2k–$2.8k |
| Heating system maintenance | 90 | $37–$251 |
