iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 114 therapistsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★36 Google reviews
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Evolution Counseling Associates maintains a perfect 5.0 Google rating from 36 reviews, with the owner responding to all feedback. Clients frequently describe the practice as having a comfortable, non-judgmental atmosphere where staff are attentive, empathetic, and accessible for virtual or in-person sessions. Reviewers note that therapists help individuals navigate personal growth and mental health challenges through practical, solution-focused support. The office is also praised for its professionalism, kindness, and ease of scheduling appointments, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
Reviews on this page: 36 Google reviews (25 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 11, 2026.
Service: Therapist serving Charlotte, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyTherapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Evolution Counseling Associates PLLC: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Evolution Counseling Associates PLLC: 95/100 on this factor. Category median: 88.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Evolution Counseling Associates PLLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
5.0of 5
5 stars36100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise30100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1033%
Would recommend1033%
Communication310%
Honesty & trust310%
Quality & results27%
Speed & response27%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They take the time to get to know their clients and treat with the utmost respect, kindness and compassion.”
“I’m truly grateful for the work we’ve done together and highly recommend Jason and Evolution Counseling to anyone looking for a team who combines real…”
“Their house/office makes you feel instantly comfortable and their communication is better than any I've ever experienced.”
“Working with Jason has been genuinely transformative for me.”
“I've had a great experience at Evolution Counseling.”
“Referrals are handled in a timely manner!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDiego4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My therapist has helped me now for over 3 years! I love evolution and 100% Recommend them!
AAshley6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Working with Jason has been genuinely transformative for me. He’s incredibly down‑to‑earth and creates a space where I feel completely comfortable opening up. He listens without judgment, and his ability to stay solution‑focused while still being deeply empathetic has made a huge difference in my progress. Every…
RRyan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Amy is such a reliable resource for emotional support and discovery. She has been instrumental in helping me realize the opportunities (positive or negative) life has for us in our journey toward personal healing and growth.
TTejal1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
As a PCP, I have referred countless patients of all ages to Evolution. They take the time to get to know their clients and treat with the utmost respect, kindness and compassion. All of my patients have had nothing but positive things to say about their experiences with the therapists here. Would highly recommend to anyone looking for therapy!
EEmilyLocal Guide · 119 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I have LOVED my time with Sabrina. It feels like a gift to be able to untangle some of life’s trickier moments with her. 💛
MMadison8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Wonderful staff!! Everyone truly cares about your well-being and takes the time needed to listen. Highly recommend!
My therapist has helped me now for over 3 years! I love evolution and 100% Recommend them!
Response from the owner · a week ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates! We take pride in giving outstanding service and we're honored to receive your positive feedback.
A
Ashley Rivera6 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Working with Jason has been genuinely transformative for me. He’s incredibly down‑to‑earth and creates a space where I feel completely comfortable opening up. He listens without judgment, and his ability to stay solution‑focused while still being deeply empathetic has made a huge difference in my progress. Every session leaves me feeling understood, supported, and equipped with practical steps forward. I’m truly grateful for the work we’ve done together and highly recommend Jason and Evolution Counseling to anyone looking for a team who combines real understanding with meaningful, actionable guidance.
Response from the owner · 2 months ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates and Jason! We take pride in giving outstanding service to every patient and we're honored to receive your positive feedback.
R
Ryan Sharp5 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Amy is such a reliable resource for emotional support and discovery. She has been instrumental in helping me realize the opportunities (positive or negative) life has for us in our journey toward personal healing and growth.
Response from the owner · 2 months ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates and Amy! We take pride in giving outstanding service to every patient and we're honored to receive your positive feedback.
V
Vivian Pantelakos6 reviewsiTotal number of Google reviews Vivian has written across all businesses on Google Maps, not just this one.
Great resource and great staff. So helpful in times of need!
Response from the owner · 7 months ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates. We take pride in giving outstanding service to every patient and we're honored to receive your positive feedback.
T
Tejal Patel1 reviewiTotal number of Google reviews Tejal has written across all businesses on Google Maps, not just this one.
As a PCP, I have referred countless patients of all ages to Evolution. They take the time to get to know their clients and treat with the utmost respect, kindness and compassion. All of my patients have had nothing but positive things to say about their experiences with the therapists here. Would highly recommend to anyone looking for therapy!
Response from the owner · 2 years ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates. We take pride in giving outstanding service to every patient and we're honored to receive your compliments and appreciation.
E
Emily CLocal Guide · 119 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
I have LOVED my time with Sabrina. It feels like a gift to be able to untangle some of life’s trickier moments with her. 💛
Response from the owner · 2 years ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates! We take pride in giving outstanding service to every patient and we're honored to receive your compliments and appreciation.
S
Sarah Jonas12 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Great office! Great staff! Referrals are handled in a timely manner!
Response from the owner · 2 years ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates! We take pride in giving outstanding service to every patient and we're honored to receive your compliments and appreciation
M
Madison Steigerwalt8 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Wonderful staff!! Everyone truly cares about your well-being and takes the time needed to listen. Highly recommend!
Response from the owner · 2 years ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates! We take pride in giving outstanding service to every patient and we're honored to receive your compliments and appreciation
L
Lydia Bestgen4 reviewsiTotal number of Google reviews Lydia has written across all businesses on Google Maps, not just this one.
Lynley-Love is literally the best therapist in existence & is the sweetest person you’ll ever meet.
Response from the owner · 3 years ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates! We take pride in giving outstanding service to every patient and we're honored to receive your compliments and appreciation.
T
Taylor Fortson5 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
It's hard to find words to write a review for a therapist you love so much, so if you're reading this... definitely connect with a therapist at Evolution Counseling. If I could give more than 5 stars I would. Their house/office makes you feel instantly comfortable and their communication is better than any I've ever experienced. After searching and trying multiple therapists, we're thankful to have found Rachel.
Response from the owner · 3 years ago
Thank you so much for taking the time to share your thoughts about Evolution Counseling Associates! We take pride in giving outstanding service to every patient and we're honored to receive your compliments and appreciation.