MOVERS · JOLIET, IL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%35+5.3Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%90+7.2Track record 7%66+4.6Accountability 5%33+1.7Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%35+5.3Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%90+7.2Track record 7%66+4.6Accountability 5%33+1.7Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCOREExpert Movers, Inc.
Better than 20% of movers · #60 of 75
4.8★397 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
56%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Expert Movers, Inc. for moving-related junk removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$677
All 1 Google reviews tagged “Moving-related junk removal”
★★★★★ Ronna · a month ago
Professional, careful, considerate, thorough. All 4 men were excellent! David-lead, Demarcus, Miguel, Luis. Omar who took phone order was accessible helpful knowledgeable. We were totally informed every step of the way to make this a good move under stress.
Paid $1,000–1,500Great priceSenior movingVehicle transportSmall furniture moving
vs category
Blue = Expert, grey = movers average
Rating over time
Price
$882-3% vs typical movers
Bar = middle half of what customers paid · gold mark = category median.
Great price 52%Reasonable 43%Overpriced 3%Not sure 2%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%35+5.3Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%90+7.2Track record 7%66+4.6Accountability 5%33+1.7Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
22
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
41
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
25
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
90
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
33
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+67 / −3
Professionalism
+81 / −4
Responsiveness
+62 / −3
Punctuality
+43 / −2
Value
+68 / −2
