Electrical installation service · Fresno, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 8 EV charger installersiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★143 Google reviews · 23 photos
97%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
$285typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the company for punctuality, quick response times, and professional communication during scheduling and repairs. Reviews highlight efficient service for tasks like panel upgrades, ceiling fan installations, and troubleshooting, noting that technicians explain work clearly and provide reasonable pricing. One recurring criticism involves customers agreeing to recommended repairs without requesting a formal quote or hourly rate beforehand, which led to dissatisfaction with the final cost.
Google rating: 5.0 out of 5 from 143 reviews (97% five-star).
Reviews on this page: 143 Google reviews (133 with written comments, 16 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: October 28, 2026.
Service: EV Charger Installer serving Fresno, California.
Data from Google, last updated November 3, 2026.
Score profile vs other EV charger installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyEV Charger Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Martin Electrical & Lighting Inc: 94/100 on this factor. Category median: 71.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Martin Electrical & Lighting Inc: 98/100 on this factor. Category median: 78.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Martin Electrical & Lighting Inc: 100/100 on this factor. Category median: 89.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Martin Electrical & Lighting Inc: 100/100 on this factor. Category median: 94.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Martin Electrical & Lighting Inc: 88/100 on this factor. Category median: 25.A
88
Bar = this company · dark tick = category median.
Star ratings
143 Google reviews we collected
5.0of 5
5 stars13897%
4 stars43%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 133 written reviews
100%praise
Praise309100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1534%
Reasonable2864%
Overpriced00%
Not sure12%
$2850% vs typical EV charger installers
Middle half of what 35 customers paid ($93–$1.0k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7925%
Speed & response6521%
Would recommend5618%
Quality & results4715%
Price & value3511%
Communication196%
Honesty & trust93%
What customers talk about
We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ivan was fast, friendly and did the job in 30 minutes.”
“Charged a reasonable price, the electricians were friendly and efficient, and got the job done quickly.”
“I highly recommend this company to all my family and friends.”
“In and out in 30 minutes and fixed the problem too.”
“Great price, experienced technition with get er done attitude on top of my highly recommend list of electricians”
“Ivan did a great job explaining everything ha was doing and why.”
“Happy with all the work done, very reliable, best of all, good communication 10/10.”
People customers mention
Jonathan8 reviews
Ivan3 reviews
James3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Martin Electrical & Lighting Inc
From 24 detailed written reviews; every point below is quoted in at least one review.
CCristobal3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Ivan came to cap off an outlet and everything went smoothly, very ubderstanding and helpful. 5/5 stars.
Paid $1–500Reasonable price
JJoseph13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Perfect job! Robin arrived right on time. He was very courteous and clean. We are very happy with our new ceiling fan. Highly recommended!
Paid $1–500Reasonable priceService not listed
JJohn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Ivan did a great job explaining everything ha was doing and why. Very courteous .
Paid $1–500Reasonable priceService not listed
TTami10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Upgraded the garage lighting and outlets and installed a ceiling fan. Very impressed with the quality of work that was done and the professionalism of the crew. Robin and Ivan did a great job. Will definitely call them again for additional work when needed.
Paid $1,000–1,500Reasonable priceService not listed
CCari6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great service and very affordable. Called on a Tuesday and someone came out the next morning. Service man was so professional. Will be using Martin Electrical again in the future.
Paid $1–500Reasonable price
BBillLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Charged a reasonable price, the electricians were friendly and efficient, and got the job done quickly. The estimator gave me several different options with different price ranges, which I also appreciated.
Paid $500–1,000Reasonable priceElectric car charger installation
In and out in 30 minutes and fixed the problem too. I’ve been without power half side of my kitchen for 3 years. My Friend had the same problem and she found them. She told me on Sunday, I called Monday and they came on Wednesday. Ivan was fast, friendly and did the job in 30 minutes. Saving this # for future. Thank you so much!
Response from the owner · 4 days ago
Thanks for the awesome review! We're thrilled Ivan could fix your kitchen power so quickly. We appreciate you choosing our team, and look forward to servicing you in the future.
C
Cristobal Chavez3 reviewsiTotal number of Google reviews Cristobal has written across all businesses on Google Maps, not just this one.
Upgraded the garage lighting and outlets and installed a ceiling fan. Very impressed with the quality of work that was done and the professionalism of the crew. Robin and Ivan did a great job. Will definitely call them again for additional work when needed.
Price assessment: Reasonable price
Price: $1,000–1,500
Services: Service not listed
Response from the owner · a week ago
Thanks so much for the awesome review! Robin and Ivan will be thrilled to hear this. Looking forward to helping you again!
C
Cari Lake6 reviewsiTotal number of Google reviews Cari has written across all businesses on Google Maps, not just this one.
Great service and very affordable. Called on a Tuesday and someone came out the next morning. Service man was so professional. Will be using Martin Electrical again in the future.
Price assessment: Reasonable price
Price: $1–500
Response from the owner · 3 weeks ago
Thank you so much for the fantastic review! Our team is absolutely delighted to hear that you had a wonderful experience with our quick and professional service. We look forward to your business again in the future!
B
Bill KerneyLocal Guide · 72 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Charged a reasonable price, the electricians were friendly and efficient, and got the job done quickly. The estimator gave me several different options with different price ranges, which I also appreciated.
Price assessment: Reasonable price
Price: $500–1,000
Services: Electric car charger installation
Response from the owner · a month ago
Thank you so much for your wonderful words! Our team is absolutely delighted to know you enjoyed the friendly service and the variety of options we offer.
Z
Zdsee2 reviewsiTotal number of Google reviews Zdsee has written across all businesses on Google Maps, not just this one.
The electrician was super friendly, super fast and did an excellent job. Very happy. I will be using this company again.
Price assessment: Reasonable price
Price: $1–500
Services: Service not listed
Response from the owner · a month ago
We're thrilled to hear about your positive experience! Our team is always here to help you out quickly and with a smile. Can't wait to assist you again in the future!
