Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts

Experts Reviews · Company report
Exclusive Auto Care and Auto Body logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Exclusive Auto Care and Auto Body

Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 356 Google reviews

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Report card

Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Exclusive Auto Care and Auto Body is better than 98% of auto glass repair.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Exclusive Auto Care and Auto Body is better than 96% of auto glass repair.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Exclusive Auto Care and Auto Body is better than 100% of auto glass repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Exclusive Auto Care and Auto Body is better than 100% of auto glass repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Exclusive Auto Care and Auto Body is better than 100% of auto glass repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Exclusive Auto Care and Auto Body is better than 15% of auto glass repair.F
15

Reviews for your job

Customers hired Exclusive Auto Care and Auto Body for 8 kinds of job.

Exclusive Auto Care and Auto Body for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 14

All 6 Google reviews tagged “Electrical”

Julianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have brought at least 6 different makes/models of cars to Exclusive Auto Care since 2010: VW, Honda, Acura, Audi, Subaru, Ford. Everyone who works here is smart, skilled, professional, straightforward, honest, listens to understand what you need, and delivers a fair price for excellent work. What more does one hope for?

Reasonable priceAir & cabin filter replacementElectricalBody & Trim
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I brought my car in for them to look at, After meeting with them all were very helpful and very nice but working with howard and Cherie very nice and understand that at this moment you are not in a good place mentally with the state of your car and they walk you everthing with a smile. Thank You Hopeful I get my baby back soon

ElectricalBody & TrimOil change
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exclusive exceeded expectations in every category possible. Great repair work, friendly employees, frequent updates, responsive.

Body & TrimElectricalPainting
IlanLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience from start to finish. Extra kudos to Cherie who was my contact person there and did a phenomenal job.

Body & TrimElectricalPainting
Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing job done by this team. Highly recommend. Cherie, who was the communicator of it all, was very reliable, responsive and honest throughout the whole process. They even completed everything within 10 days.

Body & TrimElectricalPainting
Jerry3 years ago★★★★★

Rating only, no written review.

Body & TrimElectricalAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 58%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim102—
Painting69—
Steering & suspension repair8—
Electrical6—
Tires5—
Welding5—
Oil change5—
Air & cabin filter replacement4—

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