Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Exacta Bookkeeping & Tax Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Exacta Bookkeeping & Tax Services

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 50 tax services · 5.0★ from 159 Google reviews

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Report card

Percentile vs other tax services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exacta Bookkeeping & Tax Services is better than 98% of tax services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exacta Bookkeeping & Tax Services is better than 97% of tax services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exacta Bookkeeping & Tax Services is better than —% of tax services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exacta Bookkeeping & Tax Services is better than 100% of tax services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exacta Bookkeeping & Tax Services is better than 100% of tax services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exacta Bookkeeping & Tax Services is better than —% of tax services.–
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Reviews for your job

Customers hired Exacta Bookkeeping & Tax Services for 6 kinds of job.

Exacta Bookkeeping & Tax Services for income tax return preparation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Income tax return preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Income tax return preparation”

Pierce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service was exceptional—professional, efficient, and top-tier from start to finish. Nancy and her team delivered outstanding customer service. Highly recommended.

Reasonable priceIncome tax return filingIncome tax return preparation
RandallLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nancy was great, and Javi has served me great in prior years! Fast service, I have complicated taxes and they had me done in under 20 minutes. Will come back!

Reasonable priceIncome tax return filingIncome tax return preparation
RamonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly service. Easy to get get your taxes done. Highly recommend

Reasonable priceIncome tax return filingIncome tax return preparation
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nancyvi was amazing , explained everything and answered my questions. This will be my long term tax preparer for my personal and business needs.

Great priceTax problem consultingIncome tax return filingIncome tax return preparation
RandyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nancyvi was great to work with and had all the information needed ready for us to review.

Great priceIncome tax return filingIncome tax return preparationAccounting services
María2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excelente atención de Nancyvi, explica todo detalladamente y me realizó el trámite en el día. Es mi tercer año consecutivo.

Reasonable priceIncome tax return preparation
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent help, Nancyvi she was super helpful with all the questions we had. Over all recommend to this looking to fill tax.

Reasonable priceIRS audit representationIncome tax return filingIncome tax return preparation
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience, Norma was very helpful, I recommend this place.

Reasonable priceIncome tax return preparation
Lou2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Gladys provided excellent service! She was efficient, thorough, and extremely helpful throughout the process. She went above and beyond by helping me amend last year’s taxes and clearly explaining what needed to be done. I truly appreciated her professionalism and attention to detail. Overall, it was a great…

Great priceIncome tax return filingIncome tax return preparation
Erica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nancy and the team were helpful and easy to work with. We will absolutely use them again.

Reasonable priceTax problem consultingIncome tax return filingIncome tax return preparation
Shivaji3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough great things about my tax accountant, Nancy Castro! She is patient, detail-oriented, and makes the whole tax process stress-free. Nancy goes above and beyond to make sure everything is accurate and that I understand my options. I truly appreciate her professionalism and highly recommend her to…

Reasonable priceIncome tax return filingIncome tax return preparation
beatriz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceIncome tax return preparationBusiness tax preparationAccounting services

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 63%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return filing15—
Income tax return preparation12—
Tax problem consulting6—
IRS audit representation5—
Accounting services4—
Business tax preparation3—

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