Experts Reviews · Company report
Excel Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Excel Pest Services

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #120Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,246 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Excel Pest Services is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Excel Pest Services is better than 92% of pest control services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Excel Pest Services is better than 95% of pest control services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Excel Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Excel Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Excel Pest Services is better than 96% of pest control services.A
96

Reviews for your job

Customers hired Excel Pest Services for 8 kinds of job.

Excel Pest Services for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$136–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Termite extermination”

Clemente1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Worked with Excel for the first time and I have been pleasantly happy with each step in the process with them. From the beginning with Justin who came out to do the inspection and provided us with an estimate comparable to two other companies. Excel was very accommodating with the scheduling of the service which was…

Reasonable priceHome inspectionTermite exterminationAnt extermination
Ahkeem3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin was super professional and very helpful with answering every question I had about this process. Couldn’t be happier with his service.

Termite extermination
SteveLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dylan at Excel is the G.O.A.T. He follows up, communicating before and after - handles anything I threw at him as I was trying to sell my house and buy another, came to both properties insured that I was covered at both during a very stressful time for my family. Can’t thank him enough and the Fine folks at Excel.

Great priceTermite inspectionTermite exterminationGeneral pest inspection
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would highly recommend Excel Pest Control! Dylan made the entire process so easy and stress free. He communicated every step and was very professional.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
GeneLocal Guide · 196 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Loved working with Dylan--he assessed my problem right away and came up with a plan to address it and stay on top of it. I like working with Excel because I know if something comes up, they can have someone knowledgeable out here quickly to assist.

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Becky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dylan came to our property so quickly to help with our issue and was super helpful!

Paid $200+Reasonable priceTermite exterminationAnt extermination
maria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Angel the technician was on time, professional, knowledgeable and listened to my concerns regarding past infestation and how to prevent it in the future The ladies that answer the phones are also very polite and listen to my needs. I am very happy to have chosen EXCEL.

Paid $200+Reasonable priceGeneral pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
ChenLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My pest control technician, Rodney, is outstanding. He is extremely knowledgeable, patient, and always takes the time to thoroughly answer all of my questions. Beyond that, he is a genuinely kind and professional gentleman who consistently goes the extra mile to make sure we are well taken care of. He even…

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Tasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I worked with Justin. He was very detailed and gave me all the information I was looking for.

Paid $200+Reasonable priceHome inspectionTermite inspectionTermite extermination
Tomi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Andrew is a wonderful service provider, always professional, friendly and thorough. We are never disappointed by a visit from him- he goes above and beyond!

Home inspectionHornet & wasp exterminationRodent extermination
NickLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Andrew is phenomenal. He’s a great guy, works very hard and is the reason our family has expanded our services with Excel. We couldn’t recommend excel or him more.

Great priceHome inspectionRodent exterminationTermite inspection
mitch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

He did a excellent job.

Paid $200+Reasonable priceTermite extermination
ChrisLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dylan was awesome, I highly recommend Excel, they were here the next day, on time, super thorough and efficient.

Great priceTermite inspectionTermite exterminationBug & insect extermination
allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

DREW

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Professionalism
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had a wasp problem at my house! I tried doing everything that Homedepot told me to do. I then called.Excel .. the exterminator was able to come to my house in less than a day! Phil the exterminator. He was extremely professional knew exactly what we needed for that day and the future. With all his…

Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s our first time dealing with these types of pests in a house. It seems like we are on the right track to get rid of all of them with Excel. Justin took his time to look at the whole house inside and out and explain what they were going to do. Super nice guy and very knowledgeable. Highly recommend.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
AndrewLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They’ve been pretty great so far

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have to say it’s so nice to deal with a professional company. From start to finish Dylan came and was pleasant, respectful and efficient. He took his time to get the job done properly. Im so glad this experience was so much easier than i thought it would be having to deal with termites at all. Thank you

General pest inspectionRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted Excel pest services for General pest services. Dylan showed up and was extremely professional and thorough with his job. I recommend contacting Excel pest services.

Bee exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thomas was well prepared and knew exactly what specific pest I was dealing with. I’m confident, my bug and other potential pests will be removed.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Professionalism
Elissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When we found out we had termites with a brand new house and 2 small kids, I was a wreck. Terminix gave us a quote already and I was about to cancel my estimate with Excel just to get things over with, but I am so glad I didn’t! Thomas fit us into his schedule quickly and assessed our situation efficiently and…

Termite extermination
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pest service was done at my home in Hawthorne! Drew the technician inspected the all exterior of the house! Drew was courteous and very friendly! Hope to see Drew doing inspections at my house again! Thank you for hiring professional technicians! Thank you Anna Meli

Ant exterminationBug & insect exterminationCockroach extermination
CarolLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drew was awesome! He convinced me the moment he stepped into my house! Will definitely refer!

Rodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Drew came out for our quarterly service today. He did an exceptional job. He gets 10 stars. 😊 He was professional and answered all of my questions. Kudos to Diana the office manager also. I spoke with her today to let her know how polite and professional her office team is to deal with. We will continue to refer customers.

Ant exterminationHome inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
T&Y3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas T educated me thoroughly on what to look for when it comes to termites and carpenter ants, types of treatment and options. I was given the opportunity to make an informed decision. He adjusted the service to meet my specific needs and that flexibility was really helpful. I felt Thomas T put himself in my…

Ant exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Laila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kent came today and I appreciate that he was on time for the appointment. He addressed all my concerns and did what was needed. He was very thorough and even answered some of my questions. I have been satisfied with Excel since getting their service so it was not a surprise to have great technicians come to do the…

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Drew and all the staff at Excel Pest Control have been great! Drew is the consummate professional. He is an exemplary representative of the company. He is highly communicative, reliable, and honest. People who approach their work as Drew does, will be successful at anything they do.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Donald13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roy was very thorough going through all of my pest questions and did a great job. He was both friendly and knowledgeable - he made me feel at ease that my various bug problems are taken care of.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job by Drew. Friendly and professional

Bee exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Ahnes10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Strongly recommend!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike Yannuzzi / Mr Excel what could i say.... he was awesome, from start to finish. He really takes his time to find out the problem. I would recommend Excel Pest Services to all.

Flea & mite exterminationSpider exterminationTermite inspection
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience with this company has been outstanding from beginning to end. We are in the process of selling our home and the home inspector found 2 spots where there had been termite activity. Needless to say we needed to get a pest control service ASAP. My wife contacted Excel Pest Services and the very next…

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Justine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently purchased my first home in NJ and am ‘learning’ the area. I found quickly that I have insect activity. I asked for some advice from my neighbor and his first response was ‘Excel Pest Control’. I didn’t hesitate and call around and made the call to Excel. In less than 48 hours I am the proud owner of a…

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Vincent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you for your great service! Sean was friendly, extremely professional and detailed. Highly recommend EXCEL. Look no further!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Kenan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am one of the superintendents for James E Hanson Managment in Ridgefield Park and Chris is the exterminator that takes care of our building. I have to say he is very professional, fast and always on time.

Ant exterminationCockroach exterminationRodent extermination+ Professionalism
elie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been using Excel since the start of 2020. First they helped us get rid of a bird nest issue we had and put block in tunnels on our property so squirrels couldn't get back in. Although no company is perfect, every concern that we've had they have addressed it and have been willing to work through it until we…

Mosquito exterminationRodent exterminationTermite inspection+ Responsiveness+ Professionalism+ Value
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceTermite inspectionTermite extermination
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Rating only, no written review.

Termite extermination
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mosquito exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$246+117% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 64%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection252$61–$168
General pest inspection240$61–$133
Rodent extermination196$86–$323
Hornet & wasp extermination124$96–$282
Bug & insect extermination116$61–$141
Ant extermination112$81–$246
Termite inspection69$81–$323
Spider extermination59$83–$173

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