Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Expert Flooring Services, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%54+13.1Value 14%87+12.3Replies to reviews 7%78+5.5Craft & service penalty99−0.1Momentum penalty91−0.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Expert Flooring Services, Inc.

New Braunfels, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 44 tile contractors · 4.8★ from 126 Google reviews

📞 Call (830) 256-2176Request a call backWebsite ↗

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expert Flooring Services, Inc. is better than 75% of tile contractors.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expert Flooring Services, Inc. is better than 54% of tile contractors.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expert Flooring Services, Inc. is better than 99% of tile contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expert Flooring Services, Inc. is better than 87% of tile contractors.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expert Flooring Services, Inc. is better than 91% of tile contractors.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expert Flooring Services, Inc. is better than 78% of tile contractors.B
78

Reviews for your job

Expert Flooring Services, Inc. for install flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Install flooring”

Kari9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trustworthy flooring business to work with. Expert Flooring was professional and responsive from the beginning to the end of the job that included removing tile and carpet to install vinyl plank. They did what they said they would do when they scheduled to do it. Highly recommend them!

Install flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical

Compare with

Talamantez Group LLC logoTalamantez Group LLCExperts Score 97New Braunfels · 4.94★JetBlast Pool Tile Cleaning, LLC logoJetBlast Pool Tile Cleaning, LLCExperts Score 96New Braunfels · 4.96★River City Ace Handyman Services logoRiver City Ace Handyman ServicesExperts Score 93New Braunfels · 4.94★