Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Cockroach extermination”

RosaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Justin was so helpful. He was able to answer my questions and moved around very professionally. Thank you so much

Not sureCockroach extermination
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Justin came and was fantastic! Emailed the company early Monday morning and within an hour the office had reached out to schedule an appointment. Justin called me 20 minutes before he was scheduled to arrive. Highly recommend and so nice that’s it’s a family owned business.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent response time from the initial call to all follow up calls. Brian Moran listened attentively to the critter issue and promised to deliver satisfaction guaranteed service.

Paid $200+Reasonable priceCockroach exterminationBug & insect extermination
Abner15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin showed up to remedy our roach infestation. He is very knowledgeable and competent. Equally important, he's a decent guy and very easy to work with. Not easy to find quality employees nowadays but he sure falls in that category!!

Reasonable priceCockroach extermination
Alexei3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin was great and got straight to work after having a first look at the house. Happy with the service so far.

General pest inspectionMosquito exterminationCockroach extermination
Marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service! Justin came to our apartment quickly (within an hour of us calling), was professional, very patient, and so kind. Could not have asked for a more reassuring and efficient pest service!

Home inspectionCockroach exterminationBug & insect extermination
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Excel Pest Control! Dylan made the entire process so easy and stress free. He communicated every step and was very professional.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brian did a fantastic job explaining the plan that would work best for our house, and he was quick and friendly. Highly recommend this company!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
ChenLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My pest control technician, Rodney, is outstanding. He is extremely knowledgeable, patient, and always takes the time to thoroughly answer all of my questions. Beyond that, he is a genuinely kind and professional gentleman who consistently goes the extra mile to make sure we are well taken care of. He even…

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Shanequa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Justin, waited for me to weigh out my options. He thoroughly explained the treatment, and what it can prevent. Thank you for your services!

Customer photo from Shanequa's review
Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mike is the best. I trust his knowledge. I can rely on him to come and check my home out and answers all my questions and provide solutions.

Paid $200+Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
AnaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Justin came to service my property. He was courteous and efficient. Highly recommend their services.

Reasonable priceCockroach extermination
Dany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excel Pest Control service is excellent. They have an amazing staff and they are very professional and experts. We’ve been using their service for the past two years and I have only but great things to say. In particular, we’ve been working with Andrew Chelstowski and he’s been a great professional to work with. He…

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ninotchka7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike and Kenny are so great They are very knowledgeable and make you feel at ease about any issue. I’ve had excel for 4 years, and I’m very happy. Mike is always amazing. But Kenny who is a supervisor is tremendous at his job. He is extremely in depth and detailed. Nothing bad to say.

Paid $80–100Reasonable priceHome inspectionRodent exterminationTermite inspection
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m a tenant at 125 Hudson, Anthony was our technician and did an amazing job he pulled out appliances and treated throughly behind and around the kitchen baseboards, my apartment we had a pest control company never went that above and beyond. I really do appreciate your service

Not sureHome inspectionSpider exterminationCockroach extermination
Collin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike M. is the name of the tech that came out to assist us and he went above and beyond to explain what is happening and then went thru all available options and then with his help we were able to get the proper game plan together and get rid of the issues ! Thanks Mike M!

Paid $200+Great priceHome inspectionRodent exterminationCockroach extermination
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin, the Excel technician was very friendly and informative. He provided excellent care in a time of great stress with the pests in the apartment.

Paid $200+Not sureHome inspectionCockroach exterminationBug & insect extermination
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had my quarterly service with our pest technician, Ron, and I wanted to share my experience. Unfortunately, I've been dealing with a recurring mouse issue, but Ron was able to identify the entry points that had been overlooked in the past. I sincerely hope this will be the last time I have to address this…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pest service was done at my home in Hawthorne! Drew the technician inspected the all exterior of the house! Drew was courteous and very friendly! Hope to see Drew doing inspections at my house again! Thank you for hiring professional technicians! Thank you Anna Meli

Ant exterminationBug & insect exterminationCockroach extermination
Claire6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My technician Roy was came on time and explained everything. He completed the service and came back for a follow up in 2.5 weeks and I have not seen a unwanted critter since he first came. Very happy with the service!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
rosie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas was very Prompt, professional , courteous .. explaining all details of inspection and work that needs to be done

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Sami3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Drew T. was so nice and waited for me until I got home. He did a very good job and was very through in his cockroach investigation. He was patient and helped explain everything and overall I am very pleased with his service.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Laila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kent came today and I appreciate that he was on time for the appointment. He addressed all my concerns and did what was needed. He was very thorough and even answered some of my questions. I have been satisfied with Excel since getting their service so it was not a surprise to have great technicians come to do the…

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Donald13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roy was very thorough going through all of my pest questions and did a great job. He was both friendly and knowledgeable - he made me feel at ease that my various bug problems are taken care of.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job by Drew. Friendly and professional

Bee exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jack was a great technician. Thrilled with the service. Knowledgeable about rodent control and haven't seen the pests since. Quick service 10/10

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
TridhaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When I saw roaches and rodents in my building/apartment, I called up Excel Pest Services as it was my first recommendation in Google. Needless to say, I was not disappointed. Will came over the same day and explained to me the process very clearly and encouraged me to think about it instead of rushing me into a…

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Ahnes10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Strongly recommend!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
SaurabhLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently moved to a home from years of living in a condo. We quickly learned the need for active pest control as we had ants, flies, mosquitoes and who knows what else. Needless to say we felt lost and called Excel. Sean from Excel Pest Services has been super responsive, supportive, and has addressed all our…

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
rana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Ryan from the Orange county office is really helpful. He helped us by removing a garden snake ....Ryan had been be very diligent with his work

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kenan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am one of the superintendents for James E Hanson Managment in Ridgefield Park and Chris is the exterminator that takes care of our building. I have to say he is very professional, fast and always on time.

Ant exterminationCockroach exterminationRodent extermination+ Professionalism
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Been using Excel for about a year now and they certainly have done a better job at my business than any other Pest control company in the area. Chris A. has been our technician since day 1 and we could not be any happier. Have not seen any bugs or had any issues since Excel began servicing our building. You guys are great, keep it up!

Ant exterminationCockroach exterminationGeneral pest inspection+ Professionalism
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Cockroach extermination

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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