How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%71+17.2Value 14%82+11.6Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty37−6.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREExpert Water Removal
Palmetto, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.8★ from 714 Google reviews
Report card
Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
Reviews for your job
Customers hired Expert Water Removal for 8 kinds of job.
Expert Water Removal for water damage-related cleanup & repair
Clear ✕All 96 Google reviews tagged “Water damage-related cleanup & repair” · showing 80
It’s all about the sale, after that you have to stay on top of them. Their communication system is not good at all you get text messages and emails from a lot of different people and always a different answer. 1 schedule of work, one said Thursday and crew showed up on Tuesday 2 reports, you have to ask around 2-3…
Great service. Even on the weekends they're available and Victor, Gabor, Nelson, Scott, John, everyone very responsive and helpful. They did the work through the insurance claim. Dried us out and waiting for drywall repair now. So far so good. Recommended.
We had a small area of organic growth in the corner of a windowsill that was highly suspicious for mold. It did not look to be too serious as the area was very small and there was no increase in growth from June until September but we wanted to get the area evaluated just to be safe . We had a mold restoration…
Such a great experience with Expert Water Removal! They were professional and efficient… even on Labor Day Monday! They shared all of the options with me and as a single woman, I felt respected as they explained everything they were doing at each step. Victor and Raul were amazing and I am grateful!
Detailed Water damage check and measurements, great communication
Tony and Pedro did a great job on the mold remediation at my brother's home in Largo. They were on time for all appointments and left the work area so clean for the rebuild crew to finish the job. They are excellent workers. thank you so much. Susan Hermann for Andy Schmitt.
Expert Water Removal did a solid job for us. It started with the communication from Becca to discuss the process. We then met with Jayson to inspect everything and he did a great job explaining everything. Colin and Dyron did a good job removing and replacing all the stuff.
Victor and Diego (and inspector Aaron who came out a few days ago) were professional and did thorough work, even on my relatively small leak remediation job. Took precautions not to get dust on anything. 5/5, would definitely recommend!
Thank you to your entire team for your courteous, prompt, and professional service. I highly recommend this company to anyone needing service or expert guidance. Last year we needed service and everyone including 3rd party contractors had high standards in service and communication. I just recently requested support…
Arrived within the time frame. Victor was nice, clean and professional. Explained what everything he was going to do.
Extremely knowledgeable and professional! Very considerate of our time and updated their arrival times.
This company is amazing, I def recommend. Arnold made this messy process easy. He & all his workers were very knowledgeable & professional (and showed up on time). Arnold’s calm demeanor is his super power. He was able to solve any issues that arose like it was nothing at all. At the end he made sure every tiny…
Jay did a great job on my dryout he was quick thorough and efficient got all the water cleaned up the same day my water heater flooded my house highly recommend
Jay terrific. Most professional and responsible
Victor did an outstanding job with structural drying and dehumidification at my client's condo. He was friendly, respectful, and went above and beyond to make sure the job was done right. I truly appreciate his hard work and would highly recommend him. Thank you, Victor!
Giovanni came and removed my equipment. He was very thorough on what he was doing and explained why he had to leave two fans and a humidifier due to an area having a reading above 20.
Victor and Jay did a great job!
After my home flooded, I was referred to Expert Water Removal to evaluate bacteria and moisture levels following repairs. From the start, the communication was excellent, I knew exactly who was coming and when to expect them and felt very confident in the entire process. John, the technician, was incredibly friendly…
Joseph Kupa rushed over in middle of night to help us. Explained the options, set up the dying system. very professional . Would reccomend Joseph and team.
Mashal and Manny from Tampa were awesome, professional and very friendly.
John from Sarasota was very friendly, professional and explained everything in detail.
Victor, Dryon, & John took great care drying out our condo on Siesta key, after a water emergency. Courteous, professional and honest. Prompt to all appointments!
Tim came out and gave us an honest inspection and didn’t try to get us to pay for any unnecessary services. Tim did a thorough inspection of our water damaged ceiling coming from a leak in our upstairs plumbing. He used tools to detect for water damage and recommended the next steps to mitigate the issue. I would definitely recommend this company.
I can’t tell you how absolutely wonderful Mashal and his partners were! They were on time, worked efficiently, hard workers and took care of everything as if it was their home! And clearly kept you informed and took pictures to share! Loved them and their work!!
Our home had a leak in the master bedroom shower. That we did not discover until the bedroom carpet was damp and moldy I called Expert Water Removal the day I discovered it. They came over right away and started the emergency removal of the drywall and the containment of the mold. Once the mold was removed, they…
We are still in the remediation process for a number of roof leaks, but the company and its staff – particularly Keith and Tim – have been very thorough, responsive, and professional. Looking forward to the completion of their work, but at this point, I would recommend them without reservation! Update: Now that…
Staff were incredibly responsive and professional! I've saved their number in my phone for future! Do not hesitate to call these guys. They're great.
The technician (Joseph) did a great job with our service call today
Expert Water Removal is one very good company. When you wake up and there’s roughly 1/2 inch of water in your house from a supply line breaking you need help now! After calling them, they were on site in less than 45 minutes. The first order of business was photographing all the potential damage. Then the real work…
So far so good! They are so professional and have been working so hard on our place.
Had a water line brake in a attic. Called Expert Water removal. The office staff was quick to get all the information and had a crew on site within a 2 hours. They are Experts at what they do. Communicated vary well will definitely recommend them and use them again in the future.
We would like to give a review to Expert Water Removal. It was a positive experience! Lead Technician Yandri was extremally helpful and quick to respond to our questions and our needs as we had serious issues from kitchen was leacking water and affected the floor. He went above and beyond and the staff also did a great job removing the humidity.
They were very caring about my comfort with the process. Very professional employees!
They are always on time and very responsive. Tim is amazing! He is super helpful and always keeps us updated!
Expert Water Removal did a great job with removing drywall/baseboard for a foundation leak we have. Eric and Gabby were great - made sure they had all areas taken care of and cleaned up everything before they left. Would highly recommend!
Keith and the Expert Water Removal team did an outstanding job! They demonstrated an incredible sense of urgency and pride in addressing my water overflow issue...WELL DONE! You're on my "A" team;)! Jim
Emergency call for water damage and Tim and Diaz responded professionally and answered all my questions. They set everything up to dry up the moisture, and we will have everything reevaluated in 3 days. Thank you for the prompt attention! I can do a follow up review when the services are complete.
Keith and his team have been so great 👍
They work with the customer good quality work, good communication work finish before est time Santos and Jesus did an excellent job
Expert Water Removal is the regular servicing company we use for any water damages/remediation. They have been the provider for several years for this building. Joseph was the Supervisor for this job ... very professional, accommodating and customer satisfaction oriented. Good, detailed follow up.
Professional and personable team. Comprehensive evaluation and efficient work. Cleaned up the site after completion.
Jesus was courteous, professional and available to answer our questions when needed. His main objective was to make sure we were happy with the job being done. I would highly recommend.
They showed up very quickly and most professional young man worked to get us started in this repair process on our new home
We have used Expert Water Removal a few times with our properties over the years. They have always been a pleasure to work with and always do a great job.
Very nice guys Diaz and Malike, did what they needed to do professionally. Seems like a good company which is rare these days.
Mashal was super quick and efficient.
We used Expert Water Removal for water damage remediation and they have been wonderful. Joseph and his team are responsive, professional, and prompt.
Fast and reliable! Keith and Roberto were great. Explained everything and kept me informed. Diaz & Malike came out to remove the equipment and quick cleaned up and moved everything back to home it was! Highly recommend
Tim always answers the questions phone when called. The technicians show up and go above and beyond to keep everyone informed of the status of the project.
Javier and Roberto were very punctual and helpful! They showed up early ready to help me remove flooring in my kitchen that had water damage due to a slab leak underneath my home. They moved large furniture out of the way to remove the flooring and even moved it back to where it was prior. They even mopped my…
I must give kudos to the two wonderful tecs Kiki and Yandry. They were polite. They did a great job of protecting my cabinets, floor and shower during the removal of the ceiling. They did a tremendous job of cleaning up and leaving my home, spotless .
Nelson was awesome! He was extremely helpful and very patient putting up with my work order changes. I could not be happier. Not only did his team fix the damaged part, but I had him make two rooms, the same level.
We have used Expert Water for many water related issues. Especially after hurricane IAN. They have always been super responsive and does a fantastic job! We definitely recommend Expert Water Removal!
Very quick, clean, and professional. Thank you Roberto and Keith
Always the go to company for quick reliable service that I know I can trust.
Great team came stopped by today and started my cleanup, I was tremendous pleased by there promptness and knowledge of the situation.
Expert Water Removal is amazing! I highly recommend! They were at my resident's before I could even make it there!! My home was flooded out by vandalism case and within the hour they had the water out and started the drying processing my home continued to be vandalized and they continued to assist me with making…
Keith was extremely patient when explaining the issue. Expert was on time for every appointment, clean and extremely thorough.
We needed an experts opinion for water damage. Expert Water was very thorough and helpful I would definately reccomend.
The crew was very respectful and did a very nice job. I would recommend them to anyone.
Update: I wanted to let you know that all the work has been completed to my satisfaction. Flooring Master workmanship is excellent and a special thanks to the hard work from installers Alanzo and Carlos. Nelson Simfukwe from Expert Water Removal was very professional and responsive and kept the project moving…
This company has top notch employees and the restoration in my kitchen was perfectly cleaned and sanitized. I’ve shared their name with many neighbors and friends. Looking forward to the kitchen install!
They communicated promptly and completed the work timely.
Very professional, always responds in a timely manner. Quality work!
This company was exceptional. They went above and beyond when my hot water heater busted. Nelson and his crew were extremely helpful and patient and diligent in getting my house back to the way it was. I would definitely recommend!
I cannot say enough good things about Expert Water Removal and their team. After the hurricane, Tim was at our building in under 2 hours of calling Expert Water Removal. Within another hour of his arrival, we had a team of rockstars working to assess damage and begin to solve the issues we faced. We had water…
Terrible customer service. I would not recommend them to anyone.
Edit to add: While the water mitigation itself was outstanding, Expert Water’s lack of communication with our insurance company during the mitigation process has left us with a lot of extra headaches. Our policy (and most policies in Florida, apparently) have a limit on emergency mitigation. If Expert Water had…
Extremely pleased with their service. Very prompt, professional and detail oriented. I highly recommend their services. The entire team, from the President to the men doing the work, were truly outstanding and demonstrated care and compassion during a very difficult situation!
I’m still working with expert to help my grandma repair her home from faulty window installation. I just have to say— Ashley in the office, and Kieth C. in the field have been so kind, knowledgeable, straight-forward and helpful. Everyone calls when they say they will, shows up on time and I’m so pleased to continue…
I hope I never need this service again but if I ever do, I wouldn’t hesitate to call Expert Water Removal.
Expert Water Removal came out same day to complete assessment and fix areas of water damage due to a ruptured pipe. Diaz, Carr, and Javier were very helpful, knowledgeable, and friendly.
Diaz & Roberto were very professional and thorough. Keith came out to check in on the project and was very polite and professional as well. I would recommend this company again!
Diaz was wonderful! Very courteous and professional!
Diaz and Yandri arrived very quickly after we called them and immediately assessed the situation, made recommendations and starter the water repair/remediation process. They were very professional and answered all questions we had. I would highly recommend this company and would compliment Diaz / Yandri.
Entire staff...very professional, kept me updated on progress and completed the project on time as promised. Excellent work, very happy...Highly recommend!!!!!
These guys are scammers so stay away. They lied and over billed.
What a great company. We were so impressed with their work and work ethic. After a pipe broke we had major water damage. They took over from start to finish, including laying new floors. They worked with us and our insurance company without problems! Great job and great people. We would recommend them to anyone!
Laundry drain back up. Plumber recommended EWR. Called them and they arrived within a n our or two. Set up water mitigation after analyzing damage. Floors/carpeting and baseboards dried by a.m. of third day and equipment removed. Repairs including new, painted baseboards, steam cleaned carpets, repainted trim completed within following week.
Contracted services were exceptional, excellent quality of services, attention to detail above and beyond. I appreciate your help with my water crisis.
Show more water damage-related cleanup & repair reviews (16 more) →
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 96 | — |
| Water removal | 72 | — |
| Mold inspection | 58 | — |
| Water damage-related mold removal | 37 | — |
| Flood restoration | 31 | — |
| Mold mitigation | 21 | — |
| Flood cleanup | 20 | — |
| Remodeling | 16 | — |