Real estate agency · Vancouver, WA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 56 real estate developersiPosition by Experts Score among all companies we track in this category. · better than 35%
4.9★★★★★907 Google reviews · 24 photos
97%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Evergreen Real Estate Partners 4.9 out of 5 based on 907 reviews, with the owner responding to 93 percent of comments. Customers frequently praise agents for their market knowledge, responsiveness, and ability to guide first-time buyers or sellers through complex transactions smoothly. Recurring themes highlight clear communication and patience during negotiations. However, some low-star reviews criticize the agency for aggressive cold-calling practices, perceived pressure to close deals quickly, and concerns regarding listing commission costs relative to service quality.
Google rating: 4.9 out of 5 from 907 reviews (97% five-star).
Reviews on this page: 907 Google reviews (828 with written comments, 34 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 20, 2026.
Service: Real Estate Developer serving Vancouver, Washington.
Data from Google, last updated October 29, 2026.
Score profile vs other real estate developers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyReal Estate Developers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Evergreen Real Estate Partners: 94/100 on this factor. Category median: 99.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Evergreen Real Estate Partners: 93/100 on this factor. Category median: 98.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Evergreen Real Estate Partners: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Evergreen Real Estate Partners: 95/100 on this factor. Category median: 99.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Evergreen Real Estate Partners: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Evergreen Real Estate Partners: 100/100 on this factor. Category median: 47.A
100
Bar = this company · dark tick = category median.
Star ratings
907 Google reviews we collected
4.9of 5
5 stars88497%
4 stars121%
3 stars20%
2 stars20%
1 star71%
Praise vs complaints
Phrases our text analysis found in 828 written reviews
98%praise
Praise1,20998%
Complaints202%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude36630%
Would recommend27622%
Speed & response17314%
Communication15813%
Quality & results12410%
Honesty & trust907%
Price & value423%
What customers talk about
We read 828 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She's very professional with a personal touch that goes a long ways.”
“So embarrassing and unprofessional on their part.”
“If you are looking for a realtor who is an excellent listener, strategic, and grounded, look no further.”
“Your experience may be different but as a home buyer I would stay away”
“There was an offer in my house almost immediately after it was put on the market.”
“No thank you for your business…a no show at signing.”
“She really listened to what we were wanting and was able to help us find our dream first home!”
“My hats off to her and her team for doing such a great job!”
“Worst real estate experience we have ever had.”
“He took the time to clarify and offer guidance through the process enhancing our trust.”
“They utilized the latest tools available to make reasonable decisions.”
People customers mention
Smith40 reviews
Keith30 reviews
Madison30 reviews
Jacqueline29 reviews
Kinney26 reviews
Patterson23 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRicardoLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Barry Smith was amazing, helped us out through the whole thing. We were doing this for the first time and always had our best interest in mind. Greatly appreciated and made this process run smooth even with the little hiccups along the way
CCindy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Natalie and her crew were amazing. There was an offer in my house almost immediately after it was put on the market. Natalie has just been such a joy to work with. She's very professional with a personal touch that goes a long ways. Thank you everybody for all that you did.
NNathan12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Lindsey Carpenter at Evergreen was our realtor for purchasing our home and most recently, selling it. There was a reason we came back, she is amazing. She was able to expertly navigate this recent home sale and get us across the finish line! If you are looking for a realtor who is an excellent listener, strategic, and grounded, look no further.
PPhilipLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great overall experience! I personally felt that Keith was knowledgeable in the current market in Vancouver but also had insight and put me in contact with personnel to help with things that I wasn't thinking about. Highly recommend you check Keith and his team out!
AAshley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Madison is the best! She is very responsive, organized and knowledgeable. She really listened to what we were wanting and was able to help us find our dream first home! She made the process so smooth and easy. We were informed every step of the way. I would recommend her to anyone!
AAnnLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This was quite a learning experience and I have great respect for our Agent, Lindsey, and how she handled everything. Ours was a sale that involved an estate, with five siblings. We encountered many twists and turns and Lindsey was always very professional, stayed neutral, provided the most up-to-date information…
Barry Smith was amazing, helped us out through the whole thing. We were doing this for the first time and always had our best interest in mind. Greatly appreciated and made this process run smooth even with the little hiccups along the way
Property types: Houses
Response from the owner · a week ago
Hi Ricardo! Thank you for the kind words. We're so glad Barry kept your best interests in mind and helped make the process smoother, even through the little hiccups. Thank you for trusting our team!
C
Cindy Mainz4 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Natalie and her crew were amazing. There was an offer in my house almost immediately after it was put on the market. Natalie has just been such a joy to work with. She's very professional with a personal touch that goes a long ways. Thank you everybody for all that you did.
Response from the owner · a week ago
Hi Cindy! We're so glad Natalie and the team helped get your home off to such a quick start. It's wonderful to hear that her personal touch made a difference. Thank you for trusting us with your sale!
N
Nathan Plyler12 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Lindsey Carpenter at Evergreen was our realtor for purchasing our home and most recently, selling it. There was a reason we came back, she is amazing. She was able to expertly navigate this recent home sale and get us across the finish line! If you are looking for a realtor who is an excellent listener, strategic, and grounded, look no further.
Property types: Houses
Response from the owner · a week ago
Hi Nathan! Thank you for trusting Lindsey with both buying and selling your home. We're so glad her guidance helped get your sale across the finish line. We really appreciate your recommendation!
P
Philip FranciscoLocal Guide · 14 reviewsiTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Great overall experience! I personally felt that Keith was knowledgeable in the current market in Vancouver but also had insight and put me in contact with personnel to help with things that I wasn't thinking about. Highly recommend you check Keith and his team out!
Property types: Houses
Response from the owner · 2 weeks ago
Hi Philip, We’re so glad you had such a great experience with Keith! Having the right people in your corner makes a big difference. We really appreciate the recommendation!
B
Blesson George8 reviewsiTotal number of Google reviews Blesson has written across all businesses on Google Maps, not just this one.
Madison is the best! She is very responsive, organized and knowledgeable. She really listened to what we were wanting and was able to help us find our dream first home! She made the process so smooth and easy. We were informed every step of the way. I would recommend her to anyone!
Property types: Houses
Response from the owner · 2 weeks ago
Thank you so much, Ashley! We're thrilled Madison helped you find your dream first home and that the process felt smooth and easy with updates every step of the way. Congratulations, and enjoy the new place!
A
Ann Marie AlveyLocal Guide · 7 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
This was quite a learning experience and I have great respect for our Agent, Lindsey, and how she handled everything. Ours was a sale that involved an estate, with five siblings. We encountered many twists and turns and Lindsey was always very professional, stayed neutral, provided the most up-to-date information and guided us through all the difficulties we encountered, all while maintaining a positive attitude. It was not an easy task and she truly earned her commission. My hats off to her and her team for doing such a great job!
Response from the owner · 2 weeks ago
Hi Ann Marie! Thank you for sharing this. We're so glad Lindsey could guide your family through the twists and turns with care and a positive attitude. We appreciate your kind words and your trust in Lindsey and our team!
M
Mehki Stephens3 reviewsiTotal number of Google reviews Mehki has written across all businesses on Google Maps, not just this one.
Great team. Very accommodating and well versed. They utilized the latest tools available to make reasonable decisions. Houston has a deep background because he was raised in the family business. In a volatile market, you need an realtor like Houston.
Response from the owner · a month ago
We really appreciate the kind words T! We’re glad our team help and you felt confident in the decisions along the way. Thanks for trusting us!
R
Renea Willmon3 reviewsiTotal number of Google reviews Renea has written across all businesses on Google Maps, not just this one.
