Experts Reviews · Company report
European Wax Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%99+14Replies to reviews 7%6+0.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

European Wax Center

Jacksonville Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 hair removal services · 4.9★ from 898 Google reviews

Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.European Wax Center is better than 88% of hair removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.European Wax Center is better than 83% of hair removal services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.European Wax Center is better than 100% of hair removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.European Wax Center is better than 99% of hair removal services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.European Wax Center is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.European Wax Center is better than 6% of hair removal services.F
6

Reviews for your job

Customers hired European Wax Center for 8 kinds of job.

European Wax Center for eyebrow waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 17 Google reviews tagged “Eyebrow waxing”

Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Renee is a great waxer! Always in a great mood. Runs on time.

Leg hair removalBikini waxingBrazilian waxing
StephLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve been seeing Renee for over a year and I enjoy our time together for my treatments. She does a great job. She always makes sure you’re looking fabulous when you leave. The facility is clean and team is great.

Eyebrow waxingLip hair removal
Alex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

Come here all the time, have a package plan and have never had any issue. Unfortunately today I didn’t have the best experience, came in for eyebrow and upper lip wax, my upper lip was burned twice. Pretty disappointed.

Eyebrow waxingLip hair removal
Glenda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kameisha is a great specialist, she is fast, professional and friendly.

Eyebrow waxing
StephanieLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Katie was a joy to have as a technician. She made me feel comfortable. Go and call the Town Center to set an appointment with her.

Brazilian waxingEyebrow waxing
Stanley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply the best!! Renee is great because she puts you right at ease. Shes gentle but firm and she always...always has a smile on her face. That girl needs a raise....simply put......clone this one!! ;)

Ear hair removalEyebrow waxingMen's waxing
KaylaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Previously, I had gone to Brazil’s. Each time I went to Brazil’s I was in such debilitating pain afterwards (like… I could barely walk pain). Yesterday was my first time getting a brazilian wax in months. It was the best experience I have ever had. Renee was incredibly sweet, and she worked very fast. She spoke to…

Brazilian waxingEyebrow waxing
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Renee was AWESOME!! She made the experience so pleasant and I will recommend her to all friends, family and new people I meet. Keep up the good work. Me and the “gentleman in the room” will see you soon. 💕Pamela

Brazilian waxingEyebrow waxing
stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jazzlyn was great! Very energetic and friendly! She does a great job!

Eyebrow waxing
Katie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was a walk-in with 4 girls. The receptionist and Renee were both amazing! We are thankful for the awesome experience.

Eyebrow waxing
lauryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Renee is a sweetheart she does a amazing job if you want someone who’s good at waxing, please request her

Eyebrow waxing
manda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely loved my first experience there! Huge shout out to Renee for her awesome conversation and listening to what I wanted for my waxing experience!! Really appreciate you and I will be back!!!

Bikini waxingBody waxingBrazilian waxing
Showanna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taylor was great! My eyebrows were perfect and this was her first time doing my brows!

Eyebrow waxingUnderarm hair removal
Faryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to European Wax at the Town Center for little over a year now and they are the best. I have one wax professional that I see and that is Kamesha. She knows her business. She is the best hands down. The center is always clean and everyone there is very polite and knowledgeable. If you are a newbie…

Brazilian waxingEyebrow waxingLip hair removal
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keisha has been my waxer at EWC in the Town Center for months and she does an amazing job on my eyebrows. She is friendly and takes her time making sure my eyebrows look perfect every time I leave the building. 10 out of 10 would recommend!

Eyebrow waxing
Ali6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Renee is the best waxed at EWC! The experience is relaxing and you leave bare! She makes sure that you’re comfortable and never leaves that awkward silence. 11/10 recommend my girl Renee!!

Body waxingBrazilian waxingEyebrow waxing+ Value
IreneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going here since they opened in November of 2021. Kameisha is the best! She’s fast and efficient. She has the best attitude, makes you feel comfortable and I love chatting with her at every appt. The salon doesn’t pressure you into other services and everyone is so welcoming.

Bikini waxingEyebrow waxingUnderarm hair removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Brazilian waxing64$48–$66
Waxing26$63–$76
Bikini waxing22—
Body waxing20—
Eyebrow waxing17—
Underarm hair removal14—
Leg hair removal13—
Men's waxing6—

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