Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.196
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 196 Google reviews tagged “Rodent extermination” · showing 20

Francesca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Super friendly and extremely knowledgeable. Brian was great. I highly recommend. Easy service from beginning to end. Thank you

Rodent extermination
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Justin came and was fantastic! Emailed the company early Monday morning and within an hour the office had reached out to schedule an appointment. Justin called me 20 minutes before he was scheduled to arrive. Highly recommend and so nice that’s it’s a family owned business.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
hasmigLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excel was so accommodating. I received same day service. Brian was my tech. He was very personable and did a thorough job. He was very knowledgeable and I was very happy to sign up for the yearly plan

Reasonable priceHome inspectionRodent extermination
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Absolutely amazing experience with Excel. Mark is particularly helpful. Offering up lots of knowledge along with treatment. He spent a lot of time with me trying to help resolve a Yellowjacket infestation in my house. I previously used Fox pest control but i cancelled them after 3 visits with no improvement on my…

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Brian is great. Very knowledgeable and personable.

Reasonable priceRodent extermination
NoraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

We got a free estimate the guy who did it seemed know what he is doing,only thing I wish they could do more better scheduling and appointment,the lady who pick up the phone or call you she is extremely kind with a calming voice but she doesn’t listen and she doesn’t understand what customers says ,kind voice is not…

Paid $200+Reasonable priceRodent extermination
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This service was amazing, I was able to book them the night before and explain the issue I was having with a wasps nest before a party. It was handled right then and there. Justin was amazing! Then he asked if I had any other concerns I needed to address. I was having issues with a family of skunks living on my…

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Charlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brian is on point.courteous, efficient and meticulous.very clear in explaining the process.good guy to work with.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian was excellent! He was very knowledgeable and answered all our questions. Enjoyed getting an estimate the same day we called! Thank you.

Paid $200+Reasonable priceRodent extermination
christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We were in good hands with Mike. What a professional young man with his knowledge and procedures. He is an asset to your company and look foward to having him service us with our Home Protection Plan.

Rodent extermination
SKLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very efficient and professional. A reliable expert visited anf cared my place thoroughly. Thanks.

Paid $200+Reasonable priceRodent extermination
RonLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Justin was great! Really helpful and knowledgeable!

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
SeanLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

What a great experience with Kenny from the Teaneck location I mean excellent! From the moment I met him, I immediately felt at ease. He has a calm, kind, and professional presence that instantly inspires confidence. He was friendly, professional, and extremely knowledgeable. He went above and beyond to eradicate…

Paid $40–60Reasonable priceRodent extermination
Kristine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian was very informative and reassuring about our mouse problem. He set up all necessary traps etc.

Paid $200+Reasonable priceRodent extermination
Kristin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike from Excel Pest Services was professional, knowledgeable, and very thorough. He took the time to explain everything and addressed our mouse problem promptly. Highly recommend his excellent service!

Rodent extermination
Bryansito0424 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excel Pest Services Has the best service since 1979, they helped me get rid off the rats that I had in my basement!!!

Paid $200+Great priceRodent extermination
peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and courteous

Paid $200+Great priceRodent extermination
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Excel Pest Control! Dylan made the entire process so easy and stress free. He communicated every step and was very professional.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
C27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dylan was very courteous explained the process explains the plan was very thorough and going over everything overall great experience

Paid $200+Reasonable priceHome inspectionRodent exterminationBee extermination
DanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve been using Excel for probably 8 years for our yearly pest control as well as mosquito and tick control. They are always very professional, and any time we have an issue with a new pest, they are quick to come bye. John from Excel is usually who comes to the house, he is always very professional and very nice, always great to speak with him.

Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection

Show more rodent extermination reviews (176 more) →

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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