Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#114 / 256
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 59 Google reviews tagged “Spider extermination” · showing 20

Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Justin came and was fantastic! Emailed the company early Monday morning and within an hour the office had reached out to schedule an appointment. Justin called me 20 minutes before he was scheduled to arrive. Highly recommend and so nice that’s it’s a family owned business.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Carla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

Justin

Spider exterminationGeneral pest inspection
CharLisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kelvin has been servicing my home for years and he is fantastic! He professional, personable and always takes the time to ensure that he explains each services conducting. There is no one else like him on the job, and as long as he stays with Excel, they will always have me as a customer!

Spider extermination
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian is phenomenal! 100 percent recommend!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspection
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Excel Pest Control! Dylan made the entire process so easy and stress free. He communicated every step and was very professional.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brian did a fantastic job explaining the plan that would work best for our house, and he was quick and friendly. Highly recommend this company!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
ChenLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My pest control technician, Rodney, is outstanding. He is extremely knowledgeable, patient, and always takes the time to thoroughly answer all of my questions. Beyond that, he is a genuinely kind and professional gentleman who consistently goes the extra mile to make sure we are well taken care of. He even…

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Shanequa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Justin, waited for me to weigh out my options. He thoroughly explained the treatment, and what it can prevent. Thank you for your services!

Customer photo from Shanequa's review
Paid $200+Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
AlexandraLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Angel is the best!!!!!

Spider extermination
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My technician, Dylan was knowledgeable, and informative. He is a 10!!!!!! Would recommend just by first visit and service

Paid $200+Great priceHome inspectionSpider exterminationGeneral pest inspection
TianFang1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin is perfect!

Reasonable priceSpider exterminationGeneral pest inspection
AshaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Angel was super friendly and knowledgeable!

Spider exterminationBug & insect extermination
Devin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have had numerous pest companies over the years, Dylan from Excell is fantastic highly recommend if you can get that technician. Great communication skills, professional & polite. Over all someone I would trust to be in my home to do that job.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
LauraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Andrew C always remembers where the mouse traps are, thank goodness because I always forget. He is helpful and professional. I would give him more stars if they let me!

Reasonable priceBug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Bill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I use Excel Pest Control for two different properties and they are great. I work with Andrew and he was extremely professional and thorough. I highly recommend their services and asking for him. I’ve never had an issue with his services along with Excel.

Great priceAnt exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Honestly the best service from Andrew C. Always polite, always helpful and knowledgeable. We have been with Excel 3 years now and it is no joke that whenever we need service regardless of how many times we call they come and help us! Thank you!

Great priceRodent exterminationSpider extermination
Dany9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excel Pest Control service is excellent. They have an amazing staff and they are very professional and experts. We’ve been using their service for the past two years and I have only but great things to say. In particular, we’ve been working with Andrew Chelstowski and he’s been a great professional to work with. He…

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Ninotchka7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike and Kenny are so great They are very knowledgeable and make you feel at ease about any issue. I’ve had excel for 4 years, and I’m very happy. Mike is always amazing. But Kenny who is a supervisor is tremendous at his job. He is extremely in depth and detailed. Nothing bad to say.

Paid $80–100Reasonable priceHome inspectionRodent exterminationTermite inspection
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m a tenant at 125 Hudson, Anthony was our technician and did an amazing job he pulled out appliances and treated throughly behind and around the kitchen baseboards, my apartment we had a pest control company never went that above and beyond. I really do appreciate your service

Not sureHome inspectionSpider exterminationCockroach extermination
SethLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve had both Omar and Thomas of “Excel Pest Services” . Omar came today and totally gave us the “royal treatment”. It was a true pleasure, truly awesome experience with him and Excel. Everything was on point, services, communications skills, professionalism, advice and know how. Thomas is truly on top of his game…

Reasonable priceHome inspectionRodent exterminationSpider extermination

Show more spider extermination reviews (39 more) →

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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