How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREEstes Services
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for water heater repair
Clear ✕All 18 Google reviews tagged “Water heater repair”
I had an issue with my Hot water heater. Blake was badass. He got the repairs done in time for me and he also cleaned up some insulation that fell from the attic. Definitely recommend Estes and hope you get Blake to fix your issues.
Did a great job. Highly recommend
Matthew Rowland of Estes did a great job with my heating system repair. He also found a small gas leak at my hot water tank and repaired that as well! Great service!
Dylan came out and was very quick and helpful. Diagnosed the issue almost immediately and offered a solution. Quick and professional.
We had a water heater and a complete Carrier HVAC system installed at 3186 Paces Mill Road. The crew arrived approximately on time. Everyone worked diligently and all of the work was completed within the same day. I would compliment the water heater installers but I do not know their names. Juan and Bryan did…
I called Estes Services to perform maintenance on my water heater - which apparently you are supposed to do yearly but no one does. They quoted me a price and sent an email to confirm. Their service person (Kent) called ahead of time to let me know he was on his way, and showed up on time. Once here, Kent let me…
My hot water heater was out of service for almost 2 weeks due to other companies giving me the run around. We called Estes and a repairman was at my house within 2 hours from the first call. The repair fee was affordable and I receive a good estimate. I am a big fan.
Preston was very responsive and on time. He talked me through the whole thing and helped me make an informed decision. Definitely recommend these guys!!
Amazing company. Best plumbers in Atlanta!! HVAC techs are great. Everyone is always on time and doe’s amazing work!! Definitely recommend
We had Preston come to repair a water leak that ended up needing a new water heater. Preston was friendly, professional, knowledgeable and efficient. We are well pleased with the work performed. Thomas inspected our HVAC unit is keeping an eye on a couple of things that may need repair or replacement in the…
Hot Water heater not working. Showed up within 30 minutes of call. Very professional and through. Explained the problem in “people” terms and corrected issue immediately. Very polite. Extremely professional. Felt more like family than a service provider. Loved the feeling of being family. They cared about us and our need for hot water.
Very professional and Relying to my questions
Fonte was a fantastic technician, thoroughly explaining everything and making multiple recommendations for optimal system functioning.
Donta and Hayden did a wonderful job. They worked hard and were very professional. Couldn’t have been any better
It’s never fun calling a plumber but our water heater pilot light wouldn’t stay lit. We checked local plumbers and reviews that were suggested by our manufacturer. Paul came out and he knew within minutes what the problem was. We wouldn’t have been able to get the part ourselves for a week. He quoted us a repair…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$295 |
| Install AC | 229 | $1.6k–$3.2k |
| HVAC system repair | 210 | $205–$959 |
| A/C system maintenance | 207 | $39–$393 |
| Heating system installation | 203 | $1.4k–$2.8k |
| A/C system repair | 121 | $216–$807 |
| Installation | 95 | $1.1k–$2.8k |
| Heating system maintenance | 90 | $39–$251 |
