Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.117
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 117 Google reviews tagged “Bug & insect extermination” · showing 20

Norma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excel Pest Control took care of my pest issues and their pricing was very reasonable compared to other pest control companies. Justin was truly professional, courteous and knowledgeable throughout the process.

Paid $200+Reasonable priceBug & insect extermination
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Absolutely amazing experience with Excel. Mark is particularly helpful. Offering up lots of knowledge along with treatment. He spent a lot of time with me trying to help resolve a Yellowjacket infestation in my house. I previously used Fox pest control but i cancelled them after 3 visits with no improvement on my…

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This service was amazing, I was able to book them the night before and explain the issue I was having with a wasps nest before a party. It was handled right then and there. Justin was amazing! Then he asked if I had any other concerns I needed to address. I was having issues with a family of skunks living on my…

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent response time from the initial call to all follow up calls. Brian Moran listened attentively to the critter issue and promised to deliver satisfaction guaranteed service.

Paid $200+Reasonable priceCockroach exterminationBug & insect extermination
Rob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service …prompt, courteous, and honest. Dylan is a trusted resource!

Reasonable priceGeneral pest inspectionBug & insect extermination
Marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service! Justin came to our apartment quickly (within an hour of us calling), was professional, very patient, and so kind. Could not have asked for a more reassuring and efficient pest service!

Home inspectionCockroach exterminationBug & insect extermination
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin was the best. We were lucky to get him.

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
mike15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Brian Moran was timely, professional and completely explained in detail what they were going to do. I would definitely hire them again.

Paid $200+Reasonable priceBug & insect extermination
Cristina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian was awesome at Excel Pest! We get pesky little ants in the kitchen and he came a thoroughly inspected out whole house starting with the basement to understand the right course of action. Highly recommend their service

Reasonable priceHome inspectionBug & insect extermination
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Excel Pest Control! Dylan made the entire process so easy and stress free. He communicated every step and was very professional.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
DanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve been using Excel for probably 8 years for our yearly pest control as well as mosquito and tick control. They are always very professional, and any time we have an issue with a new pest, they are quick to come bye. John from Excel is usually who comes to the house, he is always very professional and very nice, always great to speak with him.

Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
GeneLocal Guide · 196 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Loved working with Dylan--he assessed my problem right away and came up with a plan to address it and stay on top of it. I like working with Excel because I know if something comes up, they can have someone knowledgeable out here quickly to assist.

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Abigail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dylan was knowledgeable, effective, attuned and competent. His initial evaluation visit, and follow-up were extremely efficient and he addressed each potential issue with clarity. This has been a five star service.

Home inspectionBug & insect extermination
EdLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justine showed up on time explained everything clearly and worked quickly.

Paid $200+Reasonable priceHome inspectionBee exterminationBug & insect extermination
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brian did a fantastic job explaining the plan that would work best for our house, and he was quick and friendly. Highly recommend this company!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
RobertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Angel is fantastic! My wife advised we needed treatment for ants and spiders, and Angel handled it perfectly. He is highly detailed, very professional, and just a great person to work with. Highly recommended!

Reasonable priceBug & insect extermination
maria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Angel the technician was on time, professional, knowledgeable and listened to my concerns regarding past infestation and how to prevent it in the future The ladies that answer the phones are also very polite and listen to my needs. I am very happy to have chosen EXCEL.

Paid $200+Reasonable priceGeneral pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian was wonderful! Aside from being friendly he explained everything so well and made us very comfortable.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Justin was amazing - very attentive, thorough and responsive.

Paid $20–40Great priceGeneral pest inspectionBug & insect extermination
Jenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Justin was great! He was super thorough with treating our house for pests.

Paid $200+Not sureHome inspectionHornet & wasp exterminationBug & insect extermination

Show more bug & insect extermination reviews (97 more) →

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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