How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREEstes Services
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for toilet repair
Clear ✕All 23 Google reviews tagged “Toilet repair” · showing 20
Juan did an amazing job repairing my kitchen sink! He was professional, quick, and made sure everything was working properly before he left. I’m very happy with the service and would definitely recommend him!
Brayden is great!
Did a great job. Highly recommend
Great work and attitude. Very informative.
Best service out there highly recommended!
“Brayden Rush did a great job on the work at my house. He was professional, showed up when he said he would, and made sure everything was done right. The quality of the work turned out great and the whole process was smooth. Definitely recommend him to anyone needing work done.”
Amazing customer service with a smile.
This company is fantastic. Paul Taylor and his associate, Barry, were professional, on time, and did a great job. Highly recommended. I have used them many times and have had nothing but satisfactory experiences.
I spoke with Jennifer Dorsey: she was so helpful And very knowledgeable on your service I would give her a 100 for all the info she gave me
Estes is our heating/AC and plumbing service. We have been with them for 10+ years. They are great to come out as soon as they possibly can. They have professional and caring techs and office staff. I talked with James this morning abt a plumbing issue and he was very polite and friendly. He showed a caring attitude…
I'm following in my dad's footsteps and continuing the relationship with an Estes Service contract...and I'm so glad I did! They are so responsive and thorough. They answer the phone and treat me like a valued customer! They do what they say they're going to do, and all at a very reasonable price. I'll be continuing…
I DEFINITELY WANT TO GIVE DYLAN BOLES A (5) STAR *****RATING FOR HIS WORKMANSHIP, PERSONALITY, KINDNESS AND THOROUGH KNOWLEDGE OF. THE PROCEDURE. HE IS DEFINITELY AN ASSET TO YOUR COMPANY! DG
A great Company. We have been with this Company since the 90's. We bought our 1st air conditioner unit, we had the unit for 17 years, our unit was still working it was the freon being discontinued. We purchased our 2nd unit from Estes. Today 6-21-23. I talked to Natalie, very attentive, understanding and…
On time, friendly and very professional. Very happy with the job.
Your Plumber John was wonderful in assessing and tracking down why our toilets continually clog and overflow. He was thorough and didn't give up for 2 days! Cleared the lines and reset the main toilet with ease!
Amazing company. Best plumbers in Atlanta!! HVAC techs are great. Everyone is always on time and doe’s amazing work!! Definitely recommend
Elliott and his partner were very professional, very prompt, and very quick to complete the project. I am glad I chose Estes. Thank You. I
Normally Estes is our HVAC fixer (and maintainer) but we had a plumbing leak and didn't know the extent of the problem. We got scheduled and our plumber came and took a lot but knew he would need to go into the ceiling to find the leak. We were worried it would be a huge hole but he only did what he needed to solve…
Plumber was at my house for 29 minutes and the bill was $721. ($284 was to replace the tank flap piece - a $19 price at Home Depot.) Customer service and work seemed fine but $1442 an hour for labor will keep me away going forward.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$295 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $205–$942 |
| A/C system maintenance | 207 | $39–$393 |
| Heating system installation | 203 | $1.4k–$2.5k |
| A/C system repair | 121 | $209–$793 |
| Installation | 95 | $1.2k–$2.8k |
| Heating system maintenance | 90 | $37–$251 |
