Experts Reviews · Company report
European Wax Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%87+55.3Reliability 28%78+22Replies to reviews 8%100+8.2Momentum penalty77−2.3Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

European Wax Center

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 hair removal services · 4.9★ from 597 Google reviews

Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.European Wax Center is better than 87% of hair removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.European Wax Center is better than 78% of hair removal services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.European Wax Center is better than —% of hair removal services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.European Wax Center is better than —% of hair removal services.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.European Wax Center is better than 77% of hair removal services.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.European Wax Center is better than 100% of hair removal services.A
100

Reviews for your job

Customers hired European Wax Center for 8 kinds of job.

European Wax Center for eyebrow waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 31 Google reviews tagged “Eyebrow waxing” · showing 20

Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

I wasn’t super pleased with my most recent experience. I waited 30 minutes past my reservation time. And the waxer who did my eyebrows was obviously behind, so rushed through my appointment. When I say rushed, she literally was ripping the wax off my skin so fast and forceful that the skin under my brows still hurts…

Eyebrow waxing
Tony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ciara is wonderful! Always a delight. So professional.

Eyebrow waxingArm hair removal
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We love Ciara. We used to see her at the Clovis Location and once we noticed she moved locations, well we had to move as well. She is great with my daughter and my daughter wants to go where Ciara is. Thank you as always for the conversation and Laughs. You help make use feel and Look beautiful.

Eyebrow waxing
Kelli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ciara is absolutely the best! She is thorough and so nice and makes everything comfortable!

Leg hair removalBrazilian waxingEyebrow waxing
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Isabella is an excellent wax specialist. She knows what she is doing and is good at it.

Chin waxingEyebrow waxingFacial hair removal
Merelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love European Wax Center! It is always clean, fast, and everyone is so nice! Madison was awesome and so gentle!

Bikini waxingBrazilian waxingEyebrow waxing
Ric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Samantha was awesome she did a great job , and made me feel at ease and was very kind and courteous

Customer photo from Ric's review
Ear hair removalEyebrow waxing
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Corinna in the front is always so welcoming. And Lindsey always does a great job on my brows! And she’s so sweet! This is 100% my favorite spot for getting my eyebrows done!

Eyebrow waxing
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ciara is amazing! She has years of experience waxing and has great bed-side manner. She’s very professional and polite and is very knowledgeable about skin care and matinance! 100% recommend if you can get an appointment with her

Brazilian waxingEyebrow waxing
sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was clean and everyone was so nice and my specialist was curtious and nice and very professional

Eyebrow waxingFoot hair removalService not listed
Alazai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lindsey is the best. She’s quick & efficient, which comes in handy for those brazilians! I love the way she pays attention to detail. I won’t let anyone else touch my eyebrows but her!

Brazilian waxingEyebrow waxing
HollyjeanLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ciera is the best! Your very lucky to have suck a talented professional on your team!!

Customer photo from Hollyjean's review
Brazilian waxingChin waxingEyebrow waxing
rosemaryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My daughter got her brows done by Ciara and she did amazing! She did exactly what my daughter wanted and she said it didn't hurt at ALL! Definitely going back.

Eyebrow waxing
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Costumer Service Lindsey is amazing

Eyebrow waxing
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jasmyn was amazing.

Eyebrow waxing
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ciara is always so positive and professional

Eyebrow waxing
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bella does a great job and makes my face feel so soft. The serum she uses afterwards makes my face feel so soft and it smells wonderful.

Eyebrow waxing
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Madison was my specialist she did my first brow wax with European wax center. She made me feel comfortable and she did amazing with the shape of my brows!!

Eyebrow waxing
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always an incredible serives starting with the front girls to the waxing. Thank you Bella, Bailey and Vanessa. Always getting compliments on my eyebrows.

Brazilian waxingEyebrow waxing
Lilly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wax specialist that did my eyebrows (Isabella) was amazing. She was so nice and did such an amazing job on my eyebrows. And this is such an amazing business

Eyebrow waxing

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