Experts Reviews · Company report
Exceptional Exteriors Roofing & Siding logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty68−3.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Exceptional Exteriors Roofing & Siding

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 242 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exceptional Exteriors Roofing & Siding is better than 87% of window replacement services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exceptional Exteriors Roofing & Siding is better than 80% of window replacement services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exceptional Exteriors Roofing & Siding is better than 68% of window replacement services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exceptional Exteriors Roofing & Siding is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exceptional Exteriors Roofing & Siding is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exceptional Exteriors Roofing & Siding is better than 64% of window replacement services.B
64

Reviews for your job

Customers hired Exceptional Exteriors Roofing & Siding for 8 kinds of job.

Exceptional Exteriors Roofing & Siding for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$14k–$22k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Roof installation” · showing 40

MikeLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My roof replacement. Turned out great.\nAnd the crew that was working on my house did an excellent job.I would definitely recommend them to other people

Paid $10,000–15,000Great priceRoof installation
PhilLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daryl was responsive and maintained good communication throughout. My reroof was completed in a day and was well choreographed from start to finish. Overall a positive experience!

Paid $15,000–20,000Reasonable priceRoof repairRoof installation
Janis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Quality people, product, price, and service from start to finish. What was said would be done was done, when it was said it would be done.

Paid $14,000–16,000Great priceGutter installationRoof installation
Donny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This company is amazing! They kept me informed through the entire installation process and did a thorough job of cleaning and not leaving behind a mess. I will be choosing them for any home improvement projects in the future !

Great priceRoof installation
DK5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would 100% recommend Exceptional Exteriors and would absolutely hire them for other home projects in the future. Daryl and Jose are awesome, and the estimate was way below the other market competitors we received quotes from for a new roof, soffitt covers and gutters.

Paid $20,000+Great priceGutter installationRoof installation
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Showed up early and worked hard. Cleaned up every day and roof looks great!

Paid $20,000+Reasonable priceRoof installation
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a fantastic job. Very professional, great workmanship and left the job site spotless.

Roof installationSkylight repair+ Responsiveness+ Punctuality+ Quality
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used them for roof replacement with tear off of previous roofing. Delt with Jessie Avery company representative who was very knowledgeable, and most importantly listens to you and responds to your needs. We were very impressed with their roofing crew, their work ethics, and their efficiency. Materials…

Roof installation+ Responsiveness+ Punctuality+ Quality
kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nothing but positive feedback from me they were fast and do amazing work

Roof installation+ Responsiveness+ Punctuality+ Quality
T.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a good experience with Exceptional Exterior. Jose’s crew worked hard and completed a tear off and new roof in one day. They did good work and I would recommend them.

Roof installation+ Quality
MattLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got a leak in my roof which led us to find out that there were much bigger problems. Called Daryl and they came over, gave us a great price and had a new roof on the house within a few days. The guys were professional, cleaned up after themselves. I could not speak higher about this experience.

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had many projects to do on my house this summer which included Vinyl Siding, Roof Replacement, Gutters, and Window Replacement. Daryl did an excellent job by explaining to me how his company can help achieve my exterior project needs. The crew is very hardworking and have great attention to detail. My house looks…

Gutter installationDrywall repairRoof installation+ Responsiveness+ Punctuality+ Quality
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daryl was great throughout my entire roof replacement process. Quick, efficient same day job. When the dumpster was picked up there was some debris left over, and when prompted Daryl quickly had his crew over to sort it all out. Greatly appreciate Daryl and his crews efforts!

Roof installationRoof repairRoof repair for storm & wind damage+ Punctuality+ Professionalism+ Value
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional Ext delivers exactly what is contracted. Beginning with Daryl is honest, does what he says he will do, and his product is about as good as it can get. His crew arrives and gets to work like a SWAT team, swarms the roof with work including the grounds with an all day dedicated cleanup guy. what happened…

Roof installation
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional exteriors top quality ANumber one they did our roof first the crew was top of the line excepting job left yard like they never here guys were great then the siding we had them do we honestly were considering selling now we changed that crew once again were awsome they transformed our home to looking…

Roof installation+ Quality+ Professionalism+ Value
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Also did our siding!! Amazing job … the transformation was unbelievable.. the owner was right on top of things the whole time … the installation crews were professional and knew exactly what they were doing. We couldn’t have chosen a better company to work with and would highly recommend them to everyone!!

Roof installationService not listed+ Responsiveness+ Punctuality+ Quality
Vincent10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great folks, fast, clean, and good reliable work, just what you look for when hiring contractors

Attic venting repairsRoof installation+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company was incredibly responsive and able to work within my budget to achieve exactly what I was looking for without breaking the bank. Incredibly fairly priced and helpful. This was my first roofing job and they were very informative. They guided me step by step from planning to completion. I would use them…

Roof installation+ Responsiveness+ Punctuality+ Quality
Marcella8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Daryl and his crew were amazing. He was professional and very knowledgeable. My roof looks amazing and I couldn’t be more happy with this company. I would recommend them to everyone. I use this company for quality work on all my jobs.

Gutter installationRoof damage repairRoof inspection
Nanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional Exteriors was an absolutely wonderful company to have work on our home. They did a complete tear away and roof replacement, replaced all our gutters, and replaced our asbestos shingles with vinyl siding. They were fast, efficient, and polite. Shawn was on the ball and there everytime we needed anything. What a great company.....

Gutter installationRoof installationService not listed+ Responsiveness+ Punctuality+ Quality
Mason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my roof done by them a few months back called for an estimate the next day a nice young gentleman named jessie came did my estimate a week later they came and did my roof in 3 days looks wonderful and the cleanup was immaculate would definitely refer to all my friends and family

Roof installation+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Exceptional Exteriors to replace our roof and gutters on our 26-year old home. We worked with Daryl Sadwick to review the job, get the quote and schedule the work. He was friendly, prompt and efficient. They did everything they promised in a timely fashion. We are very pleased with their work and would…

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Dave7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I worked with Daryl at Exceptional Exteriors when I found a leak in my roof. I got quotes from a number of companies before deciding to go with Exceptional Exteriors. I knew I had to have a full year off done as the cost of repairs alone would have been too much for an old roof. Immediately after talking with Daryl…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have a very old house, so my roof needed a complete tear off. The job required removing three layers of shingles, installing plywood over the whole area, membrane on top, and new shingles. The crew arrived at 7AM and worked non stop until dark. They had it torn down to the rafters in no time. Everything was…

Roof installation+ Responsiveness+ Punctuality+ Quality
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired Exceptional Exteriors for roof and gutter replacement. Throughout the whole process communication with the owner Daryl was outstanding. Manuel and his roofing crew arrived on time and completed the entire roof replacement in one day, including a satisfactory cleanup. Within 2 days the gutters were installed…

Gutter installationWater damage repairRoof installation+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptional Exteriors and his guys & girls were so professional and courteous. They completed our roof in a timely manner and they did top notch work. Our home looks Great!! Daryl was always available to answer questions and address concerns from start to finish. We would highly recommend this company!

Roof installation+ Responsiveness+ Punctuality+ Quality
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Exceptional Exteriors after many recommendations by family and friends who have had work done by them. The owner, Daryl, was easy to work with and was very quick and responsive to any questions we had. His prices were much lower than the quotes we received from other area roofing companies. The crew showed…

Attic ventingAttic venting installationRoof installation+ Quality+ Professionalism+ Value
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Exceptional Exterior folks were simply excellent! Daryl had his teams coordinated very well re timing. Professional work and service. Terry & crew were neat, respectful and performed thoroughly “exceptional” work. Highly recommend. The company name “fits”!

Gutter installationRoof installationService not listed+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After the last wind storm, the back of my roof blew off leaving a large hole where a vent once was, I called several places and was 30-60 on their lists to come out and tarp up the damage, it was raining and I was in panic mode, I called exceptional exterior and the came out within 20 minutes, tarped my roof and I…

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
RI6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Crew did an Exceptional job. They left a beautifully done roof. I had put the old roof on myself 30 years ago, so I was very particular in how the job was done. They exceeded my expectations.

Roof installation+ Responsiveness+ Punctuality+ Quality
jeffreyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Exceptional Exteriors really lived up to their name. The sales, installation, and clean up experience was second to none. Daryl came prepared for our sales / inspection meeting and was able to help guide us towards a roof that we know we can rely on. His install team was prompt, and were very clear with the day's…

Gutter cleaningRoof installation+ Responsiveness+ Punctuality+ Quality
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Exceptional Exteriors for roof replacement and siding replacement. Both jobs were done effectively and efficiently. The crew Daryl has is skilled and respectful. Very impressed.

Roof installationRoof repair+ Punctuality+ Quality+ Professionalism
Alanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a great job on our roof, would definitely recommend to friends and family!

Roof installation
L1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are extremely pleased with the work done by Exceptional Exteriors on or roof and siding. Pricing for the work was very competitive with other companies we looked into, but the quality of their work was well above that of other companies we've used for the same services on our properties. We will be using their services again in the future.

Roof installationService not listed+ Responsiveness+ Punctuality+ Quality
JenniferLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had a great experience with Daryl and his crew. He was responsive and listened to our needs with out trying to oversell products. Would highly recommend and would hire again for future projects!

Gutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Jerry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reliable, professional and efficient service with conscientious workers who were very considerate of us as homeowners. You won’t be disappointed with this business.

Roof inspectionRoof installation+ Quality+ Professionalism
NateLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I could not be more happy with the work Exceptional Exteriors did on our house! Daryl and his crew completely transformed our home with new siding, stone, garage door, roof and gutters. People keep raving about how great the house looks and how they have to double take when driving by because they don’t recognize…

Gutter installationRoof installationService not listed+ Responsiveness+ Punctuality+ Quality
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a tree in our yard come down and damage a portion of our roof and siding. Daryl came out to assess and place a temporary patch on the roof the same day. He waited patiently while we worked with our insurance company for their assessment. We opted to replace the entire roof and his crew was on time,…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They took on my roof take off and replacement with very short notice, because of possible water leakage. They covered my shrubs and walkway with tarps. The finish job was excellent. Very good final cleanup of a very messy job. I would certainly would recommend them to anyone l know. Thank you Exceptional Exteriors

Roof installation
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I noticed that our roof had some soft spots, and decided that it was time for a roof replacement (it had been 30 years). Daryl's bid for the work was very reasonable. They were able to begin work very quickly, and Daryl and his team were professional the entire time. They were thorough about everything from…

Roof inspectionRoof installation+ Quality+ Professionalism

Show more roof installation reviews (16 more) →

Price

$14k-3% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with