MOVERS · JOLIET, IL
Expert Movers, Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%35+5.3Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%90+7.2Track record 7%66+4.6Accountability 5%33+1.7Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Expert Movers, Inc.

Better than 20% of movers · #60 of 75

4.8★397 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
56%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Expert Movers, Inc. for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$585–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Senior moving”

★★★★★ Stephanie · Edited 3 weeks ago

Excellent timing! On Time. They were so strong and fast. If I had to move again I would definitely call them.

Paid $500–1,000Great priceSenior moving
★★★★★ Ronna · a month ago

Professional, careful, considerate, thorough. All 4 men were excellent! David-lead, Demarcus, Miguel, Luis. Omar who took phone order was accessible helpful knowledgeable. We were totally informed every step of the way to make this a good move under stress.

Paid $1,000–1,500Great priceSenior movingVehicle transportSmall furniture moving
★★★★★ debra · a month ago

The guys were the most professional and personable movers I’ve ever had! Chris and Gabriel were prepared and outstanding! I would recommend them with 5 ⭐️!

Paid $500–1,000Great priceSenior moving
★★★★★ Akiko · 4 months ago

Expert Movers did an excellent job moving my belongings from my home to a storage unit. They were fast, efficient and considerate to my property. They packed a few oversized belongings for me and were very considerate and did a great job. Omar was great to communicate with and the entire process went very smoothly!

Senior movingSmall furniture movingMoving-related packing
★★★★★ Kiran · 5 months ago

Manuel and his team, Eric and Camilo, from Expert Movers helped us move from a ranch home with a basement to a ranch townhome with a basement. They were extremely professional and completed the move in less time than originally estimated. We also had a couple of exercise machines that were challenging to move…

Paid $1,200–1,400Great priceSenior moving
★★★★★ mary · 7 months ago

They arrived on time they worked from the moment they got there till the moment they left. Went out of their way to make sure that everything was done the way I wanted it done. They were helpful they were pleasant they were the best. And what is it that we should be thinking about because you've spent ever since

Paid $1,200–1,400Reasonable priceSenior moving

vs category

Blue = Expert, grey = movers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 5.00★ (3 reviews)2024-Q3: 4.69★ (13 reviews)2024-Q4: 3.67★ (3 reviews)2025-Q1: 5.00★ (3 reviews)2025-Q2: 5.00★ (27 reviews)2025-Q3: 4.91★ (35 reviews)2025-Q4: 4.53★ (19 reviews)2026-Q1: 4.83★ (12 reviews)2026-Q2: 5.00★ (54 reviews)2026-Q3: 5.00★ (18 reviews)2026-Q4: 5.00★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$882-3% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Great price 52%Reasonable 43%Overpriced 3%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%35+5.3Craft & service 20%41+8.2Value 10%25+2.5Momentum 8%90+7.2Track record 7%66+4.6Accountability 5%33+1.7Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
22
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
35
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
41
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
25
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
90
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
33

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+67 / −3
Professionalism
+81 / −4
Responsiveness
+62 / −3
Punctuality
+43 / −2
Value
+68 / −2

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