Carpet cleaning service · Tamarac, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty72−2.8Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#184 of 245 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 25%
5.0★★★★★102 Google reviews · 21 photos
99%five-star reviews
4.75★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
37%reviews answered by the owner
$287typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Everclean Steam Services five stars based on 102 reviews, frequently citing punctuality, professional communication, and reasonable pricing for carpet, upholstery, and tile cleaning. Customers often highlight the company's flexibility for short-notice appointments and thorough results on various surfaces. One recurring criticism involves a language barrier during a service visit, where the customer reported difficulty communicating with the technician due to a lack of English proficiency.
Google rating: 5.0 out of 5 from 102 reviews (99% five-star).
Reviews on this page: 102 Google reviews (92 with written comments, 5 with photos).
Owner responses: the business replied to 37% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Everclean Steam ServicesCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Everclean Steam Services: 94/100 on this factor. Category median: 96.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Everclean Steam Services: 89/100 on this factor. Category median: 96.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Everclean Steam Services: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Everclean Steam Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Everclean Steam Services: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
102 Google reviews we collected
5.0of 5
5 stars10199%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 92 written reviews
100%praise
Praise217100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price975%
Reasonable325%
Overpriced00%
Not sure00%
$287+3% vs typical carpet cleaning
Middle half of what 7 customers paid ($188–$555) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5324%
Staff & attitude4320%
Would recommend4119%
Speed & response3516%
Price & value2511%
Honesty & trust115%
Communication105%
What customers talk about
We read 92 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everton made the entire process so easy and stress-free, and he did an AMAZING job!”
“I was in a rush to find someone to clean the carpet in my apartment because the company I rented from required me to have it professionally cleaned.”
“Everclean came highly recommended by other homeowners in my community.”
“I came across this company, and they were incredibly understanding of my situation and were able to send someone out the very next day.”
“My carpet looks better than when I got it, very reasonable prices.”
“Everton and his crew are very thorough, genuine and thoughtful.”
“Excellent customer service, communication and job performance.”
People customers mention
Everton13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Everclean Steam Services for 6 kinds of job. Pick one to see what they paid and said.
CChristine6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I seriously cannot recommend Everclean Steamers enough! After being away from home for four months, I wanted to give my carpets and upholstery a much-needed refresh. Everton made the entire process so easy and stress-free, and he did an AMAZING job! Everything looks and feels so fresh and clean. I couldn’t be…
LLetizzia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Adorei a empresa e o cuidado com o trabalho. Além do ótimo custo beneficio. Nota 10.
Paid $150–200Great priceCarpet steam cleaning
SStevenLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Everclean came highly recommended by other homeowners in my community. I hired them to clean my carpeting, air ducts, dryer vent, tiles and grout. They did an excellent job at a reasonable price! I will definitely use them again. Excellent customer service, communication and job performance.
Paid $500+Reasonable priceCarpet steam cleaning
JJulia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Amazing follow up and customer service, my sofa and rug turned out beautiful - and you won’t beat the price!!
I seriously cannot recommend Everclean Steamers enough! After being away from home for four months, I wanted to give my carpets and upholstery a much-needed refresh. Everton made the entire process so easy and stress-free, and he did an AMAZING job! Everything looks and feels so fresh and clean. I couldn’t be happier with the results. Highly, highly recommend!
I was in a rush to find someone to clean the carpet in my apartment because the company I rented from required me to have it professionally cleaned.
I came across this company, and they were incredibly understanding of my situation and were able to send someone out the very next day.
I really appreciated their flexibility, responsiveness, and willingness to help me on such short notice. I ultimately had to cancel due to some miscommunication with the company I rented from, but that doesn’t take away from the excellent customer service and support this company provided.
they will definitely be my first choice if I am every in need of their services!
L
Letizzia Bafile6 reviewsiTotal number of Google reviews Letizzia has written across all businesses on Google Maps, not just this one.
These guys did a great JOB. Everton and his time were on time, prepared and professional. They cleaned all floors (carpet & tile) in our condo as well as our balconies and made the magic happen. Our floors went through an unforgettable transformation. We would definitely use them again.
S
Steven SalbeLocal Guide · 40 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Everclean came highly recommended by other homeowners in my community. I hired them to clean my carpeting, air ducts, dryer vent, tiles and grout. They did an excellent job at a reasonable price! I will definitely use them again. Excellent customer service, communication and job performance.
Price assessment: Reasonable price
Price: $500+
Services: Carpet steam cleaning
S
shari weidenbaumLocal Guide · 18 reviewsiTotal number of Google reviews shari has written across all businesses on Google Maps, not just this one.
I have used them for years. Always on time and most importantly extremely effient and my carpets look great. Everton and Carlos really get the job done.fast service. Love them. Thank you so much
Price assessment: Great price
Services: Carpet steam cleaning
Response from the owner · 6 months ago
Thank you !
V
Vinícius Bratti5 reviewsiTotal number of Google reviews Vinícius has written across all businesses on Google Maps, not just this one.
Everton and his team at Everclean Steam Services were great. We could not have asked for a better experience. Timely pickup of our 2 rugs for dry cleaning and a very fast turnaround. Less than a week. Pricing was very competitive and the work was superb. We highly recommend Everclean.
Price assessment: Great price
Services: Area rug cleaning
K
KC Charette1 reviewiTotal number of Google reviews KC has written across all businesses on Google Maps, not just this one.
Best carpet/sofa cleaning compnay that we have ever used! Made our carpets & couch look brand new!! Plus, the compnay is so lovely to interact with & are professional and on time!
