Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate eTax Services Inc 4.9 out of 5 based on 539 reviews, highlighting efficient remote tax preparation and clear communication. Customers frequently praise the staff for patience, professionalism, and identifying deductions to maximize refunds. However, several low-star reviews criticize the pricing, describing fees for simple returns as excessive compared to other providers. The owner has responded to only one percent of the total reviews.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
539 Google reviews we collected
Phrases our text analysis found in 459 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 459 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is patient, professional, polite, practical, personable, proficient, positive, pleasant, prayerful, and on point.”
“I highly recommend Abid to anyone looking for dependable, trustworthy, and top-quality service.”
“Never again will I do business with this place, I got ripped off!”
“He was professional, knowledgeable, responsive, and incredibly patient throughout the entire process.”
“He took the time to explain things clearly, answered every question thoroughly, and made a complicated situation feel much more manageable.”
“His attention to detail, follow-through, and genuine willingness to help truly stood out.”
“He answered all my questions I prefer him if you’re going to file taxes this year.”
“Offices are super clean, friendly personnel, very, very fair prices.”
“…tax he’s dishonest and he’s don’t care about your tax he cares about cost 💲 also this tax service doesn’t know anything…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired eTax Services Inc for 1 kind of job. Pick one to see what they paid and said.
Abdullah was great in helping me file my taxes, answering any questions and helping me understand the process throughout. Would return again for tax filing.
Shad is the reason I keep going back year after year after year. About 15+ years since first meeting. He is patient, professional, polite, practical, personable, proficient, positive, pleasant, prayerful, and on point. Cannot say enough good things about this gentleman. So grateful for him am I. You would be wise to utilize his services!! Carpe Diem.
Abid and his team were exceptional to work with from start to finish. He was professional, knowledgeable, responsive, and incredibly patient throughout the entire process. He took the time to explain things clearly, answered every question thoroughly, and made a complicated situation feel much more manageable. His…
Great customer service daffy was nice and made it easy to file. He answered all my questions I prefer him if you’re going to file taxes this year.
Happy with the services!! Easy tax filing!! I will definitely would recommend coming here for all your tax services
Khadaffy is super professional and asked me many questions in order to provide the best experience I’ve ever had filing taxes. I’ll be back next year!
| Job | Reviews | Category typical |
|---|---|---|
| Income tax filing | 3 | — |
4.9 ★★★★★ 539 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Abdullah was great in helping me file my taxes, answering any questions and helping me understand the process throughout. Would return again for tax filing.
Shad is awesome!!! The best at what he does! Thanks be to Shad!!!
Shad is the reason I keep going back year after year after year. About 15+ years since first meeting. He is patient, professional, polite, practical, personable, proficient, positive, pleasant, prayerful, and on point. Cannot say enough good things about this gentleman. So grateful for him am I. You would be wise to utilize his services!! Carpe Diem.
Very helpful and kind, got the job done fast
Abid and his team were exceptional to work with from start to finish. He was professional, knowledgeable, responsive, and incredibly patient throughout the entire process. He took the time to explain things clearly, answered every question thoroughly, and made a complicated situation feel much more manageable. His attention to detail, follow-through, and genuine willingness to help truly stood out. It is rare to find someone who combines expertise with such a high level of professionalism and care. I highly recommend Abid to anyone looking for dependable, trustworthy, and top-quality service. he did my personal and LLC taxes.
Great customer service daffy was nice and made it easy to file. He answered all my questions I prefer him if you’re going to file taxes this year.
Happy with the services!! Easy tax filing!! I will definitely would recommend coming here for all your tax services
Khadaffy is super professional and asked me many questions in order to provide the best experience I’ve ever had filing taxes. I’ll be back next year!
Kadhaffy was great to work with. The whole process was smooth, quick, and straight to the point. He made filing my taxes really easy and stress-free. Definitely coming back next year. Highly recommend
I’ve been getting my taxes done here by Shad for years. Year after year he has always been kind, professional, helpful, and he makes things easier to understand. This year he helped me get a great refund as well. I highly recommend him if you are looking for someone reliable to do your taxes ! 👍🏼
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
