Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
European and Domestic Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

European and Domestic Auto Care

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #181Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 706 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.European and Domestic Auto Care is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.European and Domestic Auto Care is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.European and Domestic Auto Care is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired European and Domestic Auto Care for 8 kinds of job.

European and Domestic Auto Care for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Brake service & repair”

Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My 2016 BMW 328i recently needed a new battery after the original lasted an incredible 10 years! I had surgery in September and couldn't drive for three weeks, so when I finally got back behind the wheel, my car struggled to start. The team also discovered my rear brake pads were down to just 2mm, so I had those…

Great priceBrakesBrake service & repairBattery
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good work at a fair price with excellent communications. The work was completed on time as committed.

Reasonable priceAuto engine diagnosticBrake service & repairBattery
JaniceLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, communication and best value around! I never have to worry about inflated prices or added expenses. Thanks for everything...will return in the future for any necessary work.

Great priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Lexi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As a person with approximately zero mechanical knowledge and a long, storied history of leaving dealership service departments wondering whether I just got my car fixed or accidentally financed someone’s boat, finding a mechanic I actually trust feels a little like spotting a unicorn in the wild. But here we are.…

Electrical repairSteering & suspension repairBrake service & repair
mac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

First time customer, readily accepted me leaving my x5 while traveling out of town. The best communications, by far, in over 50 yrs experience's including OEM Dealerships. I requested additional work due to phenomenal 1 day parts procurement & front/rear total brake services. Full 50K service & can pick up during…

Great priceTransmissionAir & cabin filter replacementSteering & suspension repair
LeahLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Really happy! We needed an oil change and a quick once over on our Subaru before the holiday travels and the European & Domestic team delivered! Not only did they fit us into their jam packed pre-Holiday schedule, but their quote for our brake replacement was super reasonable. They worked fast, communicated…

General repairs & maintenanceBrake service & repairOil change
ILocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I'm adding my sincere review to the many well-deserved 5-star reviews of this business. I initially took a chance with my first Audi based on the positive reviews, and have continued to bring my second Audi to them based on their wonderful work and customer service. Most recently, they stuck with me as I was trying…

Great priceGeneral repairs & maintenanceAuto brake repairBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance79—
Oil change59—
Auto engine diagnostic33—
Vehicle Inspection24—
Brakes23—
Air & cabin filter replacement23—
Auto maintenance21—
Steering & suspension repair19—

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