Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts

Experts Reviews · Company report
Expert Water Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty37−6.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Expert Water Removal

Palmetto, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 714 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expert Water Removal is better than 82% of water purification services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expert Water Removal is better than 71% of water purification services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expert Water Removal is better than 85% of water purification services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expert Water Removal is better than 82% of water purification services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expert Water Removal is better than 37% of water purification services.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expert Water Removal is better than 100% of water purification services.A
100

Reviews for your job

Customers hired Expert Water Removal for 8 kinds of job.

Expert Water Removal for mold cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 12 Google reviews tagged “Mold cleaning”

Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been extremely impressed by the thoroughness and professionalism of Expert Water Removal. Following the discovery of leaking pipes in my home, I had the entire home replumbed. Mold was discovered to have grown as a result of the leak. Expert Water Removal was hired to conduct the mold remediation And,…

Mold mitigationMold remediationMold cleaning
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our home had a leak in the master bedroom shower. That we did not discover until the bedroom carpet was damp and moldy I called Expert Water Removal the day I discovered it. They came over right away and started the emergency removal of the drywall and the containment of the mold. Once the mold was removed, they…

RemodelingMold inspectionMold mitigation+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Expert Water Removal a few times with our properties over the years. They have always been a pleasure to work with and always do a great job.

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional did an excellent job getting all the mold removed. They were very careful in removing all the cabinets and singling out one that has mold . I would recommend Expert Water removal in a heart beat Frank Boris

Mold cleaningMold mitigationMold inspection+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mashal was super quick and efficient.

Flood restorationMold cleaningMold damage restoration+ Professionalism
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service very polite very knowledgeable answered every question I asked

Mold cleaningMold damage restorationMold inspection+ Responsiveness+ Punctuality+ Quality
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, polite, and hard working. Cleaned up at the end of every day. Great job done. Highly recommend the company.

Mold cleaningMold mitigationMold remediation
jenniferLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Expert Water for many water related issues. Especially after hurricane IAN. They have always been super responsive and does a fantastic job! We definitely recommend Expert Water Removal!

Flood cleanupFlood restorationMold cleaning
NicoLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m still working with expert to help my grandma repair her home from faulty window installation. I just have to say— Ashley in the office, and Kieth C. in the field have been so kind, knowledgeable, straight-forward and helpful. Everyone calls when they say they will, shows up on time and I’m so pleased to continue…

Mold cleaningMold damage restorationMold remediation+ Responsiveness+ Punctuality+ Professionalism
Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Mold mitigationMold remediationMold cleaning
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Flood restorationMold cleaningMold damage restoration+ Responsiveness+ Punctuality+ Professionalism
StevenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 34%Overpriced 11%Not sure 31%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair96—
Water removal72—
Mold inspection58—
Water damage-related mold removal37—
Flood restoration31—
Mold mitigation21—
Flood cleanup20—
Remodeling16—

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