Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts

Experts Reviews · Company report
European Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%94+13.3Replies to reviews 7%43+3Craft & service penalty70−3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

European Auto Repair

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #607Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 158 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.European Auto Repair is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.European Auto Repair is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.European Auto Repair is better than 70% of auto repair shops.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.European Auto Repair is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.European Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.European Auto Repair is better than 43% of auto repair shops.C
43

Reviews for your job

Customers hired European Auto Repair for 8 kinds of job.

European Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#512 / 696
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Oil change”

Mia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was a very pleasant experience today at European Auto Repair. . JT greeted me in the office and was friendly, attentive to my car concerns and was very effective in communication in response to my many questions. This was my first appointment with service needed and I will return. It truly made my day to know my…

Reasonable priceOil changeService not listed
Farro4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Got my car serviced quick. Nice people great service will be coming back.

Reasonable priceOil change
Bonnie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This place is amazing, trustworthy and they are all so friendly. The communication and explanations given alone are top notch. I have had work done by Chris many times on multiple vehicles and he really knows what he's doing. They keep this place clean and they have a nice waiting area. Highly recommend going here.

Great priceTransmissionElectrical repairSteering & suspension repair
QuinnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been coming here for a couple of years now, and they have always been a place on which I can rely to give me honest advice on repairs. They are cheaper than other places for European car repairs, but the main draw to this repair shop is that they are honest, do their work correctly and on time.

Air & cabin filter replacementElectricalAuto engine diagnostic
AlexanderLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service with excellent customer appreciation.

Air & cabin filter replacementBrake service & repairBrakes
AshleyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! Cory was so kind and explained what all the parts were for that he fixed. He was more than willing to work with my warranty company which was awesome. He had a super quick turn around on getting my car fixed the amount of work that has to be done. I would definitely recommend this auto shop!

Auto engine diagnosticOil changeService not listed+ Punctuality+ Quality+ Professionalism
Yvonne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairAuto engine diagnosticOil change+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change7—
Auto engine diagnostic7—
Brake service & repair4—
Electrical repair2—
Transmission2—
Brakes2—
Battery2—
Air & cabin filter replacement2—

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