Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Reviewers note the station's convenient location near Costco and other retail stores, which allows for easy access to amenities while charging. Most users report fast charging speeds and minimal wait times, with successful connections for various vehicle types and payment methods. However, some customers criticize the high pricing, lack of shade or lighting, and long card authorization holds, while others suggest the designated accessible parking spot reduces available charging spaces.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Bar = this company · dark tick = category median.
35 Google reviews we collected
Phrases our text analysis found in 15 written reviews
How often each topic comes up in the written reviews
We read 15 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We plugged in the adapter, everything clicked immediately, connected without any problems, and the Tesla started charging right away.”
“Excellent experience at this EVO Charger Station in Bakersfield.”
“The others charging were friendly but I don't know if that's a typical experience for the area.”
“We are traveling with a Tesla and honestly this was one of the smoothest and easiest charging stops during our trip so far.”
“Definitely deserves 5 stars from our experience.”
praise complaint · found by our text analysis, Google review wording unchanged.
Charging speed was slower than expected at ~66kW from 39% to 59% battery. No wait at 1:40pm was nice though.
Need more lights for nite time charging, like solar or something. 👍 but overall good location and next to Costco.
Easy to spot from the street. Next to Costco gasoline. Evgo is my favorite brand out of all the ones I have tried so far.
No shade, prices are way too high, put a $55 hold on my card that took all 3 business days to come off for a $14 charge, no receipt... It's not great, but in a pinch it's not busy and it does charge fast. I wouldn't make this a first choice, but it's okay if you really need it (which I did). The others charging were…
My Equinox EV had just updated its software before my road trip. I was surprised that the range indicator read 341 mi. I drove to Fresno and decided to top up there because Lindsay has limited charge stations. The EVgo on Shaw took only 20 min to get to 80 0/0 and no waiting!
Chargers work great. Close to Costco, Chipotle, and other places to shop or eat.
4.6 ★★★★★ 35 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Charging speed was slower than expected at ~66kW from 39% to 59% battery. No wait at 1:40pm was nice though.
Thanks so much for sharing your experience with us.
Excellent Experience! Close Costco, WinCo etc.
5⭐ and fully charged — thanks for rolling with EVgo!
Worked great! Next to Costco gas.
Thanks for choosing EVgo — your support means a lot!
Need more lights for nite time charging, like solar or something. 👍 but overall good location and next to Costco.
Charge on!
Easy to spot from the street. Next to Costco gasoline. Evgo is my favorite brand out of all the ones I have tried so far.
Thanks so much for sharing your experience with us.
No shade, prices are way too high, put a $55 hold on my card that took all 3 business days to come off for a $14 charge, no receipt... It's not great, but in a pinch it's not busy and it does charge fast. I wouldn't make this a first choice, but it's okay if you really need it (which I did). The others charging were friendly but I don't know if that's a typical experience for the area.
Hello Ashley, Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you found our charging stations fast and convenient when you needed them. However, we're sorry to learn about the issues you encountered with the pricing, card hold, and receipt. Your experience is important to us, and we are continuously working to improve our services. We understand how frustrating it can be to have a hold on your card, and we are looking into ways to make this process smoother for our customers. Additionally, we are exploring options to provide receipts more efficiently. Your feedback about the friendly atmosphere is also valuable, and we're pleased to hear that you had a positive interaction with other EV users. Thank you again for your input, and we hope to provide you with a better experience in the future. Best regards, The EVgo Team
Excellent experience at this EVO Charger Station in Bakersfield. We are traveling with a Tesla and honestly this was one of the smoothest and easiest charging stops during our trip so far. Definitely deserves 5 stars from our experience. When we arrived, only one other car was charging, and there was plenty of open space available. The station area felt calm, organized, and not overcrowded at all. There are multiple charging stations here — around 4 main stations with two charging spots each — so it seems like even during busier hours there should still be decent availability. The charging process itself worked perfectly. We plugged in the adapter, everything clicked immediately, connected without any problems, and the Tesla started charging right away. No issues with payment, connection, cables, or errors. Everything worked exactly the way it should. Charging speed was also very impressive. We were getting around 102 kW, which for Tesla drivers is approximately up to 450 miles per hour charging speed. For us, it took roughly only about 30 minutes to get the charge we needed to comfortably continue our trip. That’s honestly very convenient for road travel because you can quickly recharge, relax a little, grab food, and continue driving without wasting too much time. Another huge advantage of this location is everything nearby. Right next to the chargers there is a Chase ATM and banking location, which is useful if someone needs quick banking services or cash during the trip. There is also a Costco gas station, a Chipotle, and the large Costco warehouse itself all within the same area. So while the car is charging, you can easily eat, shop, grab supplies, or simply take a short break from driving. The entire stop felt comfortable, practical, and stress free. We also took photos and wanted to leave a detailed review because when traveling long distances with an EV, it really helps to know which charging stations are reliable and convenient. Overall, this EVO Charger Station left a very positive impression on us. Fast charging, easy access, plenty of stations, nearby food and services, and everything functioning correctly. If you are driving through Bakersfield with a Tesla or another EV, this is definitely a good charging stop to consider.
Thanks for taking the time to rate us!
Bryant B connector will successfully attach
Thanks for choosing EVgo — your support means a lot!
My Equinox EV had just updated its software before my road trip. I was surprised that the range indicator read 341 mi. I drove to Fresno and decided to top up there because Lindsay has limited charge stations. The EVgo on Shaw took only 20 min to get to 80 0/0 and no waiting!
Thanks for choosing EVgo — your support means a lot!
Chargers work great. Close to Costco, Chipotle, and other places to shop or eat.
Logan Chadde, thank you for your feedback and 5 star review. We're thrilled you chose to charge with us at our EVgo charging station. Can't wait to see you again soon! ⚡
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
