Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$136–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Termite extermination” · showing 20

Clemente1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Worked with Excel for the first time and I have been pleasantly happy with each step in the process with them. From the beginning with Justin who came out to do the inspection and provided us with an estimate comparable to two other companies. Excel was very accommodating with the scheduling of the service which was…

Reasonable priceHome inspectionTermite exterminationAnt extermination
Ahkeem3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin was super professional and very helpful with answering every question I had about this process. Couldn’t be happier with his service.

Termite extermination
SteveLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dylan at Excel is the G.O.A.T. He follows up, communicating before and after - handles anything I threw at him as I was trying to sell my house and buy another, came to both properties insured that I was covered at both during a very stressful time for my family. Can’t thank him enough and the Fine folks at Excel.

Great priceTermite inspectionTermite exterminationGeneral pest inspection
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Excel Pest Control! Dylan made the entire process so easy and stress free. He communicated every step and was very professional.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
GeneLocal Guide · 196 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Loved working with Dylan--he assessed my problem right away and came up with a plan to address it and stay on top of it. I like working with Excel because I know if something comes up, they can have someone knowledgeable out here quickly to assist.

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dylan came to our property so quickly to help with our issue and was super helpful!

Paid $200+Reasonable priceTermite exterminationAnt extermination
maria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Angel the technician was on time, professional, knowledgeable and listened to my concerns regarding past infestation and how to prevent it in the future The ladies that answer the phones are also very polite and listen to my needs. I am very happy to have chosen EXCEL.

Paid $200+Reasonable priceGeneral pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
ChenLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My pest control technician, Rodney, is outstanding. He is extremely knowledgeable, patient, and always takes the time to thoroughly answer all of my questions. Beyond that, he is a genuinely kind and professional gentleman who consistently goes the extra mile to make sure we are well taken care of. He even…

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Tasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I worked with Justin. He was very detailed and gave me all the information I was looking for.

Paid $200+Reasonable priceHome inspectionTermite inspectionTermite extermination
Tomi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Andrew is a wonderful service provider, always professional, friendly and thorough. We are never disappointed by a visit from him- he goes above and beyond!

Home inspectionHornet & wasp exterminationRodent extermination
NickLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Andrew is phenomenal. He’s a great guy, works very hard and is the reason our family has expanded our services with Excel. We couldn’t recommend excel or him more.

Great priceHome inspectionRodent exterminationTermite inspection
mitch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

He did a excellent job.

Paid $200+Reasonable priceTermite extermination
ChrisLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dylan was awesome, I highly recommend Excel, they were here the next day, on time, super thorough and efficient.

Great priceTermite inspectionTermite exterminationBug & insect extermination
allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

DREW

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Professionalism
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had a wasp problem at my house! I tried doing everything that Homedepot told me to do. I then called.Excel .. the exterminator was able to come to my house in less than a day! Phil the exterminator. He was extremely professional knew exactly what we needed for that day and the future. With all his…

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s our first time dealing with these types of pests in a house. It seems like we are on the right track to get rid of all of them with Excel. Justin took his time to look at the whole house inside and out and explain what they were going to do. Super nice guy and very knowledgeable. Highly recommend.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
AndrewLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They’ve been pretty great so far

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have to say it’s so nice to deal with a professional company. From start to finish Dylan came and was pleasant, respectful and efficient. He took his time to get the job done properly. Im so glad this experience was so much easier than i thought it would be having to deal with termites at all. Thank you

General pest inspectionRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted Excel pest services for General pest services. Dylan showed up and was extremely professional and thorough with his job. I recommend contacting Excel pest services.

Bee exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thomas was well prepared and knew exactly what specific pest I was dealing with. I’m confident, my bug and other potential pests will be removed.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Professionalism

Show more termite extermination reviews (19 more) →

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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