Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.253
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$168
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 253 Google reviews tagged “Home inspection” · showing 20

DebraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We called this morning because we had bees in the house and had no idea where they came from! Justin came promptly and explained to me clearly what the situation was and set about resolving it instantly. I am so grateful. Thank you Justin!.

Paid $200+Reasonable priceHome inspectionHornet & wasp extermination
hasmigLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excel was so accommodating. I received same day service. Brian was my tech. He was very personable and did a thorough job. He was very knowledgeable and I was very happy to sign up for the yearly plan

Reasonable priceHome inspectionRodent extermination
ANDREW3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mike was awesome! Very knowledgeable and helpful. Would highly recommend

Paid $1–20Reasonable priceHome inspection
Jack10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

5/5 Stars Had a great experience with Excel Pest Services. Our technician, Casey, was awesome—super knowledgeable, polite, and really easy to talk to. Casey took the time to explain everything clearly and didn't rush through the job at all. It’s hard to find great customer service like that these days. Highly recommend asking for Casey if you use them!

Reasonable priceHome inspection
mahmoud1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great service

Paid $200+Great priceHome inspectionHornet & wasp extermination
Nia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was very kind and helpful! He took care of our problem very quickly and explained things effectively beforehand so we had a good idea of what he did.

Home inspectionHornet & wasp extermination
shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was very helpful and explained the situation perfectly and answered every question i had for him, would recommend

Paid $180–200Reasonable priceHome inspection
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was very friendly and helpful. He explained everything we need and didn't need. He only sold what was necessary. I hope they are like him.

Home inspectionGeneral pest inspection
Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brian did a phenomenal job, very professional very friendly. Glad I called Excel

Home inspection
ursula8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an excellent experience with the pest control service, especially thanks to Kevin Carter. Kevin was professional, friendly, knowledgeable, and very thorough. He took the time to explain everything clearly and made sure the job was done properly. I really appreciate his attention to detail and great customer…

Reasonable priceHome inspection
Spencer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin came out to do our price quote, was extremely knowledgeable and accommodating. He did our first service right then and there, it took 20 minutes and again Justin was terrific. I would recommend Excel to everyone.

Paid $180–200Reasonable priceHome inspection
CindyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin came on time explained procedure clearly. I signed the contract knowing it’ll work Thank you !

Paid $200+Reasonable priceHome inspection
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Angel is the best. Friendly and thorough.

Home inspectionHornet & wasp extermination
Serdar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin was good, he explained everything clearly

Home inspection
Jorge10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Justin at Excel Pest Services did an exceptional job in handling our cicada killer problem. From the initial consultation to the treatment, Justin was professional, knowledgeable, and thorough. He quickly identified the nests and applied effective treatments that eradicated the pests without harming our garden. The…

Home inspectionAnt extermination
Clemente1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Worked with Excel for the first time and I have been pleasantly happy with each step in the process with them. From the beginning with Justin who came out to do the inspection and provided us with an estimate comparable to two other companies. Excel was very accommodating with the scheduling of the service which was…

Reasonable priceHome inspectionTermite exterminationAnt extermination
Jane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have been with Excel for many years and they have been excellent! John Craig our regular Technician is very professional and considerate when he comes for scheduled visits every year. He is very knowledgeable and explains everything. Always concerned about are dog and placement or application of pesticides.…

Reasonable priceHome inspection
RonLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin was great! Really helpful and knowledgeable!

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Marissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service! Justin came to our apartment quickly (within an hour of us calling), was professional, very patient, and so kind. Could not have asked for a more reassuring and efficient pest service!

Home inspectionCockroach exterminationBug & insect extermination
Albert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nico treated my home and was very professional and gave me great feedback on the issue that was occurring. I would recommend him for future use. Thank you Excel for great service

Home inspection

Show more home inspection reviews (233 more) →

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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