Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
European and Domestic Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

European and Domestic Auto Care

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #181Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 706 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.European and Domestic Auto Care is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.European and Domestic Auto Care is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.European and Domestic Auto Care is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired European and Domestic Auto Care for 8 kinds of job.

European and Domestic Auto Care for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto brake repair”

Donald14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Good customer experience

Reasonable priceGeneral repairs & maintenanceAuto brake repairA/C installation & repair
SuzanneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rick is amazing! A real professional, who took the time to explain every detail and made sure he gave us a full picture of the issues on the car. Because there a number of things were repairing it in stages that works for the car, but is also good on our wallet. Rick is honest competent, and very customer service driven 10/10.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto brake repair
T.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I don’t usually take the time to write reviews, but this one is well deserved. I recently brought my Porsche in for service, and from start to finish the experience was exceptional. Finding a shop you can trust with a high-performance car isn’t easy but these guys absolutely delivered. They were professional,…

Auto brake repairVehicle InspectionBrakes
mac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time customer, readily accepted me leaving my x5 while traveling out of town. The best communications, by far, in over 50 yrs experience's including OEM Dealerships. I requested additional work due to phenomenal 1 day parts procurement & front/rear total brake services. Full 50K service & can pick up during…

Great priceTransmissionAir & cabin filter replacementSteering & suspension repair
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The team did a great job changing my brakes and keeping me informed along the way about progress and expectation of when it would be finished!

Great priceAuto brake repair
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had a fantastic experience at European and Domestic Auto! Eli is knowledgeable, kind, professional, and most importantly, honest! I came for new brakes and the team identified another issue that needed to be fixed. They encouraged me to see if the additional repair was covered under my warranty and told me exactly…

Great priceAuto brake repair
Kristin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They worked on the weekend to complete the job

Reasonable priceAuto brake repairService not listed
ILocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I'm adding my sincere review to the many well-deserved 5-star reviews of this business. I initially took a chance with my first Audi based on the positive reviews, and have continued to bring my second Audi to them based on their wonderful work and customer service. Most recently, they stuck with me as I was trying…

Great priceGeneral repairs & maintenanceAuto brake repairBrakes
MelanieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Preface: I'm the kind of women who needs to understand exactly what is going on with my vehicle because I am not a "car" person and extremely analytical. I demand transparency. When I went in for an inspection as my vehicle would not pass omissions I was not sure what to expect. I did not expect to be treated with…

Auto brake repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance79—
Oil change59—
Auto engine diagnostic33—
Vehicle Inspection24—
Brakes23—
Air & cabin filter replacement23—
Auto maintenance21—
Steering & suspension repair19—

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