Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts

Experts Reviews · Company report
Expert Water Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty37−6.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Expert Water Removal

Palmetto, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 714 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Expert Water Removal is better than 82% of water purification services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Expert Water Removal is better than 71% of water purification services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Expert Water Removal is better than 85% of water purification services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Expert Water Removal is better than 82% of water purification services.A
82
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Expert Water Removal is better than 37% of water purification services.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Expert Water Removal is better than 100% of water purification services.A
100

Reviews for your job

Customers hired Expert Water Removal for 8 kinds of job.

Expert Water Removal for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 16 Google reviews tagged “Remodeling”

Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very willing to work with their clients towards a positive conclusion. Came on the same day the problem occurred within hours. Friendly staff and knowledgeable technicians.

Reasonable priceRemodelingWater removal
Pastelito2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mashal Tony servicio excelente The answer, all my question. Great, great service. . TAMPA🤗

Remodeling
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

If I could provide "negative" stars, I would. Delay after delay, I'm sure not all their fault, but apparently we're a low priority. Given how they brag on customer service, someone needs to teach them that responding to emails and texts is part of customer service.

Flood restorationRemodelingFlood cleanup
At1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We appreciate you guys. Thank you for your instant action.

Flood restorationRemodelingMold inspection
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The project team & the workers exceeded all expectations. Have treated my home & the repairs as if it was theirs. Jesus & Nelson went above and beyond to expedite the repairs while I was on an extended cruise.

Flood restorationRemodelingFlood cleanup+ Responsiveness+ Punctuality+ Quality
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our home had a leak in the master bedroom shower. That we did not discover until the bedroom carpet was damp and moldy I called Expert Water Removal the day I discovered it. They came over right away and started the emergency removal of the drywall and the containment of the mold. Once the mold was removed, they…

RemodelingMold inspectionMold mitigation+ Responsiveness+ Punctuality+ Quality
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a good experience and great quality work !

Flood restorationRemodeling+ Responsiveness+ Quality+ Professionalism
RitaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jesus Moreno and his team did an awesome job. Highly recommended.

Flood restorationMold inspectionRemodeling+ Quality
PaulssonLocal Guide · 191 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had water damage in my home do to bad pipes. Plumber called this company and they are fast efficient and friendly

Flood restorationMold inspectionRemodeling+ Responsiveness+ Punctuality+ Quality
Miriam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nelson was awesome! He was extremely helpful and very patient putting up with my work order changes. I could not be happier. Not only did his team fix the damaged part, but I had him make two rooms, the same level.

Flood restorationWater damage-related cleanup & repairFlooring+ Responsiveness+ Punctuality+ Quality
jenniferLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Expert Water for many water related issues. Especially after hurricane IAN. They have always been super responsive and does a fantastic job! We definitely recommend Expert Water Removal!

Flood cleanupFlood restorationMold cleaning
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were extremely satisfied with our entire experience with Expert Water Removal. The communication with them was excellent, the work was done at a high level, all of the staff were professional, and the work was completed on time and at the cost that had been projected. We highly recommend them.

FlooringPaintingPlumbing+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

We hired expert to do mold remediation and than to do the rebuild post clean up. At first it seemed like everything was going well. But I started looking closer at the estimates and realized they were charging more than what they were doing. Also Keith our “project manager” was not present except when the work was…

Water damage-related cleanup & repairWater damage-related mold removalRemodeling− Responsiveness− Punctuality
sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

FlooringMold inspectionRemodeling+ Responsiveness+ Punctuality+ Quality
Terry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water damage-related mold removalPaintingRemodeling+ Quality+ Professionalism
Blake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 34%Overpriced 11%Not sure 31%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair96—
Water removal72—
Mold inspection58—
Water damage-related mold removal37—
Flood restoration31—
Mold mitigation21—
Flood cleanup20—
Remodeling16—

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