How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREExclusive Auto Care and Auto Body
Redwood City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 108 auto glass repair · 5.0★ from 356 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Exclusive Auto Care and Auto Body for 8 kinds of job.
Exclusive Auto Care and Auto Body for painting
Clear ✕All 69 Google reviews tagged “Painting” · showing 60
Top quality auto body repair completed in a timely manner at a modest cost. I have a vintage vehicle with a door dent and they repaired the dent, fixed a little rust, matched the car paint perfectly and also did some minor work to straighten the rear bumper (without being asked to). The owner is highly experienced…
Brought my jeep in for insurance covered repairs and I am thoroughly impressed by their operation and attention to detail. I got timely updates and they even beat the timeline estimate Rafael was evey responsive throughout the process and walked ne through all the details. Car looks like new now. Also shout-out to AAA for the smooth experience
Cheri customer service was awesome. Work done on time like new!
Exclusive Auto team were professional, friendly, helpful and reasonably priced compared to other auto shops. Rafael Lopez was the customer rep that I spoke with and he was great to work with…I would highly recommend Rafael at Exclusive Auto.
Had an amazing experience working with Exclusive auto care as they helped me repair damage to my EV. The communication and transparency were top notch (shoutout to Rafael) and they returned my car (my only car) sooner than they had estimated. My car looks good as new.
Extremely happy with the quality of work, customer service and communication. Highly recommend. We needed a bumper repainted on a 35 year old white vehicle. Attention to detail on the paint matching was outstanding. Thank you Cherie and team! Highly recommend
I had a great experience with Exclusive Auto Care & Auto Body. The team was professional, helpful, and easy to communicate with throughout the process. They took care of everything in a timely manner and made the repair process much less stressful. The quality of work was excellent, and my vehicle looked great once…
Exceptional service from start to finish. Repair experience with Exclusive above and beyond exceeded my expectations.
Excellent customer service and repair !
These guys are the best! Friendly, helpful and competent. My truck came back clean and looked new again.
Exclusive Auto Body did a really nice job repairing one of my company vehicles. Their workmanship is outstanding and Cherie was a pleasure to work with. I was provide with plenty of updates during the entire repair process and Cherie always followed-up with me very quickly with answers to any questions I had. Thank you again Exclusive Auto Body & Cherie!!!
Everything was easy from start to finish, even getting the rental car through Exclusive Auto Care was easy. My 2000 Subaru Forester needed a lot of repair from two separate times that it got hit by another vehicle over the years. It's a great car and did not deserve to look beat up! My daughter referred me to…
If I could give 6 stars, I would. They communicated constantly with updates. They took over all communications with my insurance company. It was the easiest car repair experience I’ve ever been a part of. This might actually be the only review I’ve ever left for any business. These guys are the best.
Nobody likes to take their car into the shop but if you have to, this is the place to go! This is the second time I've used Exclusive. My service person, Rafael, was excellent - professional, courteous and communicative. The job was done on time and the cost was as quoted. The repair was above and beyond my…
I've had two great experiences with Exclusive Auto Care & Body and would highly recommend them to anyone! After getting rear-ended in May 2025 I found them through my insurance and they did such a fantastic job. So much so that, when my passenger was hit in February of this year, I had no doubt of where I would be…
Super fast repair of my Tesla Y as well as repairing trunk damage at a fifth of the cost of other places! Someone hit the front end of my car in the parking lot. Luckily insurance will take care of that, but I wanted to get my trunk repaired at the same time. The trunk estimate from different shops, including…
Rafael was helpful and communicated well. Allowed me to fit the drop off and pick up to my schedule. Smooth experience!
I highly recommend this body shop, my vehicle looks great.They were very professional and knowledgeable, and really care about their customers.
Attention to the details. Good communication. All changes were communicated prior to them affecting the delivery or outcome. Howard and Rafael took good care with the car.
Excellent service, communication, and completely satisfactory repair. Would highly recommend.
Car scraped along one side. The people at Exclusive were friendly, polite, competent and fantastic to work with. They did what they committed to do for the agreed price and delivered the car on-time, cleaned and polished. They worked effortlessly with the insurance company. A great experience and I do not hesitate to recommend!
Excellent service from start to finish - they really brought me along to help explain what my options were for several different pieces of damage. They were professional and more importantly, I felt that they were very honest with where is was worth spending more versus less (I was close to selling my car when the…
Muy buena experiencia la verdad feliz con todo
Overall it was a good experience. Someone hit the front end of my brand new car on the front left(driver side) fender bumper and headlight. There was a couple things i wasn't initally happy with but after speaking to them about them they fixed and everything was repaired back to brand new on my 2025 mazda 3. Even a…
Excellent service with timely updates via text and email.
Super smooth process, excellent work, easy to do business with.
Excellent service! I appreciated being updated about the status of my vehicle throughout the process. My vehicle was returned to me looking brand new!
I was hit on the passenger rear side. Bent in tire(messed up suspension), broken door, paint damaged, etc. AAA gave me a list of facilities I could choose from. After doing some research I decided to go with Exclusive Auto Body and I am so glad I did. The day I brought in the vehicle they cared about my safety and…
They do exceptional work! And their customer service is top notch. Cherie is the best!
Timely and perfect job. Best body work I have had so far..
Exclusive Auto Care and Auto Body is awesome. I highly recommend it.
Great body work and nice to get car back clean and detailed.
Exclusive exceeded expectations in every category possible. Great repair work, friendly employees, frequent updates, responsive.
Very professional and competent!
Excellent experience from start to finish. Extra kudos to Cherie who was my contact person there and did a phenomenal job.
Great price, Great service, attentive to detail. I couldn’t ask for more. Exclusive Auto Care, and Body took care of the smallest detail and more. My car looks brand new. And the price was. Amazingly affordable.
Kevin Chan was incredible to work with. He is pleasant, thorough, timely. Just great all around
From the estimate to the finished body and paint work, it was seamless to completion. They cleaned the inside and outside of the car before I picked it up. I received text message updates on the repair progress. The staff was pleasant, especially Sherrie. I do highly recommend them for any repairs.
Very Professional and great customer service as well as outstanding work.
Very satisfied.
Everything went great. The customer service was very upfront and communicative. The work looks great.
Kevin was wonderful! He was very courteous and professional, always keeping me informed about the status of the repair. He finished ahead of schedule to boot. My SUV now look and feel new again.
Nice and high quality customer service, excellent repair quality on car, I got it fix within 1 week (drop off and pick up), I’ll highly recommend to come to this place as my No.1 body repair shop. 10/10 for sure !
Amazing job done by this team. Highly recommend. Cherie, who was the communicator of it all, was very reliable, responsive and honest throughout the whole process. They even completed everything within 10 days.
Very satisfied with quality and customer care. I was kept in the loop with the repair progress, the job was finished early and they didn't try to sell other repair (unlike other shops)
Fabulous, friendly, competent service at a very fair price. Kevin and crew went beyond the call of duty in every way, checking fluids and detailing every inch of my car. It looks beautiful. He deserves 20 🌟!
Had a bad experience at one body shop I came here and it was a world of a difference absolutely amazing service!
我车子撞破了左转灯、刮花并撞扁了左前门，需要修理。我在丰田汽车销售中心工作人员的推荐下来到这间汽车修理公司，他们非常认真的对待我的车，车子修好以后我非常满意，谢谢他们的服务，我推荐这家汽车修理公司。
The shop did a great job in repairing our Prius, and the staff was informative, accurate, friendly, and timely. Highly recommended!
Great workmanship and quick turnaround.
I made my appointment for my car repair with exclusive auto body about a week and a half before my March 11th appt day to bring my car in. Over Christmas a tree had fallen on the Windshwindshield and hood and front grill and did light damage. The grill, headlamp, toe hole needed be repaired. I had already had…
Thank you Exclusive auto care and auto body team for making my auto repair experience a pleasant one. Customer service kept me updated while Tommy and Calvin promptly repaired and painted the damaged area. they finished 2 days ahead of schedule. And dropped my car back to my house. Their personable attention to…
I'd seen Tommy just a few weeks prior to the two incidents (in the same week!) that left my truck in need of body, mechanical and paint lovin'...I had asked for an approximate quote for standard paint and and dent removal but wasn't ready to shell out $$ out of my $ sized bank roll. After I got the BS guilty party's…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 102 | — |
| Painting | 69 | — |
| Steering & suspension repair | 8 | — |
| Electrical | 6 | — |
| Tires | 5 | — |
| Welding | 5 | — |
| Oil change | 5 | — |
| Air & cabin filter replacement | 4 | — |
