Experts Reviews · Company report
Exceptional Exteriors Roofing & Siding logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty68−3.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Exceptional Exteriors Roofing & Siding

Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 242 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exceptional Exteriors Roofing & Siding is better than 87% of window replacement services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exceptional Exteriors Roofing & Siding is better than 80% of window replacement services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exceptional Exteriors Roofing & Siding is better than 68% of window replacement services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exceptional Exteriors Roofing & Siding is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exceptional Exteriors Roofing & Siding is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exceptional Exteriors Roofing & Siding is better than 64% of window replacement services.B
64

Reviews for your job

Customers hired Exceptional Exteriors Roofing & Siding for 8 kinds of job.

Exceptional Exteriors Roofing & Siding for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$2.4k–$18k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8

All 15 Google reviews tagged “Roof repair for storm & wind damage”

MattLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got a leak in my roof which led us to find out that there were much bigger problems. Called Daryl and they came over, gave us a great price and had a new roof on the house within a few days. The guys were professional, cleaned up after themselves. I could not speak higher about this experience.

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daryl was great throughout my entire roof replacement process. Quick, efficient same day job. When the dumpster was picked up there was some debris left over, and when prompted Daryl quickly had his crew over to sort it all out. Greatly appreciate Daryl and his crews efforts!

Roof installationRoof repairRoof repair for storm & wind damage+ Punctuality+ Professionalism+ Value
Marcella8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Daryl and his crew were amazing. He was professional and very knowledgeable. My roof looks amazing and I couldn’t be more happy with this company. I would recommend them to everyone. I use this company for quality work on all my jobs.

Gutter installationRoof damage repairRoof inspection
Lexie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

did great job on fixing roof! would highly recommend!

Roof repair for storm & wind damage
BillLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daryl was prompt to return calls and scheduling the work needed. Very fair pricing for roofing and siding.

Roof repair for storm & wind damageService not listed+ Responsiveness+ Punctuality+ Value
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After the last wind storm, the back of my roof blew off leaving a large hole where a vent once was, I called several places and was 30-60 on their lists to come out and tarp up the damage, it was raining and I was in panic mode, I called exceptional exterior and the came out within 20 minutes, tarped my roof and I…

Gutter installationRoof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daryl and his team did a wonderful job replacing my roof after sustaining wind damage. He came out to assess the damage and put a tarp up that day to protect it. He answered all of my questions and was able to replace it in a timely manner. Everyone did a great job making sure the clean up was done properly and the…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptional Exteriors tore off and replaced my roof after having wind damage. Eric and his crew were respectful, on time, hard working, and skilled at their job. The clean up afterwards was top notch also you wouldn’t have even known the roof was just torn off and replaced. I had a few request of the crew during…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Phil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The owner showed up when I called him I was in a jam had severe wind damage to my roof. He was there the next morning and had a crew protect my house from water damage. Gave me a fair estimate to do the work I needed a total roof shingle replacement. The day my insurance company gave me the ok to go ahead and…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Kellee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

During a recent windstorm, a large portion of my tree fell onto my garage roof. When the tree was removed, I discovered there was damage to the roof. Some of the branches went all the way through the plywood. Art, from Expert Tree Service recommended Daryl Sadwick at Exceptional Exteriors for the roof repair. I…

Gutter installationRoof repair for storm & wind damage+ Responsiveness+ Quality+ Professionalism
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a tree in our yard come down and damage a portion of our roof and siding. Daryl came out to assess and place a temporary patch on the roof the same day. He waited patiently while we worked with our insurance company for their assessment. We opted to replace the entire roof and his crew was on time,…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Daryl and his team at Exceptional Exterior were such a huge help. Had a flood roof emergency with all the snow melting. Even though they were extremely busy, he still came out, surveyed what was going on, and came out the next day and removed all the snow that was causing damage. Can’t thank him and his team enough.

Gutter cleaningRoof repair for storm & wind damageService not listed+ Responsiveness+ Punctuality+ Quality
Albert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A rotted tree came down from my neighbors property and broke thru my roof, shattering rafter beams in the attic. A reference from a trusted friend brought me Daryl. Within two days his crew did a full tear-off, had the damaged attic repaired, re-roofed the house and garage, and replaced 44 feet of damaged gutter.…

Roof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Roof repair for storm & wind damage+ Quality
Amedeo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality

Price

$14k-3% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

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