Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Ex-Amish Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%57+13.8Value 14%99+14Replies to reviews 7%61+4.3Craft & service penalty46−5.4Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Ex-Amish Cleaning

Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 4.8★ from 29 Google reviews

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Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ex-Amish Cleaning is better than 78% of rug cleaning.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ex-Amish Cleaning is better than 57% of rug cleaning.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ex-Amish Cleaning is better than 46% of rug cleaning.C
46
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ex-Amish Cleaning is better than 99% of rug cleaning.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ex-Amish Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ex-Amish Cleaning is better than 61% of rug cleaning.B
61

Reviews for your job

Customers hired Ex-Amish Cleaning for 5 kinds of job.

Ex-Amish Cleaning for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 9 Google reviews tagged “General housekeeping”

Marilyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I started with the ex-Amish cleaners the summer of "23. I have been delighted with their work and their willingness to be flexible.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Vana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Highly recommend! The crew does an amazing job every time. They are efficient yet pay attention to the little details which I appreciate. I have been using them for a long time and feel 100% comfortable allowing the crew to enter when I am not home, and they make sure to give my dogs love every time they com, too.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
BradLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a homeowner seeking the perfect cleaning service, I stumbled upon Ex-Amish Cleaning Services with a touch of curiosity and skepticism. However, after experiencing their top-notch service first-hand, I can confidently say that my expectations were exceeded in every way possible. Their unique approach to cleaning…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ex-Amish Cleaning has been a part of my cleaning plan since 2019. Every person who has been here to clean has been professional and efficient. Their team has used my cleaning preferences and added cleaning tips to my schedule. You won’t be disappointed if you add their service to your schedule.

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Professionalism
Carole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Ex-Amish for over 2 years and each and every time they leave my house bright, shiny and smelling clean.

General housekeeping+ Responsiveness+ Quality+ Professionalism
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using Ex-Amish cleaning for my home now over 6 months. I have been very impressed with them. They have always been very professional and trust-worthy. I echo on the communication and service. I appreciate that if you call them, they ANSWER and/or get back to you quickly (not the same experience with…

General housekeepingStandard cleaning
Bill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really appreciate Ex-Amish Cleaning! Their staff are always friendly and professional. They do a great job and are very accommodating to the unique needs of our business.

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rachel's team at Ex-Amish has been cleaning my house for almost one year and want to show them some Google love! They are always on time, very efficient, friendly and do a fantastic job cleaning. I am usually home with 1-3 of my children when they clean and they are more than willing to work around us and our crazy…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Niccole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General housekeeping+ Responsiveness+ Punctuality+ Quality

Price

$136-43% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 75%Overpriced 0%Not sure 25%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning14—
Deep clean9—
General housekeeping9—
Moving-related cleaning3—
Office & workplace cleaning2—

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