Experts Reviews · Company report
European and Domestic Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

European and Domestic Auto Care

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #181Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 706 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.European and Domestic Auto Care is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.European and Domestic Auto Care is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.European and Domestic Auto Care is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired European and Domestic Auto Care for 8 kinds of job.

European and Domestic Auto Care for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Auto engine diagnostic” · showing 20

Samiyah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They explained everything to me clearly and were very friendly. There was an issue with staffing so they couldn’t fix my car on the original estimated date but were very clear in communication. Thanks Charlie!

Reasonable priceAuto engine diagnosticAuto engine tuning
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good work at a fair price with excellent communications. The work was completed on time as committed.

Reasonable priceAuto engine diagnosticBrake service & repairBattery
JaniceLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, communication and best value around! I never have to worry about inflated prices or added expenses. Thanks for everything...will return in the future for any necessary work.

Great priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Robbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The service at Europeon & Domestic was impeccable. I've taken my Mercedes vehicles to RBM & other dealers over the years but I'm only choosing Europeon & Domestic moving forward. I loved the initial service report, which I received via text; which contains full descriptions of any issues and included videos of my…

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake replacement
RealtorLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love the customer service approach, they understand and they do an awesome job diagnosing the issue you are having with your car and their knowledge shows in the repair. My car also feels good driving off their lot after repairs. I will always recommend them. They are very busy but reliable. Have flex ability…

Reasonable priceElectrical repairAir & cabin filter replacementAuto engine diagnostic
Weikle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Been coming here for years. Always great to work with and pragmatic. I had some major work done on my vehicle, Rich and team were collaborative and thorough. While maybe not the absolute cheapest they stand behind their work which is honestly more valuable.

Reasonable priceTransmissionGeneral repairs & maintenanceAuto engine diagnostic
Carla11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had the most amazing experience with this repair shop, and the stellar service started from the very start, during my intake call. Once I arrived, Ahad was very kind, took great care of my car, and I absolutely LOVED all of the step by step text updates about what was happening with my car's service appointment.…

Great priceAuto engine diagnosticAuto maintenanceBattery
Khushi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I never do reviews unless the business is worth it, in which case this place is. They are so sweet and kind. I came in here for a diagnostic and Charlie helped me out so much. He gave me a reasonable price for my Audi! I would definitely come here again!

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
mac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time customer, readily accepted me leaving my x5 while traveling out of town. The best communications, by far, in over 50 yrs experience's including OEM Dealerships. I requested additional work due to phenomenal 1 day parts procurement & front/rear total brake services. Full 50K service & can pick up during…

Great priceTransmissionAir & cabin filter replacementSteering & suspension repair
aLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Charlie and Dewitt are the best. Trust is important and Ive trusted these guys and this establishment for years. Charlie listens and communicates very well. He went above and beyond for me and I appreciate that level of service. Seems rare these days! Thanks guys!

Air & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

It’s my first time bringing my 2018 BMW X3 to European and Domestic Auto Care. My experience with Eli, Charlie (My Advisor) and the team was pleasant, supportive , very knowledgeable and professional. They give Outstanding Customer Service… Kudos! Price was workable. Their diagnostic inspection provided me the…

Auto engine diagnosticAuto maintenance
ChatkinsLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Unfortunately my Porsche Panamera has needed a lot of work lately, it is an old car, but the team at European and Domestic Auto Care keeps her going. I have trusted them when the AC went out and for engine and transmissions mounts as well as getting a whole new cooling system amongst other things. No complaints so…

Reasonable priceElectrical repairAir & cabin filter replacementGeneral repairs & maintenance
Brenda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I moved to Atlanta four years ago and I found this business to do my emissions testing… Everyone was so friendly and willing to help and when the check light engine came on my car, I didn’t want to go to the dealer because I knew they would be too expensive so I went to EUROPEAN and domestic car care… Let me tell…

Reasonable priceAuto engine diagnostic
lasting0119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had the best, reliable, honest service from the folks at European auto, my service advisor (carey) has always gone above to help with questions and concerns. I highly recommend these great folks.

Auto maintenanceBatteryAir conditioning
AnthonyLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I think the customer service is great at European and domestic auto. With this recent repair I did experience some issues With my vehicle after leaving the repair shop. I'm now working to get my vehicle back to the shop for further inspection And diagnosis.

ElectricalAuto engine diagnosticElectrical repair
Ced5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The work was done in a professional and expedite manner. I've been looking all over the Atlanta for this type of service. Would recommend to anyone!

Auto water leak repairBrakesAuto engine diagnostic
JEFFREY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have gone to European & Domestic for years and have always been taken care of. They stand by their work and are friendly and easy to deal with.

Auto maintenanceBatteryCarburetor cleaning
Rik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent shop very nice people, honest and reasonable.

Air & cabin filter replacementAuto battery replacementAuto body & trim repair
Todd13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t thank them enough for the work they did! Cost efficient and got the work done quickly. Eli will take care of you! They truly have the best interest of the customer. I regret not taking my car there sooner.

Auto engine diagnosticGeneral repairs & maintenance
Latresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The gentleman name Maurice was very informative and professional about all my needs. Service was done in a responsible time his communication about updates were great.

Auto engine diagnosticOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

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