Analyzing 6,906,8986.9M ReviewsFor 19,55219.6K Experts

Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Excel Pest Services

Bayonne, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 173 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 98% of cockroach control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 96% of cockroach control.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than —% of cockroach control.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than —% of cockroach control.–
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Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Bed bug extermination”

M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The technician, Cedric M, was knowledgeable and answered all my questions thoroughly. He walked me through the entire process and expertly addressed my concerns. He is a model technician for the company. I will recommend excel pest to every homeowner I know!

Paid $200+Great priceRodent exterminationBed bug extermination
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I'm a site manager at a property, and I'm extremely satisfied with the pest control services provided by Excel Pest Services. They have consistently been on top of all our needs and maintaining organized scheduling whenever we need a required service. A special mention to Marco C, the service manager- he is always…

Great priceHome inspectionRodent exterminationGeneral pest inspection
OliviaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Having to experience *** bugs was a nightmare! Excel made it extremely easy to traverse. Carlos and Marco were there it answer every possible question we had and keeping us sane. The K9 inspection was super professional. I will stress that it's extremely important to follow the instructions of heat treating,…

Paid $200+Reasonable priceHome inspectionBed bug extermination
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

As a Property Manager, I’ve worked with Excel for several years across multiple buildings, and their team has consistently been excellent. They are extremely responsive - especially when urgent situations arise - and they always follow through. When an issue isn’t resolved by standard treatments, they don’t hesitate…

Reasonable priceHome inspectionRodent exterminationSpider extermination

Price

$96-19% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 50%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination31$81–$323
Home inspection23$83–$179
General pest inspection21$56–$139
Cockroach extermination12$91–$323
Bug & insect extermination9$56–$153
Ant extermination8$85–$282
Hornet & wasp extermination7$111–$371
Bed bug extermination4$214–$426

Compare with

Universal Pest Control logoUniversal Pest ControlExperts Score 98Bayonne · 4.96★Total Extermination logoTotal ExterminationExperts Score 98Bayonne · 4.97★Excel Pest Services logoExcel Pest ServicesExperts Score 96Bayonne · 4.94★