Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts

Experts Reviews · Company report
Expert Water Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty37−6.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Expert Water Removal

Palmetto, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 714 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expert Water Removal is better than 82% of water purification services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expert Water Removal is better than 71% of water purification services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expert Water Removal is better than 85% of water purification services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expert Water Removal is better than 82% of water purification services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expert Water Removal is better than 37% of water purification services.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expert Water Removal is better than 100% of water purification services.A
100

Reviews for your job

Customers hired Expert Water Removal for 8 kinds of job.

Expert Water Removal for mold mitigation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold mitigation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 21 Google reviews tagged “Mold mitigation” · showing 20

Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been extremely impressed by the thoroughness and professionalism of Expert Water Removal. Following the discovery of leaking pipes in my home, I had the entire home replumbed. Mold was discovered to have grown as a result of the leak. Expert Water Removal was hired to conduct the mold remediation And,…

Mold mitigationMold remediationMold cleaning
gail8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t tell you how absolutely wonderful Mashal and his partners were! They were on time, worked efficiently, hard workers and took care of everything as if it was their home! And clearly kept you informed and took pictures to share! Loved them and their work!!

Reasonable priceWater removalMold mitigationWater damage-related cleanup & repair
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our home had a leak in the master bedroom shower. That we did not discover until the bedroom carpet was damp and moldy I called Expert Water Removal the day I discovered it. They came over right away and started the emergency removal of the drywall and the containment of the mold. Once the mold was removed, they…

RemodelingMold inspectionMold mitigation+ Responsiveness+ Punctuality+ Quality
VincentLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We are still in the remediation process for a number of roof leaks, but the company and its staff – particularly Keith and Tim – have been very thorough, responsive, and professional. Looking forward to the completion of their work, but at this point, I would recommend them without reservation! Update: Now that…

Mold damage restorationMold mitigationWater damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Expert Water Removal is one very good company. When you wake up and there’s roughly 1/2 inch of water in your house from a supply line breaking you need help now! After calling them, they were on site in less than 45 minutes. The first order of business was photographing all the potential damage. Then the real work…

Flood cleanupFlood restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
Marla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

So far so good! They are so professional and have been working so hard on our place.

Flood cleanupMold mitigationWater damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keith and the Expert Water Removal team did an outstanding job! They demonstrated an incredible sense of urgency and pride in addressing my water overflow issue...WELL DONE! You're on my "A" team;)! Jim

Mold mitigationWater damage-related cleanup & repairWater removal+ Responsiveness+ Punctuality+ Quality
Lynne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used Expert Water Removal twice in the last three years for storm surge flooding of our home. Their service is consistently excellent. Nelson, Santos and Marshal helped us this time and all 3 guys were awesome and very responsive to the needs of the job. They are also very honest and transparent in their…

Flood cleanupMold mitigationMold inspection
Chieko4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keith and his team have been so great 👍

Mold mitigationWater damage-related cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kaitlin Has been very responsive to my questions and sending me updates. The mitigation is still in progress at this time

Flood restorationMold mitigationWater damage-related mold removal+ Professionalism
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesus was courteous, professional and available to answer our questions when needed. His main objective was to make sure we were happy with the job being done. I would highly recommend.

Flood restorationMold mitigationWater damage-related cleanup & repair+ Responsiveness+ Quality+ Professionalism
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Expert Water Removal a few times with our properties over the years. They have always been a pleasure to work with and always do a great job.

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
Frank8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional did an excellent job getting all the mold removed. They were very careful in removing all the cabinets and singling out one that has mold . I would recommend Expert Water removal in a heart beat Frank Boris

Mold cleaningMold mitigationMold inspection+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mashal was super quick and efficient.

Flood restorationMold cleaningMold damage restoration+ Professionalism
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional job and great

Mold mitigationMold remediationWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, polite, and hard working. Cleaned up at the end of every day. Great job done. Highly recommend the company.

Mold cleaningMold mitigationMold remediation
jenniferLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Expert Water for many water related issues. Especially after hurricane IAN. They have always been super responsive and does a fantastic job! We definitely recommend Expert Water Removal!

Flood cleanupFlood restorationMold cleaning
Drew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Mold mitigationMold remediationMold cleaning
Tim3 years ago★★★★★

Rating only, no written review.

Mold damage restorationMold mitigation+ Responsiveness+ Quality+ Professionalism
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Flood restorationMold cleaningMold damage restoration+ Responsiveness+ Punctuality+ Professionalism

Show more mold mitigation reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 34%Overpriced 11%Not sure 31%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair96—
Water removal72—
Mold inspection58—
Water damage-related mold removal37—
Flood restoration31—
Mold mitigation21—
Flood cleanup20—
Remodeling16—

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