Marco Invernizzi6 reviewsTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNancy is great to us, we love working with her
Exacta Bookkeeping & Tax Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 50 tax servicesPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 159 Google reviews · 15 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Oct 2026latest review
Exacta Bookkeeping & Tax Services at a glance
Google reviewers rate Exacta Bookkeeping & Tax Services five stars based on 159 reviews, frequently praising the staff for their professionalism, punctuality, and clear communication during tax preparation and business compliance. Customers highlight the team's ability to handle complex filings efficiently and provide helpful guidance on various financial matters. One low-star review criticized the firm for a lack of transparency regarding deadlines and unexpected fees, though the owner replied to only four percent of the total reviews.
- Google rating: 5.0 out of 5 from 159 reviews (99% five-star).
- Reviews on this page: 159 Google reviews (142 with written comments).
- Owner responses: the business replied to 4% of reviews.
- Most recent review: October 23, 2026.
- Service: Tax Service serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other tax services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exacta Bookkeeping & Tax Services: 98/100 on this factor. Category median: 87.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exacta Bookkeeping & Tax Services: 97/100 on this factor. Category median: 85.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exacta Bookkeeping & Tax Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exacta Bookkeeping & Tax Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 71.–
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Bar = this company · dark tick = category median.
Star ratings
159 Google reviews we collected
- 5 stars15899%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 142 written reviews
- Praise23599%
- Complaints21%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price933%
- Reasonable1763%
- Overpriced00%
- Not sure14%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7130%
- Quality & results5122%
- Would recommend4318%
- Communication3615%
- Speed & response2611%
- Honesty & trust63%
- Price & value42%
What customers talk about
We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is extremely knowledgeable, professional, dependable, and detail oriented.”
“Nancy does an outstanding job handling payroll, taxes, and compliance for Maximus Universal Protection.”
“I highly recommend Nancy to any business looking for someone who is trustworthy, experienced, and genuinely committed to doing things right.”
“Her attention to detail, communication, and dedication make my jobs as a manager much easier.”
“She makes sure everything is handled accurately, on time, and in accordance with all applicable regulations.”
“Nancyvi Nava is a star, super reliable to do your taxes and so patient and willing to help with all of your inquiries”
“They have not only helped me but have been patient and fair and there pricing is on point for small business’s I was given this company as a referral.”
People customers mention
- Nava 14 reviews
- Nancy 9 reviews
- Nancyvi 9 reviews
- Castro 6 reviews
- Norma 5 reviews
- Javier 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Exacta Bookkeeping & Tax Services for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Nancy does an outstanding job handling payroll, taxes, and compliance for Maximus Universal Protection. She is extremely knowledgeable, professional, dependable, and detail oriented. She makes sure everything is handled accurately, on time, and in accordance with all applicable regulations.…
Joy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Wonderful, responsive service. The ladies there treated me so kindly and patiently, I look forward to staying with Exacta for all my future tax needs!
Pierce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Service was exceptional—professional, efficient, and top-tier from start to finish. Nancy and her team delivered outstanding customer service. Highly recommended.
Reasonable priceIncome tax return filingIncome tax return preparation
Isaiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Did my individual/business taxes with norma, very experienced and professional. Would highly recommend using her services when available!
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Nancivy took care of us in a very professional way. Excellent customer service. Very thorough, answered all our questions and helped us with business plan. Highly recommended.
RandallLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Nancy was great, and Javi has served me great in prior years! Fast service, I have complicated taxes and they had me done in under 20 minutes. Will come back!
Reasonable priceIncome tax return filingIncome tax return preparation
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 15 | — |
| Income tax return preparation | 12 | — |
| Tax problem consulting | 6 | — |
| IRS audit representation | 5 | — |
| Accounting services | 4 | — |
| Business tax preparation | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 159 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Kim Jones2 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNancy does an outstanding job handling payroll, taxes, and compliance for Maximus Universal Protection. She is extremely knowledgeable, professional, dependable, and detail oriented. She makes sure everything is handled accurately, on time, and in accordance with all applicable regulations. Managing payroll, taxes and compliance for a company comes with a tremendous amount of responsibility, and Nancy consistently goes above and beyond to ensure everything runs smoothly. Her attention to detail, communication, and dedication make my jobs as a manager much easier. I know I can depend on her to ensure everything is handled correctly. I highly recommend Nancy to any business looking for someone who is trustworthy, experienced, and genuinely committed to doing things right.
Cody Moreno9 reviewsTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNancy is the best Knowledgeable and helpful! So grateful for all the help!
- Price assessment: Great price
- Services: Income tax return filing, Tax planning, Business tax preparation, Accounting services
Alejandro Trujillo2 reviewsTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNancy is excellent
- Price assessment: Great price
- Services: Financial plan
Joy1 reviewTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful, responsive service. The ladies there treated me so kindly and patiently, I look forward to staying with Exacta for all my future tax needs!
Pierce S7 reviewsTotal number of Google reviews Pierce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleService was exceptional—professional, efficient, and top-tier from start to finish. Nancy and her team delivered outstanding customer service. Highly recommended.
- Price assessment: Reasonable price
- Services: Income tax return filing, Income tax return preparation
Jenny EstradaLocal Guide · 17 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNancyvi was very helpful filing our taxes and very patient!
- Price assessment: Reasonable price
- Services: Income tax return filing
Isaiah Diaz4 reviewsTotal number of Google reviews Isaiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDid my individual/business taxes with norma, very experienced and professional. Would highly recommend using her services when available!
Angela Cruz-Ortiz4 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNancivy took care of us in a very professional way. Excellent customer service. Very thorough, answered all our questions and helped us with business plan. Highly recommended.
Randall SlaughterLocal Guide · 68 reviewsTotal number of Google reviews Randall has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNancy was great, and Javi has served me great in prior years! Fast service, I have complicated taxes and they had me done in under 20 minutes. Will come back!
- Price assessment: Reasonable price
- Services: Income tax return filing, Income tax return preparation
Business details
- Address: 8900 S Congress Ave #125, Austin, TX 78745
- Phone: (512) 991-0000
- Website: exactabts.com
- Service area: Austin, TX