Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for nuisance animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Nuisance animals”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Nuisance animals”

MikeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been an Excel customer for many years. Several months ago I discovered that a "River Otter" decided to make my crawlspace down at the Jersey Shore its home. This animal was the size of a very large cat/small dog. You can see it in the attached photo. I called Excel and asked for advice. They provided me…

Customer photo from Mike's review
Nuisance animals
Zinka11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always appreciate the services provided. But this time I do feel the need to highlight Dylan (I rarely write reviews). He didn’t rush me with my questions, was thorough and honest. A polite and knowledgeable gentleman. Thank you, Dylan! The service didn’t cost me anything because I am already a customer :)

Paid $1–20Great priceNuisance animals
Jillian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin was amazing!! He found out main issue immediately and was able to set us up for the future too!! I would highly recommend!

Paid $80–100Great priceGeneral pest inspectionNuisance animals
JoelLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dylan was our technician. He is great as he is both knowledgeable and personable. We have been very satisfied with excel so far. It’s great to know they help with squirrels, bees and mostly everything between. I love the fact of paying a monthly fee them coming out WHENEVER you need them to. Thank you Dylan! And thank you excel

Paid $20–40Great priceGeneral pest inspectionBug & insect exterminationNuisance animals
SusanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dylan was friendly and professional. Answered all my questions.

Bug & insect exterminationNuisance animalsAnt extermination
Jessica13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We called Excel to have them treat our house for pest control. We worked with Dylan and he is absolutely wonderful. He’s thorough, knowledgeable, and didn’t push products just to push them. Overall, great person to work with - highly recommend Dylan and Excel overall!

Great priceHome inspectionRodent exterminationGeneral pest inspection
Cindy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dylan was great. Showed up on time, polite and professional. Kind to my dogs

Great priceRodent exterminationNuisance animals
AMIT8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a great experience with Excel pest services. Dylan is very knowledgeable and took time to understand the problem, he inspected the entire home, and explained exactly what pest control plan should we opt since we were dealing with flying squirrel problem in the attic. After the proofing and initial application,…

Great priceRodent exterminationGeneral pest inspectionNuisance animals
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have Andrew as our technician and we absolutely love him. He is thorough and always gets the job done!!

Paid $20–40Great priceRodent exterminationNuisance animals
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dylan was absolutely excellent!

Paid $200+Great priceHome inspectionNuisance animals
Howard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin was professional and friendly. Helped us take care of our carpenter ant situation.

Not sureNuisance animalsAnt extermination
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had my quarterly service with our pest technician, Ron, and I wanted to share my experience. Unfortunately, I've been dealing with a recurring mouse issue, but Ron was able to identify the entry points that had been overlooked in the past. I sincerely hope this will be the last time I have to address this…

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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