Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 136
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “General wildlife removal”

Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This service was amazing, I was able to book them the night before and explain the issue I was having with a wasps nest before a party. It was handled right then and there. Justin was amazing! Then he asked if I had any other concerns I needed to address. I was having issues with a family of skunks living on my…

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Excel Pest Control! Dylan made the entire process so easy and stress free. He communicated every step and was very professional.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excel provided quick and exceptional service. Dylan was great and very professional.

Paid $200+Great priceFlea & mite exterminationGeneral wildlife removal
Analise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Thomas, for being greatly knowledgeable and providing excellent service to my home!

General pest inspectionGeneral wildlife removal+ Quality+ Professionalism+ Value
NancyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was on time for our appointment, professional and explained the process on how he will assist on a squirrel problem we are having.

General wildlife removal+ Responsiveness+ Punctuality+ Professionalism
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drew is by far the best pest control technician I’ve ever had! He is knowledgeable, responsive & prioritizes customer service. I greatly appreciate his hard work and dedication to protecting our home. A+!!!

Home inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
NoaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Roy S. at Excel is always kind, professional, honest, and informative. He’s been assigned our home on more than one occasion for differing services, and it is always a pleasure! Recently we've also had Shane S. a few times over this past year and he's equally as wonderful as Roy. These employees are part of why we stick with Excel.

Bug & insect exterminationHome inspectionMosquito extermination+ Professionalism
MikeLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s our first time dealing with these types of pests in a house. It seems like we are on the right track to get rid of all of them with Excel. Justin took his time to look at the whole house inside and out and explain what they were going to do. Super nice guy and very knowledgeable. Highly recommend.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Gal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was very nice and knowledgeable.

General wildlife removal
AlyssaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I HIGHLY recommend this company - Dylan, in particular, made me SO glad that I chose Excel over their competitors. Dylan went above and beyond - making sure I felt confident in the process from start to finish and coming through on everything he’d guaranteed in the initial consultation. Very, very glad to have…

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As a first time home owner, I wasn’t sure what vendor I could trust with a mice issue I had and DYLANI came with such a great demeanor, he instantly made me feel comfortable with his approach and confident in his knowledge. He checked my entire home, and my tenants home and was able to assess the situation…

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Excel for several years as our bug/pest company. This was our first experience for wildlife removal. We worked with technician Dylan who was not only friendly but explained every step along the way. Dylan was polite and professional and a pleasure to work with and we caught not one but two groundhogs !!

General wildlife removal+ Responsiveness+ Quality+ Professionalism
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pest service was done at my home in Hawthorne! Drew the technician inspected the all exterior of the house! Drew was courteous and very friendly! Hope to see Drew doing inspections at my house again! Thank you for hiring professional technicians! Thank you Anna Meli

Ant exterminationBug & insect exterminationCockroach extermination
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Knowledgeable and Professional. Listened to concerns and offered possible solutions. Works with customers needs.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Drew and all the staff at Excel Pest Control have been great! Drew is the consummate professional. He is an exemplary representative of the company. He is highly communicative, reliable, and honest. People who approach their work as Drew does, will be successful at anything they do.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ahnes10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Strongly recommend!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Wendy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My company has been using Excel Pest Services for over a year now and we are happy with the services provided. Juan Ocasio is our regular technician and he is very professional, friendly, helpful and communicative. If for any reason we have to reschedule our standard appointments the office is very quick to…

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Professionalism
Prachi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, we had squirrels in our walls. We reached out to Excel after a squirrel managed to make it's way inside our home. Evan came, assessed our home both inside and outside. Had Charles (I believe that was his name) come out and make a one way tunnel. We heard the squirrels for about a week after that. And…

General wildlife removal+ Responsiveness+ Professionalism
elie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been using Excel since the start of 2020. First they helped us get rid of a bird nest issue we had and put block in tunnels on our property so squirrels couldn't get back in. Although no company is perfect, every concern that we've had they have addressed it and have been willing to work through it until we…

Mosquito exterminationRodent exterminationTermite inspection+ Responsiveness+ Professionalism+ Value
AlexLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

Compare with