How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for thermostat repair
Clear ✕All 10 Google reviews tagged “Thermostat repair”
Shane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Estes Service Professional Lee Smith was extremely knowledgeable and very thorough. Helped provide options and able to correct the issue.
Kimarie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★Carlos and Brandyn were great! They made sure I understood everything and knew how to operate it all. They were virtuous and professional. Thank y’all!
Taylor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Marcus & Carson were a great help!!
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★From the beginning (diagnosis and new system quotation) to the end (complete HVAC system replacement) every employee I interacted with was professional, knowledgeable, and courteous. Collin was great. He helped me determine what I needed and what I didn’t during the quoting process. Paul is quite possibly the best…
XenaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Hunter was on time and very professional he answered all questions and I will definitely use Estes again
Westside4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★The Technician recognized the problem in less than one minute. Within 10 mins we were back in business with heat. Excellent job!
Leonard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Professional and knowledgeable. Christian was able to fix the problem quickly and provided me with instruction so that the problem hopefully would not reoccur.
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★My configurations had gotten changed and I called Estes to see if they had an appointment. The guy that came out was real thorough and he took care of my issue in timely fashion. Would definitely use them again.
NomiLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★they say you get what you pay for, that came true for us when we worked with Estes. Had a new AC unit installed by a different company, and let alone the unprofessionalism that the company showed, the system stopped working in just 1 day. then we contacted Estes, which we should have done earlier. It was a…
LeonardLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$292 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $192–$955 |
| A/C system maintenance | 207 | $54–$441 |
| Heating system installation | 203 | $1.4k–$2.8k |
| A/C system repair | 121 | $209–$880 |
| Installation | 95 | $1.1k–$2.8k |
| Heating system maintenance | 90 | $54–$292 |
