Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
European and Domestic Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty89−1.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

European and Domestic Auto Care

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #181Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 706 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.European and Domestic Auto Care is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.European and Domestic Auto Care is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.European and Domestic Auto Care is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.European and Domestic Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.European and Domestic Auto Care is better than 67% of auto repair shops.B
67

Reviews for your job

Customers hired European and Domestic Auto Care for 8 kinds of job.

European and Domestic Auto Care for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 174
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Engine repair”

Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an outstanding experience. The customer service was genuinely great — attentive, patient, and focused on making sure I understood every step. Their thoroughness in identifying the problem and pinpointing the root causes gave me real confidence in the repair. What stood out most was how they walked me through…

Reasonable priceSteering & suspension repairEngine repair
Rho10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This review is SPECIFICALLY for Charlie. Everyone is great as well, but I just need to give Charlie his flowers because the hard work he puts in highlights everyone else’s work. I’ve been here a few times for my car and have only had positive experiences. However, this last visit was extremely frustrating, not…

Reasonable priceTransmissionEngine repair
Marcus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Charles was great. He included me on all th updates and kept me informed in every step of the process.

Reasonable priceSteering & suspension repairEngine repair
aLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Charlie and Dewitt are the best. Trust is important and Ive trusted these guys and this establishment for years. Charlie listens and communicates very well. He went above and beyond for me and I appreciate that level of service. Seems rare these days! Thanks guys!

Air & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Amy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob and Carlos are lifesavers!!! Had an issue the day before leaving town, and they pulled out all of the stops to get my car repaired in time! Great service overall!! Would absolutely recommend this shop!!

ElectricalEngine repairGeneral repairs & maintenance
lasting0119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had the best, reliable, honest service from the folks at European auto, my service advisor (carey) has always gone above to help with questions and concerns. I highly recommend these great folks.

Auto maintenanceBatteryAir conditioning
Kimberly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Definitely will be taking my BMW again when my next maintenance is due, took my car in on Tuesday for a check engine light and was fixed the next day. The price was reasonable and not over expensive as other places. Great place!

Engine repairVehicle Inspection
Rik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent shop very nice people, honest and reasonable.

Air & cabin filter replacementAuto battery replacementAuto body & trim repair
JameriquaLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I want to start of by saying, what drew me to even consider them to work on my 07 Audi was the fact that it was mostly woman who commented with nothing but positive feedback. As a woman we do complain alot so to hear none! I was impressed! Secondly if your a young car owner and inexperienced I highly recommend them.…

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are amazingly professional, and they make certain that your car is fixed. Did some difficult engine work on our Fiat 500 and we couldn't be more pleased.

Engine repairOil change+ Quality+ Professionalism
MichaelLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have never been more excited to review a business before. My Volvo was purchased without a pre-purchase inspection back in May, and although the car is a solid and reliable car- there were numerous issues that were dangerous to the integrity of the car if not fixed. After driving it as it was for 6 months, the car…

Customer photo from Michael's reviewCustomer photo from Michael's review
Auto engine diagnosticEngine repairExhaust+ Punctuality+ Quality+ Professionalism
SherrylLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Quality+ Professionalism+ Value
Mean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Marc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance79—
Oil change59—
Auto engine diagnostic33—
Vehicle Inspection24—
Brakes23—
Air & cabin filter replacement23—
Auto maintenance21—
Steering & suspension repair19—

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