Wood floor refinishing service · Seattle, WA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 34 floor refinishing servicesiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★77 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Evergreen Hardwood Flooring five stars based on seventy-seven reviews, highlighting consistent punctuality, thorough cleanup, and effective communication during refinishing and installation projects. Customers frequently note that the team respects the home, manages dust well, and completes work within estimated timelines and budgets. The available excerpts contain no recurring criticisms or negative feedback regarding the service quality or professionalism.
Google rating: 5.0 out of 5 from 77 reviews (99% five-star).
Reviews on this page: 77 Google reviews (73 with written comments, 13 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: September 19, 2026.
Service: Floor Refinishing Service serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other floor refinishing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Evergreen Hardwood FlooringFloor Refinishing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Evergreen Hardwood Flooring: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Evergreen Hardwood Flooring: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Evergreen Hardwood Flooring: 98/100 on this factor. Category median: 96.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Evergreen Hardwood Flooring: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Evergreen Hardwood Flooring: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
77 Google reviews we collected
5.0of 5
5 stars7699%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
97%praise
Praise18297%
Complaints63%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4323%
Speed & response3418%
Would recommend3217%
Staff & attitude3116%
Price & value2111%
Communication179%
Honesty & trust105%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Deciding on a reputable company that not only provides quality work at a fair price but is also trustworthy, timely and a pleasure to work with is inc…”
“The texture, repair of damaged wood, color, and finish are amazing.”
“…only provides quality work at a fair price but is also trustworthy, timely and a pleasure to work with is incredibly stressful.…”
“We would highly recommend Evergreen Hardwood Flooring to friends and family.”
“We've hired Evergreen for a few projects and can't recommend them enough!”
“They're very attentive to details, are punctual, keep you in the loop, and respect your home as they work.”
“ding on a reputable company that not only provides quality work at a fair price but is also trustworthy, timely and a pleasure to work with is incredi…”
“Tyler communicated with us while away so no issues.”
“…pany that not only provides quality work at a fair price but is also trustworthy, timely and a pleasure to work with is incredibly stressful.…”
People customers mention
Tyler30 reviews
Brit3 reviews
Brett3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
simon8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We initiated the process 3 years ago. This year we finally had a window where we could be out for 10 days and the floor could be worked on. It turned out exactly as we wanted. We got home and the floor was perfect. No old stains, consistent color and sheen, no smell and everything was really clean. Tyler…
AlexanderLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Tyler and Brett refinished the worn oak floors in our new-to-us home. The floors look great and I appreciate that every speck of sanding dust was vacuumed. They're very attentive to details, are punctual, keep you in the loop, and respect your home as they work. It's clear to me that Tyler and Brett love what they do.
Betty5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
TYLER AND BRITT ARE AN AMAZING TEAM. THEY ARE ALWAYS ON TIME, ORGANIZED AND READY TO WORK. THEIR SCEDULE FOR REPLACING AND REFINISHING OUR FLOORS WAS RIGHT ON TARGET. WORK WAS PERFORMED EXACTLY AS PRESENTED IN THE ORIGINAL ESTIMATE. I SHOULD ALSO MENTION THAT EVERY DAY WHEN THEY LEFT OUR HOME, IT WAS LEFT CLEAN…
Megan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Tyler did an amazing job on our floors! The best part about it was we didn't find one spec of dust from the job anywhere! I really appreciate the level of detail that he and his team provided! Thanks, Tyler!
+ Responsiveness+ Punctuality+ Quality
Adam7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Tyler and Brit are true professionals, personable, competitive in the market, and great work. Strongly recommend.
Chris14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Tyler and his crew did an absolutely fantastic job expanding and restoring our hardwoods. They look excellent. They were very organized and good at communicating and coordinating the process, and professional and friendly throughout. Highly recommend them!
We initiated the process 3 years ago. This year we finally had a window where we could be out for 10 days and the floor could be worked on. It turned out exactly as we wanted. We got home and the floor was perfect. No old stains, consistent color and sheen, no smell and everything was really clean. Tyler communicated with us while away so no issues.
Great Job all around.
Lorraine Colby4 reviewsiTotal number of Google reviews Lorraine has written across all businesses on Google Maps, not just this one.
My husband and I waited a very long time to finally make the switch from carpeted flooring to hardwood flooring. Our carpets survived 3 kids, 2 dogs and 27 years of general wear and tear. Deciding on a reputable company that not only provides quality work at a fair price but is also trustworthy, timely and a pleasure to work with is incredibly stressful. You want to make sure you get it right. No need to look any further....Tyler and his team at Evergreen Hardwood are the best. I did lots of research (more than I should) and am so glad we chose Evergreen.
We first chose Tyler to install hardwood throughout our entire downstairs level (including 2 staircases). After seeing the beautiful outcome and enjoying our interaction with Tyler, we decided to have him install hardwood throughout our entire second level. On the lower level of our home, he perfectly blended our existing hardwood with the newly installed hardwood. The transition is seamless....it looks like they were installed at the same time! During the 2nd phase of our project, we had all the carpeting in the bedrooms removed and hardwood installed throughout. I never imagined the difference! The upstairs rooms are beautiful. And so easy to maintain. I do not miss carpeted bedrooms at all! I could not be happier with the results.
When we decided on Evergreen, we were swayed by the fact that hardwood flooring is all these guys do. No tile, no carpet. These guys are strictly hardwood floor professionals. When it comes time for the work to be done, Tyler and Brit are the ones who do the actual work....no hired workers who lack experience, no subcontractors you never met.
Given the large scope of our projects, feeling confident that we were handing over the keys to our home to someone we trusted was hugely important to us. I cannot recommend them enough. You will not be disappointed. These guys are fantastic.
Alexander LamLocal Guide · 8 reviewsiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Tyler and Brett refinished the worn oak floors in our new-to-us home. The floors look great and I appreciate that every speck of sanding dust was vacuumed. They're very attentive to details, are punctual, keep you in the loop, and respect your home as they work. It's clear to me that Tyler and Brett love what they do.
Betty Foose5 reviewsiTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
TYLER AND BRITT ARE AN AMAZING TEAM. THEY ARE ALWAYS ON TIME, ORGANIZED AND READY TO WORK. THEIR SCEDULE FOR REPLACING AND REFINISHING OUR FLOORS WAS RIGHT ON TARGET. WORK WAS PERFORMED EXACTLY AS PRESENTED IN THE ORIGINAL ESTIMATE. I SHOULD ALSO MENTION THAT EVERY DAY WHEN THEY LEFT OUR HOME, IT WAS LEFT CLEAN AND NEAT. THE FLOORS ARE BEAUTIFUL!! WE HIGHLY RECOMMEND EVERGREEN HARDWOOD FLOORING. EXPERIENCED, PROFESSIONAL AND CONSCIENTIOUS.
Megan Rabin6 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Tyler did an amazing job on our floors! The best part about it was we didn't find one spec of dust from the job anywhere! I really appreciate the level of detail that he and his team provided! Thanks, Tyler!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Adam Shires7 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Tyler and his crew did an absolutely fantastic job expanding and restoring our hardwoods. They look excellent. They were very organized and good at communicating and coordinating the process, and professional and friendly throughout. Highly recommend them!
Scott MerrittLocal Guide · 11 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
They did a great job on our wood floor refinishing project. 22 years of kids and dogs had done a number. A few areas were damaged by water that had sat, pet stains and a daughters high heel. All came out beautifully and the hole repair was undetectable. They treated our house gently during the process. Highly recommend them.
