Interior designer · Austin, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%95+14.5Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 171 interior designersiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★42 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Etch Design Group five stars based on forty-two reviews, noting that the owner replies to every comment. Clients frequently cite the firm's professionalism, clear communication, and attention to detail during full home remodels, new construction, and amenity center projects. Reviewers highlight the team's ability to provide creative solutions while keeping projects on schedule and within budget, resulting in a collaborative and organized experience from initial concepts through final execution.
Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
Reviews on this page: 42 Google reviews (41 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 19, 2026.
Service: Interior Designer serving Austin, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other interior designers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Etch Design GroupInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Etch Design Group: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Etch Design Group: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Etch Design Group: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Etch Design Group: 95/100 on this factor. Category median: 96.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Etch Design Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
42 Google reviews we collected
5.0of 5
5 stars42100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 41 written reviews
97%praise
Praise6797%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2029%
Would recommend1725%
Quality & results1116%
Speed & response812%
Communication69%
Honesty & trust57%
Price & value23%
What customers talk about
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Even though our project faced delays, the Etch team was incredibly accommodating and patient throughout the process.”
“Would definitely recommend the Etch team to anyone looking for a talented, thoughtful, and budget-conscious design team.”
“Their professionalism, responsiveness, and attention to detail kept the project on track and helped me stay sane when things got overwhelming.”
“They truly listen to their clients and adjust quickly to meet the desired goal.”
“As someone who wasn't well versed in the art world, I really appreciated how they explained everything and executed the vision perfectly.”
“I’ve worked with multiple design firms, and Etched Design Group is by far the most transparent and professional team I’ve been involved with.”
“They are extremely professional and fair, I plan to use them on projects in the future and highly recommend.”
People customers mention
Stephanie4 reviews
Jessica4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Etch Design Group for 8 kinds of job. Pick one to see what they paid and said.
SSrishti1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We worked with the Etch team on the interior design of our model unit and amenity center for our BTR project, and the overall experience was exceptional. Everything was very well planned and thoughtfully executed, from the initial design concepts through to the final execution.
Even though our project faced delays,…
AAndrew4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Etch Design Group has been a fabulous interior design partner to bring the architecture to life at the Travis Club Austin- thanks!
JJohn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The best of the best in the business! Their level of detail and professionalism is unmatched. The entire team know how to cater to my design wants and needs from the jump. Everything they suggested for me was ultra sexy. I have now referred them to all my clients and friends. Keep up the good work ladies!
CCalvinLocal Guide · 76 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I’ve worked with multiple design firms, and Etched Design Group is by far the most transparent and professional team I’ve been involved with. They are incredibly honest and make the entire process easy from start to finish. They truly listen to their clients and adjust quickly to meet the desired goal. As someone…
KKyle5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We engaged Etch to help us with a to-the-studs remodel of a wing of our house, which included the kitchen, laundry and sitting room. As this was our first time taking on a project of this size and scope we wanted to work with an experienced team that could help guide us through the entire design/build process. Zoie,…
KKatie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Working with Etch Design group was hands-down one of the best decisions we made during our new construction project. From the very beginning, they brought creativity, clarity, and calm to the process of designing the construction details and furniture for our home.
They not only delivered a beautiful, cohesive…
We worked with the Etch team on the interior design of our model unit and amenity center for our BTR project, and the overall experience was exceptional. Everything was very well planned and thoughtfully executed, from the initial design concepts through to the final execution.
Even though our project faced delays, the Etch team was incredibly accommodating and patient throughout the process. They worked closely with us to plan and design the entire space while staying almost within our budget—which is a feat in itself when designing a space!
We’re very happy with the outcome and truly appreciate all their hard work and flexibility. Would definitely recommend the Etch team to anyone looking for a talented, thoughtful, and budget-conscious design team. Thank you, Etch!
Response from the owner · 2 months ago
Thank you, Srishti! We loved the collaboration with your team and really appreciate your kind words.
A
Andrew Wagner4 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
The best of the best in the business! Their level of detail and professionalism is unmatched. The entire team know how to cater to my design wants and needs from the jump. Everything they suggested for me was ultra sexy. I have now referred them to all my clients and friends. Keep up the good work ladies!
Response from the owner · 6 months ago
John, Thank you for being the bestest of the best! We love working with you! We truly enjoy every collaboration with you - can't wait for the next one!!
C
Calvin WrightLocal Guide · 76 reviewsiTotal number of Google reviews Calvin has written across all businesses on Google Maps, not just this one.
I’ve worked with multiple design firms, and Etched Design Group is by far the most transparent and professional team I’ve been involved with. They are incredibly honest and make the entire process easy from start to finish. They truly listen to their clients and adjust quickly to meet the desired goal. As someone who wasn't well versed in the art world, I really appreciated how they explained everything and executed the vision perfectly. We get compliments on their work all the time. I would definitely utilize this team again.
The designers I work with was Kaitlin Dailey and Samantha Hammel.
Response from the owner · 7 months ago
Calvin, Thank you so much for posting this! We really appreciate it! You both were so collaborative and we loved working with you! Thank you again for the review - it means a lot!
M
Michelle Markland4 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
We engaged Etch to help us with a to-the-studs remodel of a wing of our house, which included the kitchen, laundry and sitting room. As this was our first time taking on a project of this size and scope we wanted to work with an experienced team that could help guide us through the entire design/build process. Zoie, Cassy and the rest of Etch's team was professional, responsive and incredibly talented. The design they created is beautiful, functional, and fits into the rest of the house seamlessly. They had amazing builder contacts and helped facilitate our selection of an amazing builder to execute on the vision. We’re so grateful we chose Etch and would highly recommend them in a heartbeat. In Etch we trust!
Response from the owner · 7 months ago
Thank you, Kyle. It was an honor to work with you both!!
K
Katie Culhane3 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Working with Etch Design group was hands-down one of the best decisions we made during our new construction project. From the very beginning, they brought creativity, clarity, and calm to the process of designing the construction details and furniture for our home.
They not only delivered a beautiful, cohesive design that truly reflects our style and needs, but they also supported us through an incredibly difficult experience with our builder. Their professionalism, responsiveness, and attention to detail kept the project on track and helped me stay sane when things got overwhelming. I always felt heard, supported, and guided.
If you're looking for a team that will go above and beyond—not just in design, but in service and support—look no further. I can't recommend them highly enough.
Response from the owner · a year ago
Thank you, Katie! We feel honored that you chose Etch and we loved working with you! You've always been collaborative and we're sad to see the project come to a close. If you ever need anything at all, we'll be here for you!
S
Suzanne ShortLocal Guide · 323 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
We've had the pleasure of working with Etch Design Group, and they have been fantastic every step of the way. Their team communicates seamlessly, always providing timely answers and thoughtful solutions. Their attention to detail is impeccable, and their design expertise truly elevates every project. It's refreshing to collaborate with professionals who are both creative and highly organized. Highly recommend!
Response from the owner · a year ago
Thank you, Joey! We appreciate you and your team!! Looking forward to more collaborations in the future!
B
Barbara MarzeanLocal Guide · 17 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
We recently built our custom retirement dream home near Lakeway/Bee Cave, Texas. We hired the Etch Design Group team to furnish and decorate the entire home. They did a WONDERFUL job and we couldn't have been more pleased! Kim was a dream to work with and she made sure we stayed on schedule and on budget. We fully recommend Etch Design Group and we will definitely use them again if the need arises! Thank you Kim and the Etch Design Group team!!!!!
Response from the owner · a year ago
Thank you, Barbara. Not only did we enjoy the design process with you, but you also kept us laughing the whole time. We appreciate you both and hope you enjoy your home for years and years to come!!
